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      • Plainfield, Indiana
      • Temp to Perm
      • $20.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion Staffing is hiring a FULLY REMOTE Sales Support Specialist to work in Plainfield, IN. Work for the leading global manufacturer and distributor to the Travel and Leisure industry!Shift and Pay:Monday - Friday 8AM - 5PMStarting Pay is $20/HRJob Summary:The Sales Support Specialist (SSS) assists in managing all aspects of a new hotel opening and is the expert in hotel brand standards for assigned accounts. The SSS ensures that each hotel is ordering products that adhere to their brands' standards, updates all brand-related material and creates brand communication for the Field Sales team. The SSS is also responsible for the New Hotel Opening/Conversion Process (NHOP) including lead generation, order entry, and working with the Accounting and Distribution teams.Responsible for retaining and strengthening client relationships. Activities include: - Planning and strategizing to retain and expand current customer relationships - Ensuring high-quality customer service and issue resolution in order to retain current clients - Client engagement activities, including identifying client business requirements and preparing proposals and quotations - Industry-specific relationship management activities, including broking, financial planning, asset management, advertising account management, etc.Responsibilities:- Serve as contact for Corporate Accounts customers (Hotels and Territory Managers) and key point person for assigned hotel brand(s).- Answer inquiries, provide updates on order status, research discrepancies and handle the daily management of brand email on-box.- Maintain, build, or deplete inventory as needed for new programs/transitions.- Work with Sales Support Supervisor and assist Managers/Directors as needed.- Provide customer service support to the field sales team as needed.- Liaison with the company's Buyers and Manufacturers to resolve any customer inquiries (i.e., lead time, order status, returns, damaged products, etc.).- Responsible for maintaining assigned brand standards and ensuring all materials are up-to-date (resupply guides, pre-inventory templates, opening order templates, and OS&E guides).- Collaborates with Supervisor and Managers on brand-specific new product releases/transitions and drafts brand communications to be sent out weekly.- Coordinate kick-off process, pre-inventory orders and receiving final opening order templates for new hotel openings/conversions.- Enter inventory building orders in PeopleSoft for each new opening and/or brand.- Enter new hotel opening/conversion orders into the PeopleSoft system, manage paperwork regarding orders and work with the Accounting team to determine the credit/deposit status.- Responsible for canceling pre-inventory order and entering the final opening order into PeopleSoft.- Work with the Distribution team to ship opening/conversion orders and use order management systems to manage to track, and closeout orders.Working hours: 8:00 AM - 5:00 PMSkills:- Excellent communication (verbal and written), interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency.- Ability to effectively present information and respond to questions from suppliers, customers, management and inter-department staff.- Respond promptly to requests for service and assistance as needed. Follow up as needed.- Ability to build and maintain strong relationships with staff and customers.- Understand team dynamics and works well independently and within a team structure.- Capable of working with others proactively and constructively.- Excellent planning and organizational skills, including the ability to plan, prioritize and execute multiple initiatives/deadlines autonomously and shift priorities as necessary.- Able to manage large, complex projects. Uses t
      Spherion Staffing is hiring a FULLY REMOTE Sales Support Specialist to work in Plainfield, IN. Work for the leading global manufacturer and distributor to the Travel and Leisure industry!Shift and Pay:Monday - Friday 8AM - 5PMStarting Pay is $20/HRJob Summary:The Sales Support Specialist (SSS) assists in managing all aspects of a new hotel opening and is the expert in hotel brand standards for assigned accounts. The SSS ensures that each hotel is ordering products that adhere to their brands' standards, updates all brand-related material and creates brand communication for the Field Sales team. The SSS is also responsible for the New Hotel Opening/Conversion Process (NHOP) including lead generation, order entry, and working with the Accounting and Distribution teams.Responsible for retaining and strengthening client relationships. Activities include: - Planning and strategizing to retain and expand current customer relationships - Ensuring high-quality customer service and issue resolution in order to retain current clients - Client engagement activities, including identifying client business requirements and preparing proposals and quotations - Industry-specific relationship management activities, including broking, financial planning, asset management, advertising account management, etc.Responsibilities:- Serve as contact for Corporate Accounts customers (Hotels and Territory Managers) and key point person for assigned hotel brand(s).- Answer inquiries, provide updates on order status, research discrepancies and handle the daily management of brand email on-box.- Maintain, build, or deplete inventory as needed for new programs/transitions.- Work with Sales Support Supervisor and assist Managers/Directors as needed.- Provide customer service support to the field sales team as needed.- Liaison with the company's Buyers and Manufacturers to resolve any customer inquiries (i.e., lead time, order status, returns, damaged products, etc.).- Responsible for maintaining assigned brand standards and ensuring all materials are up-to-date (resupply guides, pre-inventory templates, opening order templates, and OS&E guides).- Collaborates with Supervisor and Managers on brand-specific new product releases/transitions and drafts brand communications to be sent out weekly.- Coordinate kick-off process, pre-inventory orders and receiving final opening order templates for new hotel openings/conversions.- Enter inventory building orders in PeopleSoft for each new opening and/or brand.- Enter new hotel opening/conversion orders into the PeopleSoft system, manage paperwork regarding orders and work with the Accounting team to determine the credit/deposit status.- Responsible for canceling pre-inventory order and entering the final opening order into PeopleSoft.- Work with the Distribution team to ship opening/conversion orders and use order management systems to manage to track, and closeout orders.Working hours: 8:00 AM - 5:00 PMSkills:- Excellent communication (verbal and written), interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency.- Ability to effectively present information and respond to questions from suppliers, customers, management and inter-department staff.- Respond promptly to requests for service and assistance as needed. Follow up as needed.- Ability to build and maintain strong relationships with staff and customers.- Understand team dynamics and works well independently and within a team structure.- Capable of working with others proactively and constructively.- Excellent planning and organizational skills, including the ability to plan, prioritize and execute multiple initiatives/deadlines autonomously and shift priorities as necessary.- Able to manage large, complex projects. Uses t

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