Act as day-to-day liaison with employees for payroll-related processing. Respond to employee inquiries and take appropriate action utilizing ADP Workforce Now to ensure timely review and resolution of issues. Provides Spanish translations, as needed. Conducts or acquires background checks and employee eligibility verifications. Support employee onboarding and orientation programs to ensure a seamless transition for new hires. Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave, disciplinary matters, disputes and investigations, performance and talent management, productivity, recognition, and morale, occupational health and safety, and training and development. Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff. Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices. Maintain accurate employee records and ensure data integration in HR systems. Handle employee relations issues, including conflict resolution and disciplinary action. Collaborate with managers to identify staffing needs and assist with talent acquisition efforts. Stay up to date with HR trends and best practices to ensure compliance and improve HR processes. Manage the Family and Medical Leave Act (FMLA) process for employees, including tracking leave, processing paperwork, ensuring legal compliance, and serving as a point of contact for both employees and managers regarding FMLA policies and return-to-work procedures. Assist with training development initiatives and facilitate training of production associates.
4-7 years
Professional HR certification (e.g., SHRM-CP, PHR)Experience working in a multi-state or remote workforce environmentFamiliarity with HR analytics and reporting toolsDemonstrated ability to manage multiple priorities in a fast-paced environment
Bilingual in English and SpanishADP Workforce Now Experience Excellent interpersonal and communication skills for effective employee relations Bachelor's degree in human resource management, Business Administration, or related field, and 5+ years of related Human Resources experience Strong knowledge of employment laws and regulations, HRCI/SHRM Certification a plus Ability to handle sensitive and confidential information with discretion Proven experience in Human Resources programs (Conflict Management, Benefits Administration, Safety, and Training)
Bachelors
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