customer service representative.

Spherion Staffing and Recruiting has an opening for a Customer Service Representative to join our clients manufacturing plant located in Sumterville. This is a temp-to-hire position. The schedule is Monday to Friday from 8:00 am to 5:00 pm, and the pay rate is $18 per hour.

The ideal candidate will handle order entry, answer phone calls, respond to client correspondence, process shipments, and perform general office duties. This role is crucial in ensuring our customers receive timely and accurate information and support.

Responsibilities:
- Responsible for answering phone calls and responding to requests from external and internal customers.
- Will provide all necessary guidance to newer Team Members.
- Promptly print purchase orders and respond to emails ensuring all purchase orders are accounted for and emails are responded to in a timely manner.
- Enter orders accurately within four hours after arrival of each order, whether received via online, email, fax or phone.
- Provide order confirmation within four hours to each roofer or distributor as required.
- Constantly monitor/update customer???s orders to ensure that all information on their order is complete and accurate as to product load (field and trim) and the date(s) requested.
- Prioritize and process shortage orders and revisions to orders
- Maintain past due open orders
- Responsible for all aspects of the shipping process.
- Responsible for requesting production for orders that are within 2-3 week working range.
- Responsible for participation in quarterly physical inventory process.

Working hours: 8:00 AM - 5:00 PM

Skills:
-Ability to define problems, collect data, establish facts and draw conclusions.
-Ability to manage multiple projects and complete them in a timely manner.

Education:
High School

Experience:
1-4 years

Qualifications:
-Must be PC and software literate to include Word, Excel, Outlook and Salesforce.
-Must have the ability to learn and understand ERP system.
-1 to 3 years of exemplary service as a Customer Satisfaction Specialist or an inter-company transfer with related experience and/or training.
-Must possess the communication skills, both verbal and written needed to relay information to customers and other employees in a professional, positive and constructive manner.
-Must work harmoniously with all personnel, including all other departments, and follow all company rules, regulations and procedures associated with professional sales/marketing methods and requirements.


For immediate consideration apply today with your resume or call/text our office at 352-728-8787.

Spherion Staffing
1710 Citrus Blvd.
Leesburg, FL 34748

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).