Spherion Staffing and Recruiting is seeking an organized and dedicated Drug Testing TPA Coordinator to join an active team in Belton, Texas. In this vital position, you will serve as the essential link connecting employers, collection sites, laboratories, and Medical Review Officers (MROs). You will oversee the daily administration of workplace drug and alcohol testing programs for both Department of Transportation (DOT) and non-DOT corporate clients. If you enjoy structured processes, solving daily challenges, and maintaining compliance standards, this opportunity offers a fulfilling workplace environment where your contribution directly impacts workforce safety.
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Responsibilities:
Set up new client profiles in third-party administrator (TPA) software, tailoring each system configuration to meet specific federal regulations or corporate preferences.
Manage random testing pools using software tools, monitor testing deadlines, and issue regular compliance reports to account managers.
Coordinate and schedule various testing types, including pre-employment, random, post-accident, reasonable suspicion, return-to-duty, and follow-up tests across nationwide collection networks.
Track electronic and paper Chain of Custody Forms (CCFs) to ensure accurate processing.
Retrieve laboratory results, route paperwork through Medical Review Officers, and securely deliver final testing updates to designated employer contacts.
Assist clients with Federal Motor Carrier Safety Administration (FMCSA) Clearinghouse tasks, including reporting violations and running background queries when requested.
Deliver friendly, solution-oriented customer service to resolve scheduling delays, missing documentation, or paperwork questions.
Working hours: 8:00 AM - 5:00 PM
Skills:
Direct background managing multi-modal Department of Transportation (DOT) testing programs, including FMCSA, FAA, FTA, PHMSA, or FRA regulations.
Prior experience managing FMCSA Clearinghouse administrative procedures.
Advanced proficiency in data entry with a strong background in tracking compliance deadlines under pressure.
One to three years of experience in a third-party administrator (TPA) environment, an occupational health clinic, or a human resources department with exposure to drug testing procedures.
Education:
High School
Experience:
1-4 years
Qualifications:
Familiarity with federal drug-testing standards, specifically standard 49 CFR Part 40 guidelines.
Experience working with TPA management software programs.
Excellent communication skills, with a professional approach to handling sensitive and confidential health information.
Strict adherence to avoiding all contractions in written and verbal communication.
Take the next step in your career with a supportive employer. Connect with Spherion Staffing and Recruiting in Temple, Texas, today to submit your application.
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).