Spherion Fort Myers is seeking a Personal Lines Customer Service Representative dedicated to join a dynamic family owned Insurance Agency. We are looking for the next generation of Personal Lines customer service agents with an active 220 or 440 license. We seek individuals who are professional, reliable, and eager to grow into long-term roles as the future leaders of the company. In-office working hours are Mon-Fri 8:00am - 4:45pm. Compensation is based off experience and license held.
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Responsibilities:
Respond promptly to customer inquiries via phone, email, or chat.
Provide accurate information regarding products and services.
Conducting reviews of existing client coverage to identify opportunities for account rounding and replacement coverage.
Making necessary adjustments, corrections, and revisions to policies in response to changes.
Handling the renewal process, including invoicing and updating client information in the system.
Engaging with clients to discuss and provide quotes for new business.
Performing additional tasks as assigned.
Working hours: 8:00 AM - 4:45 PM
Skills:
Excellent time management
Professional conduct
Computer and typing proficiency
Team player
Great phone etiquette
Customer service skills
Education:
High School
Experience:
1-4 years
Qualifications:
High School diploma or GED
Applicants must hold an active 220 or 440 insurance license.
Prior in-office agency experience is required (this position is not remote).
Familiarity with Applied Systems is a plus.
Experience in Microsoft Office is required
Excellent client service skills with a focus on building relationships.
There are several ways to apply!
Apply in person Monday-Friday between the hours of 9am-12pm or call our office to schedule an appointment at 239-939-9999
Address: 12500 World Plaza Ln bldg 40 suite 1, Fort Myers, FL 33907
Apply on line www.spherionjobcentral.com
Email your resume by replying to this post
Spherion_gtwb_fortmyers
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).