This position supports customers by executing three primary priorities: Sales, Service, and
industry knowledge. The Inside Sales person is primarily responsible for developing one-on-one
relationships with customers. This is accomplished by providing excellent customer service.
The Inside Sales person must have the ability to understand and articulate key part design and
...
company advantages.
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Responsibilities:
Essential Duties & Responsibilities
Customer Service:
Develop and maintaining professional customer relationships by paying special
attention to the customer's needs.
Proactively seek knowledge on aspects of the industry that pertain to the
customer's needs; understanding abilities of the company and having the
capability to utilize all competencies to effectively provide solutions to the
customer.
Execute tasks with precision and accuracy, making well-informed decisions, and
being meticulous in review of design and data entry to ensure quality parts are
delivered without delay.
Articulate the benefits and capabilities of the company. Demonstrate expert
knowledge in answering customer's questions and resolve customers complaints
while working with manufacturing for positive outcomes.
Sales:
Build part operations with consistency.
Quote parts properly and strategically by using a wide array of resources.
Strategically drive customer value and company profitability.
Develop a deep understanding of the industry to continually gain knowledge that
can be used to solve customer needs.
Planning/Execution
Regularly monitor and report on sales metrics, providing insight and solutions for
continuous improvement.
Collaborate with multiple departments, providing detail to help align sales efforts
with overall business objectives.
Provide feedback from the customer to improve capabilities, services, and
customer experience.
Adhere to all safety protocols related to working in a manufacturing environment,
including proper use of personal protective equipment
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Working hours: 7:00 AM - 4:30 PM
Skills:
Bachelor's Degree in Business, Sales, Engineering or related field preferred
Previous experience in Metal Manufacturing preferred
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Education:
Bachelors
Experience:
4-7 years
Qualifications:
High School Diploma or Equivalent required
5 years of experience in Sales and Customer Service Required
High Proficiency in reading and understanding technical drawings and blueprints.
Ability to work independently or as a team.
Sense of urgency required.
Excellent problem-solving skills.
Ability to rapidly acquire and master new skills, technologies and processes.
Ability to adapt constantly to changing priorities and objectives.
Maintain high standards of quality.
Effective verbal and written communication.
Ability to collaborate and participate in meetings and group projects
Technology: High proficiency working with ERP systems and Microsoft Excel.
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Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).