sales support customer service representative.

transform a client's business challenge into a high-quality sign solution.

Responsibilities:
1. Consultative Selling & Discovery
??? Needs Analysis: Conduct deep-dive "discovery" calls or meetings to understand the client???s environment,
budget, and brand goals.
??? Solution Architecting: Recommend specific sign types based on durability requirements and budgets.
??? Technical Literacy: Quickly learn and explain the differences between substrates, finishes, and life
expectancy to non-technical customers

2. Project Estimating & Coordination
??? Accurate Quoting: Utilize internal software to provide precise estimates based on material costs, labor,
and design time.
??? Proof Management: Act as the liaison between the customer and the design team, ensuring that "the
vision" translates accurately to the final production file.
??? Site Surveys: (Optional) Visit client locations to take measurements and photos to ensure the proposed
solution is feasible.

3. Relationship Management (CSR)
??? Pipeline Management: Proactively follow up on leads and quotes to maintain a healthy sales flow.
??? Issue Resolution: Handle production delays or installation hurdles with transparency and a
solution-oriented mindset.
??? Account Growth: Identify opportunities for "upselling" (e.g., suggesting window graphics to a client who
only asked for a A-frame sign).

Working hours: 9:00 AM - 5:30 PM

Skills:
- Previous professional experience in signage, print, custom manufacturing, or visual communications.
- Proven track record in consultative account management, customer service, or estimating.
- Familiarity with reading project specifications, architectural blueprints, or site measurements.
- Experience using project estimating or pipeline management software.

Education:
High School

Experience:
1-4 years

Qualifications:
- Strong analytical thinking and complex problem-solving abilities.
- Demonstrated capacity to retain high-volume, technical product details and material specifications.
- Excellent written and verbal communication skills for consultative client interactions.
- High attention to detail with the ability to manage custom quotes, proofs, and project timelines.
- High school diploma or equivalent.


Apply today!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).