We’re hiring a Participant Services Representative for a benefits administration provider in Wisconsin. If you enjoy solving problems, providing great service, and helping people get the most out of their employee benefits, this work will feel right at home. In this role, you will handle inquiries regarding Flexible Spending Accounts and benefit cards while delivering clear, reliable support to program participants.
Role Highlights
...
- Pay range: $20 - $21 per hour
- Schedule: Monday - Friday, 8:30 AM - 5:00 PM
- Role type: Temporary assignment (ASAP through Mid-February 2027)
- Remote flexibility for candidates residing in Wisconsin
- Supportive remote team culture with full onboarding provided
What You’ll Do
- Handle incoming calls from participants regarding Flexible Spending Accounts and benefit card usage
- Provide accurate information and guidance to resolve questions on the first call
- Navigate multiple software platforms, including Encore and WEX, to look up account details and update records
- Use Microsoft Outlook and internal communication tools to collaborate with your remote team
- Enter data accurately while maintaining focus on details and participant confidentiality
What You’ll Bring
- Proven experience in customer service, call center environments, or data entry
- Strong technology skills with the ability to learn new software programs quickly
- High level of reliability, self-motivation, and attention to detail
- Comfort working independently in a remote environment while staying connected with the team
- Must reside in the state of Wisconsin
Please apply to the Participant Services Representative role for immediate consideration!
#SPH1000
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability (all benefits are based on eligibility).
We’re hiring a Participant Services Representative for a benefits administration provider in Wisconsin. If you enjoy solving problems, providing great service, and helping people get the most out of their employee benefits, this work will feel right at home. In this role, you will handle inquiries regarding Flexible Spending Accounts and benefit cards while delivering clear, reliable support to program participants.
Role Highlights
- Pay range: $20 - $21 per hour
- Schedule: Monday - Friday, 8:30 AM - 5:00 PM
- Role type: Temporary assignment (ASAP through Mid-February 2027)
- Remote flexibility for candidates residing in Wisconsin
- Supportive remote team culture with full onboarding provided
What You’ll Do
- Handle incoming calls from participants regarding Flexible Spending Accounts and benefit card usage
- Provide accurate information and guidance to resolve questions on the first call
- Navigate multiple software platforms, including Encore and WEX, to look up account details and update records
- Use Microsoft Outlook and internal communication tools to collaborate with your remote team
- Enter data accurately while maintaining focus on details and participant confidentiality
What You’ll Bring
- Proven experience in customer service, call center environments, or data entry
- Strong technology skills with the ability to learn new software programs quickly
- High level of reliability, self-motivation, and attention to detail
- Comfort working independently in a remote environment while staying connected with the team
- Must reside in the state of Wisconsin
Please apply to the Participant Services Representative role for immediate consideration!
#SPH1000
...
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability (all benefits are based on eligibility).
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