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      • Middleton, Wisconsin
      • Permanent
      • $21.50 - $22.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is recruiting for multiple Client Account Representatives to join the team of our benefits provider-client! This position is the primary point of contact for a specific set of clients across all products and services and various brokers. The Client Account Representative utilizes internal resources to resolve various client inquiries via telephone and email and is responsible for managing all customer contact to ensure timely resolution to inquiries and issues.This is a direct-hire position! Employees may be fully remote following a mandatory 1-2 day onsite orientation.Responsibilities:- Serve as the primary point of contact and organization resource for assigned clients and various brokers- Learn and be proficient in all product offerings- Support efforts to maintain retention of accounts by providing accurate, thorough, and timely answers to client inquiries using knowledge of our clients products, services, and internal processes- Maintain and proactively manage CRM database, documenting each customer interaction and action item in a timely, compliant manner and in adherence with department standards- Collaborate and engage with organizational resources to ensure accurate and effective client data exchange, issue resolution, and service- Obtain and maintain current and ongoing product and regulation related knowledge at a level of proficiency to resolve client requests and inquiries- Contribute toward the enhancement of the client experience and process and product improvement through observation, trend identification, and customer feedback- Collaborate in continuously improving departmental processes and forms- Safeguard confidentiality, privacy, and security of organization and customer personal informationWorking hours: 8:00 AM - 5:00 PMSkills:- Demonstrated effective verbal and written communication skills, utilizing proper grammar, syntax, and excellent business acumen- Demonstrated ability to develop, maintain and foster relationships at all levels of the organization- Successful experience coordinating activities and tasks of a variety of resources towards a specific business goal- Strong organizational and time management skills with proven ability to multitask in a high paced environment- Self-motivated and able to resolve issues independentlyEducation:AssociateExperience:1-4 yearsQualifications:- Associate degree in Business or related field; may be substituted by two years of directly related experience. Bachelor's degree preferred- Two years of experience in a customer-centric role required- Basic proficiency with Microsoft Outlook, Word, and Excel- Basic math skills- Possession of a valid drivers license and access to reliable transportation- Experience working with a Customer Relationship Management system (CRM) preferred- Knowledge of COBRA and tax-advantaged benefit programs preferred- Previous experience in Benefits Administration, working with insurance brokers and/or carriers or in the health insurance industry preferred Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is recruiting for multiple Client Account Representatives to join the team of our benefits provider-client! This position is the primary point of contact for a specific set of clients across all products and services and various brokers. The Client Account Representative utilizes internal resources to resolve various client inquiries via telephone and email and is responsible for managing all customer contact to ensure timely resolution to inquiries and issues.This is a direct-hire position! Employees may be fully remote following a mandatory 1-2 day onsite orientation.Responsibilities:- Serve as the primary point of contact and organization resource for assigned clients and various brokers- Learn and be proficient in all product offerings- Support efforts to maintain retention of accounts by providing accurate, thorough, and timely answers to client inquiries using knowledge of our clients products, services, and internal processes- Maintain and proactively manage CRM database, documenting each customer interaction and action item in a timely, compliant manner and in adherence with department standards- Collaborate and engage with organizational resources to ensure accurate and effective client data exchange, issue resolution, and service- Obtain and maintain current and ongoing product and regulation related knowledge at a level of proficiency to resolve client requests and inquiries- Contribute toward the enhancement of the client experience and process and product improvement through observation, trend identification, and customer feedback- Collaborate in continuously improving departmental processes and forms- Safeguard confidentiality, privacy, and security of organization and customer personal informationWorking hours: 8:00 AM - 5:00 PMSkills:- Demonstrated effective verbal and written communication skills, utilizing proper grammar, syntax, and excellent business acumen- Demonstrated ability to develop, maintain and foster relationships at all levels of the organization- Successful experience coordinating activities and tasks of a variety of resources towards a specific business goal- Strong organizational and time management skills with proven ability to multitask in a high paced environment- Self-motivated and able to resolve issues independentlyEducation:AssociateExperience:1-4 yearsQualifications:- Associate degree in Business or related field; may be substituted by two years of directly related experience. Bachelor's degree preferred- Two years of experience in a customer-centric role required- Basic proficiency with Microsoft Outlook, Word, and Excel- Basic math skills- Possession of a valid drivers license and access to reliable transportation- Experience working with a Customer Relationship Management system (CRM) preferred- Knowledge of COBRA and tax-advantaged benefit programs preferred- Previous experience in Benefits Administration, working with insurance brokers and/or carriers or in the health insurance industry preferred Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Longview, Texas
      • Temp to Perm
      • $14.00 - $16.00 per hour
      • 8:00 AM - 5:00 PM
      Account manager for life and health insuranceResponsibilities:Provide customer service to clients that call in with questions and quote new accountsWorking hours: 8:00 AM - 5:00 PMSkills:* Highly detail oriented* Provide customer serviceEducation:No Degree RequiredExperience:1-4 yearsQualifications:* Prior insurance experience preferred but not required* License not necessary but will be required within 1 year of employment Apply with resumeSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Account manager for life and health insuranceResponsibilities:Provide customer service to clients that call in with questions and quote new accountsWorking hours: 8:00 AM - 5:00 PMSkills:* Highly detail oriented* Provide customer serviceEducation:No Degree RequiredExperience:1-4 yearsQualifications:* Prior insurance experience preferred but not required* License not necessary but will be required within 1 year of employment Apply with resumeSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Lebanon, Indiana
      • Permanent
      • $65,000 - $75,000 per year
      • Various Shifts Available
      Spherion is hiring a Structural Designer for an international packaging company that focuses on sustainable paper products. This position is an on-site role based in Lebanon, Indiana.The main purpose of this position is to create CAD and parametric design styles requested in support of all marketing, account representative, and customer requests. This position requires strong communication with internal sales, external sales, and commercial teams.Responsibilities:Job Responsibilities:-Develop standard and parametric CAD specifications and prototypes-Identify value-added opportunities-Optimize designs to help with plant efficiencies and savings-Design processes and tools that can be used to fast track and quantity solutions-Through PACE tools and practices, verify board selection and material optimization-Support Design Implementation Team needsWorking hours: Various Shifts AvailableSkills:-ility to read and understand technical specification documents for converting equipment throughout plants in the network-Able to understand test results and protocols- being able to conduct and report testing protocols in a bonus-Able to create pallet patterns to assist with pallet load analysisEducation:BachelorsExperience:4-7 yearsQualifications:Requirements:-Bachelor's Degree or equivalent experience in Packaging Design-Understanding of corrugated board making and converting processes-Understanding of supply cycles, box mechanics, performance specification, and predictive tools-Competent in ESKO software- specifically ArtiosCAD and Cape Pack Apply today or send your resume to annapentenburg@spherion.com.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is hiring a Structural Designer for an international packaging company that focuses on sustainable paper products. This position is an on-site role based in Lebanon, Indiana.The main purpose of this position is to create CAD and parametric design styles requested in support of all marketing, account representative, and customer requests. This position requires strong communication with internal sales, external sales, and commercial teams.Responsibilities:Job Responsibilities:-Develop standard and parametric CAD specifications and prototypes-Identify value-added opportunities-Optimize designs to help with plant efficiencies and savings-Design processes and tools that can be used to fast track and quantity solutions-Through PACE tools and practices, verify board selection and material optimization-Support Design Implementation Team needsWorking hours: Various Shifts AvailableSkills:-ility to read and understand technical specification documents for converting equipment throughout plants in the network-Able to understand test results and protocols- being able to conduct and report testing protocols in a bonus-Able to create pallet patterns to assist with pallet load analysisEducation:BachelorsExperience:4-7 yearsQualifications:Requirements:-Bachelor's Degree or equivalent experience in Packaging Design-Understanding of corrugated board making and converting processes-Understanding of supply cycles, box mechanics, performance specification, and predictive tools-Competent in ESKO software- specifically ArtiosCAD and Cape Pack Apply today or send your resume to annapentenburg@spherion.com.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Alexandria, Louisiana
      • Temp to Perm
      • $11.99 per hour
      • 6:30 AM - 2:30 PM
      Spherion is currently recruiting for Meter Readers for our client that is a Municipality. This is a full-time position with a company that has plenty of room for advancement. This is a Monday thru Friday with some occasional weekends.Responsibilities:- Accurately read and record meter readings for residential and commercial customers using (handheld) computerized meter reading system.- Inspects meters and connections for defect, damage and unauthorized connections.- Reports irregularities to Customer Account Representative or Customer Service Supervisor.- Report meter locations that are hazardous or difficult to read or maintain (e.g., dangerous meter locations,vicious or dangerous animals, abnormal utilities ??? especially natural gas consumption patterns, gas odors, exposed electrical wiring, open or broken water or gas meter boxes, etc.) to Supervisor so that condition can be remedied.- Establish and maintain effective working relationships with supervisor, co-workers, building occupantsand the public.- Communicate and interact with customers effectively.- Responds to customer inquiries and complaints and refers, when necessary, to other appropriate staff.- Walking assigned routes reading water, gas and electric meters outside of residential,commercial, industrial and public properties.- Demonstrates the ability to adapt to change in procedures and workload and able to maintain composurewhen confronted with stressful situations.Working hours: 6:30 AM - 2:30 PMSkills:- Knowledge of: geography, streets and business locations for the City of Alexandria, and surrounding areas. - Good communication skills and the ability to exercise good judgment in interactions with customers; work effectively with all levels of internal management and staff, as well as outside clients and vendors.- Ability to: accurately read and record numbers from various types of meter dials, operate a special-purpose computer terminal, learn and memorize a number of codes, and perform basic mathematical calculations.Education:High SchoolExperience:1-4 yearsQualifications:- High School diploma or GED; six (6) months of experience in meter reading or working in adverse environmental conditions such as rain, extreme temperatures, etc. is preferred; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.- Must possess a valid driver???s license. - Will be required to obtain a valid State of Louisiana driver???s license at time of appointment and maintain throughout employment for this classification. Apply online www.spherion.com. Once application is submitted call our office at 318-445-9000.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is currently recruiting for Meter Readers for our client that is a Municipality. This is a full-time position with a company that has plenty of room for advancement. This is a Monday thru Friday with some occasional weekends.Responsibilities:- Accurately read and record meter readings for residential and commercial customers using (handheld) computerized meter reading system.- Inspects meters and connections for defect, damage and unauthorized connections.- Reports irregularities to Customer Account Representative or Customer Service Supervisor.- Report meter locations that are hazardous or difficult to read or maintain (e.g., dangerous meter locations,vicious or dangerous animals, abnormal utilities ??? especially natural gas consumption patterns, gas odors, exposed electrical wiring, open or broken water or gas meter boxes, etc.) to Supervisor so that condition can be remedied.- Establish and maintain effective working relationships with supervisor, co-workers, building occupantsand the public.- Communicate and interact with customers effectively.- Responds to customer inquiries and complaints and refers, when necessary, to other appropriate staff.- Walking assigned routes reading water, gas and electric meters outside of residential,commercial, industrial and public properties.- Demonstrates the ability to adapt to change in procedures and workload and able to maintain composurewhen confronted with stressful situations.Working hours: 6:30 AM - 2:30 PMSkills:- Knowledge of: geography, streets and business locations for the City of Alexandria, and surrounding areas. - Good communication skills and the ability to exercise good judgment in interactions with customers; work effectively with all levels of internal management and staff, as well as outside clients and vendors.- Ability to: accurately read and record numbers from various types of meter dials, operate a special-purpose computer terminal, learn and memorize a number of codes, and perform basic mathematical calculations.Education:High SchoolExperience:1-4 yearsQualifications:- High School diploma or GED; six (6) months of experience in meter reading or working in adverse environmental conditions such as rain, extreme temperatures, etc. is preferred; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.- Must possess a valid driver???s license. - Will be required to obtain a valid State of Louisiana driver???s license at time of appointment and maintain throughout employment for this classification. Apply online www.spherion.com. Once application is submitted call our office at 318-445-9000.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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