front office customer service representative.

Spherion Erie is working with a client in their search to fill a 7am - 3:30pm, Front Office Customer Service Representative position in Erie, PA. The pay rate is $15.00 HOURLY.

✓ Health Insurance
✓ Dental Insurance
✓ Vision Insurance
✓ Life Insurance

As a Front Office Customer Service Representative you will provide front line customer service. You will be answering incoming calls to the business and are the first point of contact for customers.

Responsibilities:

• Front Office Customer Service Representative duties include:
  • Providing excellent customer service to includes: Greeting any walk-in visitors; answering telephones; collecting customer information over the phone and dispatch service techs for service calls based on current location.
  • Prepare customer invoices using QuickBooks.
  • Type up quotes
  • Register online warrantees
  • Process credit card payments

  Education: High School

  • Front Office Customer Service Representative required high school diploma or GED

  Experience: 12 months

  Skills:

  • Strong verbal and written communication skills
  • Strong computer skills including Outlook 
  • Knowledge of Quick books is a plus

  Related Experience: Detail-oriented, Customer Service, Receptionist, Administrative Assistant

  Industry: Utilities ...