call center representative - onsite.

Role Highlights

- $18 per hour
- Monday through Friday schedule from 8:00 am to 5:00 pm
- Temp-to-hire opportunity
- Competitive benefits package available upon permanent hire
- Collaborative team environment focused on quality service

What You Will Do

- Answer inbound customer inquiries via phone, email, and chat to provide technical assistance
- Troubleshoot equipment issues using provided diagnostics and protocols
- Process parts orders, collect billing information, and dispatch service technicians when needed
- Maintain accurate and detailed records of all customer interactions
- Meet daily goals for response times, order accuracy, and customer satisfaction

What You Will Bring

- High school diploma or equivalent
- Previous customer service experience with at least one year in a call center preferred
- Familiarity with Microsoft Office and the ability to learn new software systems
- Strong problem-solving skills and the ability to think critically under pressure
- Excellent verbal and written communication skills

If this sounds like the right fit, we would love to talk to you. Submit your application today and a Spherion recruiter will reach out with next steps.

#SPH1000

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability (all benefits are based on eligibility).