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      • Augusta, Georgia
      • Permanent
      • $40,000 - $45,000 per year
      • 8:00 AM - 5:00 PM
      Looking for an opportunity to move your career to the next level with a growing and expanding well-established Augusta organization?Do you excel at multiasking, love that one-on-one customer interactions, and have a passion to resolving concerns and creating a great customer experience? If so, this is the position you've been waiting for, read on!The Resident Experience Manager's mission is to deliver a singular and unique resident experience. In this position you wiill be responsible for 350-400 doors - a multitude of homes, duplexes, multi-family units, etc. and everything from managing leases, collecting rents to addressing resident concerns and managing maintenance requests. Mission:To focus on proactive improvements in processes, procedures, and policies that drive positive results for leasing and resident retention for the company.Responsibilities:Functional Accountabilities1. Oversee and manage prospect applications for available properties.2. Oversee and manage the new resident move-in experience:- Manage move-in deposits and payments.- Draft and manage lease/move-in paperwork.- Schedule and hold move-in/lease signing appointments.- Review lease contract and set expectations with new residents.- Put together and give out move-in welcome packet to new residents.- Schedule move-in inspections.- Upload completed move-in inspection forms into Appfolio.- New move-in follow up via phone, email, handwritten letter, etc. (30, 60, 90 days after move-in).- Establish relationship with new residents focusing on one personal detail for 6-month gift from Auben.3. Help solve escalated resident issues and disputes.4. Help solve section 8 repair charge disputes with residents.5. Help solve property alteration requests from residents.6. Oversee and manage the resident renewal process (including Section 8):- Pull and analyze renewal reports in Appfolio.- Create and generate resident renewal offer letters.- Request Section 8 renewal rate increases.- Negotiate resident renewal rental rates and lease terms.- Draft and manage resident renewal lease paperwork.- Enter and manage resident renewals and notice to vacates in Appfolio.-. Oversee and manage resident move-outs:- Send Move-Out Instructions document to residents who have turned in his/her Notice to Vacate.- Schedule pre-move-out inspection with resident.- Process the move out in Appfolio.- Assess and charge appropriate move-out damages, fees, and other charges in Appfolio.- Coordinate deposit refunds with accounting.- Send past delinquent accounts- Schedule move-out inspections.- Help solve move-out charge disputes with resident.8. Schedule section 8 repair estimates with residents.9. Oversee and manage the resident payment and delinquency process:- Apply payments to resident accounts.- Assess late fees and charge appropriately in Appfolio.- Generate late notices.- Contact delinquent residents via email, phone, etc.- Manage and fill out appropriate eviction paperwork.- Attend court hearings for eviction filings.- Schedule delinquent resident set outs.Working hours: 8:00 AM - 5:00 PMSkills:Seeking an individual that is customer-centric, very detail-oriented and has the "whatever it takes" attitude to get the job done right the first time. Excellent communication skills and problem resolutions abiliities and absolute must!Education:High SchoolExperience:1-4 yearsQualifications:3+ years customer service experience, a proven track record of success and excellent computer skills. Prior property management experience strongly desired. Great organization and room to grow! Progressive salary + monthly incentives + comprehensive benefits and retirement!Interested in learning more? Don't delay - apply today: www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Looking for an opportunity to move your career to the next level with a growing and expanding well-established Augusta organization?Do you excel at multiasking, love that one-on-one customer interactions, and have a passion to resolving concerns and creating a great customer experience? If so, this is the position you've been waiting for, read on!The Resident Experience Manager's mission is to deliver a singular and unique resident experience. In this position you wiill be responsible for 350-400 doors - a multitude of homes, duplexes, multi-family units, etc. and everything from managing leases, collecting rents to addressing resident concerns and managing maintenance requests. Mission:To focus on proactive improvements in processes, procedures, and policies that drive positive results for leasing and resident retention for the company.Responsibilities:Functional Accountabilities1. Oversee and manage prospect applications for available properties.2. Oversee and manage the new resident move-in experience:- Manage move-in deposits and payments.- Draft and manage lease/move-in paperwork.- Schedule and hold move-in/lease signing appointments.- Review lease contract and set expectations with new residents.- Put together and give out move-in welcome packet to new residents.- Schedule move-in inspections.- Upload completed move-in inspection forms into Appfolio.- New move-in follow up via phone, email, handwritten letter, etc. (30, 60, 90 days after move-in).- Establish relationship with new residents focusing on one personal detail for 6-month gift from Auben.3. Help solve escalated resident issues and disputes.4. Help solve section 8 repair charge disputes with residents.5. Help solve property alteration requests from residents.6. Oversee and manage the resident renewal process (including Section 8):- Pull and analyze renewal reports in Appfolio.- Create and generate resident renewal offer letters.- Request Section 8 renewal rate increases.- Negotiate resident renewal rental rates and lease terms.- Draft and manage resident renewal lease paperwork.- Enter and manage resident renewals and notice to vacates in Appfolio.-. Oversee and manage resident move-outs:- Send Move-Out Instructions document to residents who have turned in his/her Notice to Vacate.- Schedule pre-move-out inspection with resident.- Process the move out in Appfolio.- Assess and charge appropriate move-out damages, fees, and other charges in Appfolio.- Coordinate deposit refunds with accounting.- Send past delinquent accounts- Schedule move-out inspections.- Help solve move-out charge disputes with resident.8. Schedule section 8 repair estimates with residents.9. Oversee and manage the resident payment and delinquency process:- Apply payments to resident accounts.- Assess late fees and charge appropriately in Appfolio.- Generate late notices.- Contact delinquent residents via email, phone, etc.- Manage and fill out appropriate eviction paperwork.- Attend court hearings for eviction filings.- Schedule delinquent resident set outs.Working hours: 8:00 AM - 5:00 PMSkills:Seeking an individual that is customer-centric, very detail-oriented and has the "whatever it takes" attitude to get the job done right the first time. Excellent communication skills and problem resolutions abiliities and absolute must!Education:High SchoolExperience:1-4 yearsQualifications:3+ years customer service experience, a proven track record of success and excellent computer skills. Prior property management experience strongly desired. Great organization and room to grow! Progressive salary + monthly incentives + comprehensive benefits and retirement!Interested in learning more? Don't delay - apply today: www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Augusta, Georgia
      • Permanent
      • $50,000 - $55,000 per year
      • 8:00 AM - 5:00 PM
      Have a passion for real estate, a knack for building relationships and excel in building concensus to make things happen? If so, this is a great opportunity to join a growing and expanding well established firm here in Augusta, read on!. The Investment Account Manager's mission is to lead their team while continuously implementing and improving department efficiencies with fellow team members. All decisions should be made in the best interest of the property owner. Will be responsible for managing relationships with property owners that represents approximately 350-400 doors in the CSRA - a multitude of homes, duplexes, multi-family units, etc. In short, will be facilitating daily operations with property managers and across internal teams to ensure the owner initiatives are on task and completedMission:To focus on proactive improvements in processes, procedures, and policies that maximize profitability for the company and its owners/clients.Responsibilities:Functional Accountabilities:1. Oversee and manage communication/updates to owners during lease-up process:- Manage Rently feedback/questionnaires for suggestions and concerns.- Provide owner Rently feedback on property listing(s).- Notify owners when property is rented.2. Oversee and manage communication/updates to owners during and post-occupancy:- Notify owner of other resident issues (early termination, etc.).- Notify owner of general property updates.- Notify owner of collection updates (delinquent accounts, eviction filings, set out dates, etc.)- Notify owner of resident renewal and rental rate.- Notify owner of any resident Notice to Vacate.- Notify owner of changes/updates to Section 8 policies.3. Oversee and execute management agreements, and new owner on-boarding:- Follow up and track new owner inquiries.- Meet new owners at properties.- Discuss new owner investment objectives/new owner profile document.- Generate owner management agreement renewals.- Generate new properties in AppFolio.- Termination of owner.4. Oversee and manage owner reports and industry information:- Review monthly owner statements.- Be proactive in reducing and/or addressing potential owner concerns.- Work with Asset Management to analyze performance of properties.- Perform and discuss periodic portfolio reviews and property performance.- Send owner industry articles and market information.- Create and modify policies and procedures.Working hours: 8:00 AM - 5:00 PMSkills:The ideal candidate will excel at building trust and relationships, possess excellent communication and problem solving skills and results-driven!Education:AssociateExperience:4-7 yearsQualifications:5+ years related lrelationahip management and leadership experience, real estate background desired but not required. Position offers competitve base salary, monthly incentives, comprehensive benefits and retirement! Interested in learning more? Don't delay - apply today: www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Have a passion for real estate, a knack for building relationships and excel in building concensus to make things happen? If so, this is a great opportunity to join a growing and expanding well established firm here in Augusta, read on!. The Investment Account Manager's mission is to lead their team while continuously implementing and improving department efficiencies with fellow team members. All decisions should be made in the best interest of the property owner. Will be responsible for managing relationships with property owners that represents approximately 350-400 doors in the CSRA - a multitude of homes, duplexes, multi-family units, etc. In short, will be facilitating daily operations with property managers and across internal teams to ensure the owner initiatives are on task and completedMission:To focus on proactive improvements in processes, procedures, and policies that maximize profitability for the company and its owners/clients.Responsibilities:Functional Accountabilities:1. Oversee and manage communication/updates to owners during lease-up process:- Manage Rently feedback/questionnaires for suggestions and concerns.- Provide owner Rently feedback on property listing(s).- Notify owners when property is rented.2. Oversee and manage communication/updates to owners during and post-occupancy:- Notify owner of other resident issues (early termination, etc.).- Notify owner of general property updates.- Notify owner of collection updates (delinquent accounts, eviction filings, set out dates, etc.)- Notify owner of resident renewal and rental rate.- Notify owner of any resident Notice to Vacate.- Notify owner of changes/updates to Section 8 policies.3. Oversee and execute management agreements, and new owner on-boarding:- Follow up and track new owner inquiries.- Meet new owners at properties.- Discuss new owner investment objectives/new owner profile document.- Generate owner management agreement renewals.- Generate new properties in AppFolio.- Termination of owner.4. Oversee and manage owner reports and industry information:- Review monthly owner statements.- Be proactive in reducing and/or addressing potential owner concerns.- Work with Asset Management to analyze performance of properties.- Perform and discuss periodic portfolio reviews and property performance.- Send owner industry articles and market information.- Create and modify policies and procedures.Working hours: 8:00 AM - 5:00 PMSkills:The ideal candidate will excel at building trust and relationships, possess excellent communication and problem solving skills and results-driven!Education:AssociateExperience:4-7 yearsQualifications:5+ years related lrelationahip management and leadership experience, real estate background desired but not required. Position offers competitve base salary, monthly incentives, comprehensive benefits and retirement! Interested in learning more? Don't delay - apply today: www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Aberdeen, South Dakota
      • Permanent
      • $40,000 - $45,000 per year
      • 8:00 AM - 5:00 PM
      Spherion Staffing is searching for an Appraiser Apprentice in the Brookings SD area. Learn from top notch appraisers how to appraise real estate for the purposes of dispute resolution, mortgage underwriting, acquisition/disposition, portfolio analysis and estate purposes. Advancement to Sr. Appraiser is made by obtaining the MAI designation, or its equivalent.Qualified applicants should have an active Appraiser license or certification, HUD/FHA and REO experience.Pay $40-45k/year DOEMonday-Friday 8 am-5 pmDirect Hire OpportunityResponsibilities:-Conduct formal appraisals, examining and evaluating agricultural properties, to establish market values and property ratings-Responsible for the aggregation analysis, interpretation, and reporting of complex appraisal related market data through internal and outside sources-Prepare complex appraisal reports-Complete formal rebuttal or review response letters-Participate in client contact meetings as well as in the proposal/bidding process-Maintain knowledge of current government regulations, zoning laws and appraisal standards-Understand all necessary software programs used within the department-Maintain familiarity with necessary data sourcesResponsibilities:See AboveWorking hours: 8:00 AM - 5:00 PMSkills:Requirements:-Active Appraiser license or certification as required by state's regulatory agency-Preferred experience in REO appraisals-HUD/FHA experience-Ability to work within varying client-driven deadlines-Exceptional analytical and narrative writing skills-Ability to analyze data, draw sound conclusions and summarize results-Detail oriented and self-motivated-Must be able to work in a fast paced, accurate environment-Must have good communication skills, both written and verbal-Good organizational skills with the ability to multi-task, prioritize and follow upEducation:High SchoolExperience:4-7 yearsQualifications:See Above To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to Troy Thoms at 605-610-3204Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is searching for an Appraiser Apprentice in the Brookings SD area. Learn from top notch appraisers how to appraise real estate for the purposes of dispute resolution, mortgage underwriting, acquisition/disposition, portfolio analysis and estate purposes. Advancement to Sr. Appraiser is made by obtaining the MAI designation, or its equivalent.Qualified applicants should have an active Appraiser license or certification, HUD/FHA and REO experience.Pay $40-45k/year DOEMonday-Friday 8 am-5 pmDirect Hire OpportunityResponsibilities:-Conduct formal appraisals, examining and evaluating agricultural properties, to establish market values and property ratings-Responsible for the aggregation analysis, interpretation, and reporting of complex appraisal related market data through internal and outside sources-Prepare complex appraisal reports-Complete formal rebuttal or review response letters-Participate in client contact meetings as well as in the proposal/bidding process-Maintain knowledge of current government regulations, zoning laws and appraisal standards-Understand all necessary software programs used within the department-Maintain familiarity with necessary data sourcesResponsibilities:See AboveWorking hours: 8:00 AM - 5:00 PMSkills:Requirements:-Active Appraiser license or certification as required by state's regulatory agency-Preferred experience in REO appraisals-HUD/FHA experience-Ability to work within varying client-driven deadlines-Exceptional analytical and narrative writing skills-Ability to analyze data, draw sound conclusions and summarize results-Detail oriented and self-motivated-Must be able to work in a fast paced, accurate environment-Must have good communication skills, both written and verbal-Good organizational skills with the ability to multi-task, prioritize and follow upEducation:High SchoolExperience:4-7 yearsQualifications:See Above To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to Troy Thoms at 605-610-3204Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Spencer, Iowa
      • Permanent
      • $29,999 - $30,000 per year
      • 8:00 AM - 5:00 PM
      Spherion Staffing has Property Management Associate position available in Spence,IA. The Property Management Associate will be responsible for a wide range of tasks supporting residents and property owners. 75% of time will be dedicated to serving customers and clients. The remaining 25% of time will be spent delivering customer service via email, preparing leases, processing work orders, visiting the property, and maintaining records. Pay: $30k Base + BenefitsDirect Hire OpportunityResponsibilities:-Respond timely to phone and email inquiries-Update property owners on leasing activity-Take and edit marketing pictures & video-Create and maintain a welcoming environment for potential residents by spot cleaning and opening the vacant properties for tours-Screen for qualified and appropriate applicants-Prepare weekly occupancy reports-Inspect vacant units, identify rent-ready status and follow up with maintenance team as necessary-Prepare, stock, and distribute all leasing materials-Assist with other duties around the office as neededResponsibilities:See AboveWorking hours: 8:00 AM - 5:00 PMSkills:Requirements:-Must be investigative, curious, and willing to learn-Driven to deliver superb customer service-Friendly, considerate, and bright demeanor-Analytical and detailed-Ability to listen patiently to understand the root of the problem and to see it from the customer's point of view. This will include the ability to remain calm in the face of emotion-Capable of prioritizing (and re-prioritizing)-Good communication skills - active listening, clear and concise communication, good writing skills, and good tonality in written/oral communication-Clean driving record & means of transportationBenefits:-Competitive salary & benefits-Clear expectations for performance-Upward mobility-Ongoing educational and developmental opportunities-Health insurance-Dental and vision plan (at employees cost)-Long Term disability insurance-IRA contributions matched up to 3% of your salary-Paid Realtor training & testing earned after 1 yearEducation:High SchoolExperience:1-4 yearsQualifications:See Above To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing has Property Management Associate position available in Spence,IA. The Property Management Associate will be responsible for a wide range of tasks supporting residents and property owners. 75% of time will be dedicated to serving customers and clients. The remaining 25% of time will be spent delivering customer service via email, preparing leases, processing work orders, visiting the property, and maintaining records. Pay: $30k Base + BenefitsDirect Hire OpportunityResponsibilities:-Respond timely to phone and email inquiries-Update property owners on leasing activity-Take and edit marketing pictures & video-Create and maintain a welcoming environment for potential residents by spot cleaning and opening the vacant properties for tours-Screen for qualified and appropriate applicants-Prepare weekly occupancy reports-Inspect vacant units, identify rent-ready status and follow up with maintenance team as necessary-Prepare, stock, and distribute all leasing materials-Assist with other duties around the office as neededResponsibilities:See AboveWorking hours: 8:00 AM - 5:00 PMSkills:Requirements:-Must be investigative, curious, and willing to learn-Driven to deliver superb customer service-Friendly, considerate, and bright demeanor-Analytical and detailed-Ability to listen patiently to understand the root of the problem and to see it from the customer's point of view. This will include the ability to remain calm in the face of emotion-Capable of prioritizing (and re-prioritizing)-Good communication skills - active listening, clear and concise communication, good writing skills, and good tonality in written/oral communication-Clean driving record & means of transportationBenefits:-Competitive salary & benefits-Clear expectations for performance-Upward mobility-Ongoing educational and developmental opportunities-Health insurance-Dental and vision plan (at employees cost)-Long Term disability insurance-IRA contributions matched up to 3% of your salary-Paid Realtor training & testing earned after 1 yearEducation:High SchoolExperience:1-4 yearsQualifications:See Above To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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