customer care representative.

Role Highlights

-$20 per hour
-1st shift schedule from 6:30 AM to 3:00 PM
-Temp-to-hire position
-Competitive benefits package

What You'll Do

-Answer inbound customer calls and emails regarding orders, pricing, and product details
-Process customer orders and handle account updates accurately in Oracle ERP
-Collaborate with logistics, supply chain, and sales teams to resolve customer questions
-Issue return merchandise authorizations and help with basic product troubleshooting
-Participate in daily department meetings to discuss goals and team improvements

What You'll Bring
-High school diploma or equivalent
-At least 1 year of customer service experience preferred
-Experience assisting international customers is a strong plus
-Proficiency in Microsoft Office including Outlook, Word, and Excel
-Strong data entry skills, attention to detail, and clear communication

Responsibilities:
See above

Working hours: 6:30 AM - 3:00 PM

Skills:
See above

Education:
High School

Experience:
1-4 years

Qualifications:
See above


Interested in joining a great team in Madison? Apply now and a Spherion recruiter will reach out shortly.

#SHP1000

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability (all benefits are based on eligibility).