Public Sector | Full-Time | Contract Opportunity
We are looking for reliable, detail-oriented individuals to support the administration of public employee benefit programs. Experience in benefits administration, insurance, or government/state work is highly preferred but not required. Candidates who succeed in this role tend to be comfortable learning complex programs, working accurately with sensitive data, and communicating clearly with a wide range of stakeholders.
What You'll Do
As a Benefit Specialist, you'll support operational staff and managers in member and employer services tied to employee benefit programs. This includes learning detailed program rules, maintaining accurate records, and helping ensure benefits are administered correctly and consistently.
Initial assignments will focus on benefits administration technology modernization projects, including research and remediation of data issues during system conversions. Over time, you may also support day-to-day operations and special initiatives.
Key Responsibilities
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- Provide operational support for member and employer services related to public employee benefit programs
- Learn and apply complex eligibility, enrollment, and benefit distribution requirements
- Maintain and update highly sensitive member demographic and benefit account data
- Translate complex information into clear, easy-to-understand formats for different audiences
- Support technology modernization efforts, including data research and cleanup during conversions
- Assist with operational tasks such as processing retirement benefit estimates
- Support customer service functions, including member contact center calls and outreach initiatives
- Participate in special projects such as locating lost members or improving customer experience efforts
What You'll Bring
- Benefits administration, insurance, or public sector/state experience is highly preferred, but not required
- Ability to understand, analyze, and clearly explain complex information
- Strong attention to detail and comfort working with large data sets
- Analytical, organized, and adaptable in a fast-paced environment
- Proven customer service experience and a collaborative, team-oriented approach
- Ability to manage multiple priorities while maintaining accuracy and confidentiality
Please apply to the Benefits Specialist position today for immediate consideration!
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Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).