Our client, a specialized provider of high-precision electronic calibration and measurement services, is seeking a detail-oriented, highly articulate Account Manager to join their team in the Bay Area. The Account Manager will be working 100% on-site out of our Northern California facility and will be responsible for managing assigned accounts.
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In this role, you will act as the lead point of contact for assigned clients, overseeing account administration, service coordination, and back-end retention efforts while building long-term, trusting relationships. You will liaise with cross-functional teams, including off-site service technicians, sales managers, and company leadership, to maintain high customer satisfaction and fast turnaround times.
Responsibilities:
Act as the primary point of contact for assigned client accounts to build long-term, trusting relationships. Coordinate annual and ad-hoc service schedules for on-site visits and in-house lab work. Deliver detailed, helpful, and thorough client communications via phone and email. Maintain accurate CRM records in Salesforce, generate pricing quotes, compile equipment lists, and support internal sales operations. Partner cross-functionally with off-site service technicians, sales managers, and company leadership.
Working hours: 9:00 AM - 6:00 PM
Skills:
Bachelor's Degree in Business Administration, Sales, Communications, or a related field (or equivalent combination of education and hands-on experience). Experience with Salesforce or similar CRM tools.
Education:
No Degree Required
Experience:
7-10 years
Qualifications:
Experience: 3+ years in account management, customer success, or sales support???preferably within electronics, calibration, manufacturing, or a related technical environment. Communication: Outstanding written and verbal skills with the ability to draft articulate, comprehensive, and warm emails. Technical Proficiency: Comfortable using CRMs, MS Office (Word, Excel, Outlook), and quickly learning technical product/service terminology. Organization: Strong attention to detail with the ability to manage multiple account schedules independently. Location/Availability: Local to the Bay Area with full-time, 100% on-site availability at the Northern California facility.
To apply for the Account Manager position, please submit your resume along with a response to our pre-screening questions and writing sample prompt. For inquiries or application submission, please contact Tony Avila at tonyavila@spherion.com or call 669-299-2040.
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.