loan servicing specialist.

- The duties span the complete loan life cycle from the inception of a loan to general maintenance during the life of the loan to the end of the loan once paid off. - The position requires interaction with Bank lenders vendors, customers and other Bank personnel on a daily basis. - The position will also provide administrative support to both the Loan Servicing and Loan Processing Department.- Pay insurance and taxes on escrowed real estate loans- Review taxes and insurance of non-escrowed real estate loans- Perfect liens on collateral- Follow up on documentation pending items (recorded deeds, UCCs, etc.) and insurance logs which includes completing the tracking form- Process payoff requests- Process Credit Card Guarantees and Consumer Loans- Complete semi-annual note audit- Disburse construction loan draws and commercial lines of credit advances- Process Small Business Administration (SBA) monthly payments- Process Participation agreements with other financial institutions daily- Process paid loan files to include the release of collateral, mail out paid notes, and prepare thank you letters- Scan loan documentation/files and complete Quality Control (QC), as needed. Respond to customer loan inquiries- Maintain knowledge of banking products and services to cross-sell to customers- Provide exceptional customer service while maintaining knowledge of Bank policies and procedures, applicable laws and regulations/compliance requirements including but not limited to the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control

1-4 years

- Complete required compliance training annually- Scan loan documents as needed- Prepare correspondence as requested- Provide backup and assistance to Loan Processor and Loan Department

- Must be bondable- HS diploma or equivalent

High School