underwriting processing supervisor.

Salary: $60k-80k/year DOE

Responsibilities:
-Perform all essential functions of the Underwriting Processing role
-Coordinate with the HR department to interview and hire applicants for open positions
-Perform on-site training as needed during onboarding of new hires / 3rd party resources or during process changes. Develop and maintain training documents as they relate to the Underwriting processing. Identify training opportunities and provide relevant and constructive performance feedback to team
-Conduct Annual Performance evaluations
-Conduct regular team meetings, calibration exercises, quality monitoring exercises, and one on one meetings
-Seek team members??? feedback and provide suggestions to Underwriting Leadership team
-Monitor and report technical issues through Help Desk and escalate to Manager when necessary
-Audit Underwriting processing team outcomes for consistency and adherence to Company policy and procedures
-Team up with department leaders/supervisors to communicate staffing, volume or processing updates when necessary
-Work directly with the sales team, business development team, tech team, and other parties internally and externally to resolution challenges
-Identify, and escalate issues or exception requests to management for approval
-Monitor volume and make adjustments to breaks and schedules when necessary
-Review and approve timecards, schedules, and PTO requests

Working hours: 8:00 AM - 5:00 PM

Skills:
See below

Education:
High School

Experience:
1-4 years

Qualifications:
-Must have a previous Supervisory experience, preferably a minimum of 3 years
-The ability to multitask with a high level of accuracy and efficiency
-Professional demeanor and the ability to thrive in a fast-paced environment
-Demonstrate effective, oral and written communication skills
-Must be able to work independently and/or with a team
-Must have good analytical, mathematical and judgmental skills to complete assigned tasks with a high level of accuracy
-Possess organizational skills and exceptional attention to detail
-Must be technically savvy with strong, but basic Office and Internet skills
-Demonstrates traits consistent with the company culture - drive and perseverance in accomplishing goals; sense of responsibility and integrity; effectiveness as a team member; adaptability to new projects; planning and organizational skills; resourcefulness; energy and motivation to accept and complete tasks and enthusiasm for the business and their work


To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to Troy Thoms at 605-610-3204

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).