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      • Madison, Wisconsin
      • Temp to Perm
      • $16.00 - $18.00 per hour
      • 8:00 AM - 5:00 PM
      Join a team dedicated to helping make the correct health care decisions. Spherion's west side Madison client is actively recruiting for temp to hire Call Center Representatives This client offers an open and well-lit call center with social distancing guidelines in place.The Call Center Representatives work in a call center taking calls from a queue. These are intercepted calls from people seeking a doctor. You will be gathering demographic information from the callers and pass them along to the correct office. We are looking for English-speaking, as well as English/Spanish bilingual candidates to fill various 1st and 2nd shift opportunities!Responsibilities:- Collects demographic information and maintains consistent metrics while providing a positive interaction with the customer- Ensures phone calls are answered promptly and meets all service level agreements- Completes warm transfer of patients to appropriate doctor's office while supplying demographic information- Documents all contacts for tracking and reporting purposes and resolution of contacts- Confirms customer contact information and updates company records when customer's information has changed- Maintain call center/performance metricsWorking hours: 8:00 AM - 5:00 PMSkills:-Adherence: ability to take calls when you are supposed to be taking calls-Quality: professional speaking tone, polite manners, etc-Demo: ability to ask for demographic information from callers-Transfer Rate: the ability transfer caller to designation office while providing demographics-After Call Work: ability to multitask and keeping this time short to document the call and be ready to take another call in cueEducation:High SchoolExperience:0-1 yearsQualifications:-Previous experience working in a fast paced customer focused setting -1 year of call center or office experience -Ability to work within a fast paced environment-Can type at least 30 wpm: testing required Apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Join a team dedicated to helping make the correct health care decisions. Spherion's west side Madison client is actively recruiting for temp to hire Call Center Representatives This client offers an open and well-lit call center with social distancing guidelines in place.The Call Center Representatives work in a call center taking calls from a queue. These are intercepted calls from people seeking a doctor. You will be gathering demographic information from the callers and pass them along to the correct office. We are looking for English-speaking, as well as English/Spanish bilingual candidates to fill various 1st and 2nd shift opportunities!Responsibilities:- Collects demographic information and maintains consistent metrics while providing a positive interaction with the customer- Ensures phone calls are answered promptly and meets all service level agreements- Completes warm transfer of patients to appropriate doctor's office while supplying demographic information- Documents all contacts for tracking and reporting purposes and resolution of contacts- Confirms customer contact information and updates company records when customer's information has changed- Maintain call center/performance metricsWorking hours: 8:00 AM - 5:00 PMSkills:-Adherence: ability to take calls when you are supposed to be taking calls-Quality: professional speaking tone, polite manners, etc-Demo: ability to ask for demographic information from callers-Transfer Rate: the ability transfer caller to designation office while providing demographics-After Call Work: ability to multitask and keeping this time short to document the call and be ready to take another call in cueEducation:High SchoolExperience:0-1 yearsQualifications:-Previous experience working in a fast paced customer focused setting -1 year of call center or office experience -Ability to work within a fast paced environment-Can type at least 30 wpm: testing required Apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Bryan, Texas
      • Temp to Perm
      • $12.00 - $15.00 per hour
      • Various Shifts Available
      Looking for individuals with excellent communication skills and exhibit high professionalism for a Call Center in the local area.Responsibilities:- Inbound and outbound calling- Data collection and documentation- Provided excellent customer service- Troubleshoot and resolve any issues that ariseWorking hours: Various Shifts AvailableSkills:- Interpersonal communication skills- Highly organized and self-motivated- Proficient with Microsoft Office and/or Google systemsEducation:High SchoolExperience:0-1 yearsQualifications:Previous call center experience preferredHigh school diploma Apply nowSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Looking for individuals with excellent communication skills and exhibit high professionalism for a Call Center in the local area.Responsibilities:- Inbound and outbound calling- Data collection and documentation- Provided excellent customer service- Troubleshoot and resolve any issues that ariseWorking hours: Various Shifts AvailableSkills:- Interpersonal communication skills- Highly organized and self-motivated- Proficient with Microsoft Office and/or Google systemsEducation:High SchoolExperience:0-1 yearsQualifications:Previous call center experience preferredHigh school diploma Apply nowSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Wilkes Barre, Pennsylvania
      • Temp to Perm
      • $14.00 - $18.00 per hour
      • Various Shifts Available
      Spherion is hiring entry-level CSRs in Luzerne county and surrounding counties. While customer service experience is preferred, it is not required. Entry level candidates are encouraged to apply!Responsibilities:-Interact directly with customers via telephone, email, online chat or in person-Collect and enters orders for new or additional products or services-Field customer questions and complaints -Maintain customer accounts and recordsWorking hours: Various Shifts AvailableSkills:-Excellent communication and listening skills-Able to work in a fast paced environment-Detail oriented and organizedEducation:High SchoolExperience:0-1 yearsQualifications:-At least 1 year customer service experience-Proficient on computers and technology-Type 50+ WPM Once you complete this application, text "CSR" to (570-283-0433) for next steps. We can?t wait for you to join our team!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is hiring entry-level CSRs in Luzerne county and surrounding counties. While customer service experience is preferred, it is not required. Entry level candidates are encouraged to apply!Responsibilities:-Interact directly with customers via telephone, email, online chat or in person-Collect and enters orders for new or additional products or services-Field customer questions and complaints -Maintain customer accounts and recordsWorking hours: Various Shifts AvailableSkills:-Excellent communication and listening skills-Able to work in a fast paced environment-Detail oriented and organizedEducation:High SchoolExperience:0-1 yearsQualifications:-At least 1 year customer service experience-Proficient on computers and technology-Type 50+ WPM Once you complete this application, text "CSR" to (570-283-0433) for next steps. We can?t wait for you to join our team!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Livonia, Michigan
      • Temp to Perm
      • $14.62 per hour
      • 8:00 AM - 5:00 PM
      We have an exciting opportunity. We have partnered with child support and they are looking for eager, hardworking individuals with 1 year of prior customer service experience.Responsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines.- Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures.- Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:- Good phone etiquette- exceptional customer service- time management - ability to work in officeEducation:High SchoolExperience:1-4 yearsQualifications:Must haves- High school diploma or GED- Reliable transportation- Must be able to work in office (not optional)- Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience- Up to date resume- Must be able type a minimum of 25 wpm APPLY NOW Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We have an exciting opportunity. We have partnered with child support and they are looking for eager, hardworking individuals with 1 year of prior customer service experience.Responsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines.- Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures.- Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:- Good phone etiquette- exceptional customer service- time management - ability to work in officeEducation:High SchoolExperience:1-4 yearsQualifications:Must haves- High school diploma or GED- Reliable transportation- Must be able to work in office (not optional)- Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience- Up to date resume- Must be able type a minimum of 25 wpm APPLY NOW Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Lafayette, Louisiana
      • Temporary
      • $15.00 per hour
      • 8:00 AM - 5:00 PM
      OPPORTUNITY! Spherion is seeking full-time, temporary Call Center Representatives for a minimum 6 week project in the Lafayette area. Hours: Monday/Wednesday: 8:30A-5:00P; Tuesday/Thursday: 10A-7P; Friday: 8:30-4Pay Rate - $15.00/hrResponsibilities:Outbound Calling: Initiate calls to individuals to relay specific information.Working hours: 8:00 AM - 5:00 PMSkills:Excellent communication skills both verbal and writtenPleasant, friendly and positive phone voiceActive listening skillsAttention to detailRetain informationEducation:High SchoolExperience:0-1 yearsQualifications:High School Diploma or GED equivalent Apply online: www.spherion.com/apply with your current resume to be considered for the position.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      OPPORTUNITY! Spherion is seeking full-time, temporary Call Center Representatives for a minimum 6 week project in the Lafayette area. Hours: Monday/Wednesday: 8:30A-5:00P; Tuesday/Thursday: 10A-7P; Friday: 8:30-4Pay Rate - $15.00/hrResponsibilities:Outbound Calling: Initiate calls to individuals to relay specific information.Working hours: 8:00 AM - 5:00 PMSkills:Excellent communication skills both verbal and writtenPleasant, friendly and positive phone voiceActive listening skillsAttention to detailRetain informationEducation:High SchoolExperience:0-1 yearsQualifications:High School Diploma or GED equivalent Apply online: www.spherion.com/apply with your current resume to be considered for the position.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Birmingham, Alabama
      • Temp to Perm
      • $18.14 per hour
      • 9:00 AM - 6:00 PM
      Spherion is recruiting for a Bilingual Call Center Representative for a long-term temporary, possible temp-to-hire opportunity, in downtown Birmingham.Responsibilities:Provide detailed information and/or instructions to requesting parties concerning board services and billing information, i.e. deposits requirements, rates meter reading, disconnect dates, and delinquent account data.Initiate work ordersAnswering incoming calls in reference to customer servicesAssist with walk-in customers promptly and provides a broad variety of information to customers regarding service or billingProvides customer with information and explanations regarding their billsTake applications for new service Enter customer ???s data into customer service, discontinue customer service, or update of customer records.Working hours: 9:00 AM - 6:00 PMSkills:Communicates clearly in English & Spanish Computer Savy (SAP a plus)Typing & Data EntryPeople PersonEducation:High SchoolExperience:1-4 yearsQualifications:Bilingual in English & SpanishCall Center experience SAP a plus! Apply online or email an updated resume to birminghamoffice@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is recruiting for a Bilingual Call Center Representative for a long-term temporary, possible temp-to-hire opportunity, in downtown Birmingham.Responsibilities:Provide detailed information and/or instructions to requesting parties concerning board services and billing information, i.e. deposits requirements, rates meter reading, disconnect dates, and delinquent account data.Initiate work ordersAnswering incoming calls in reference to customer servicesAssist with walk-in customers promptly and provides a broad variety of information to customers regarding service or billingProvides customer with information and explanations regarding their billsTake applications for new service Enter customer ???s data into customer service, discontinue customer service, or update of customer records.Working hours: 9:00 AM - 6:00 PMSkills:Communicates clearly in English & Spanish Computer Savy (SAP a plus)Typing & Data EntryPeople PersonEducation:High SchoolExperience:1-4 yearsQualifications:Bilingual in English & SpanishCall Center experience SAP a plus! Apply online or email an updated resume to birminghamoffice@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Columbus, Georgia
      • Temp to Perm
      • $15.50 - $16.00 per hour
      • 8:00 AM - 11:00 PM
      Spherion Staffing is currently seeking dynamic, energetic Call Center Representatives to join a reputable insurance company. This is a temporary opportunity with potential for permanent hire after 6 months. This position will begin in a remote model but may transition into on-site in Midland, GA.Responsibilities:Responsible for completing training program.Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzes problems and provides information/solutionsOperates a PC/image station to obtain and extract information; documents information, activities and changes in the databaseThoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information.Working hours: 8:00 AM - 11:00 PMSkills:Impeccable Customer Service SkillsTelephone EtiquetteAttention to DetailConflict Resolution40 WPMEducation:High SchoolExperience:1-4 yearsQualifications:Must have a minimum of 2 years consecutive experience within the same employer HS Diploma or equivalentMust pass the appropriate pre-employment assessmentMust pass background and drug screenOpen evening availability is a PLUS! All interested candidates are encouraged to apply at www.Spherion.com.PLEASE NO PHONE CALLS. Applications will be processed in the order in which they were received.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is currently seeking dynamic, energetic Call Center Representatives to join a reputable insurance company. This is a temporary opportunity with potential for permanent hire after 6 months. This position will begin in a remote model but may transition into on-site in Midland, GA.Responsibilities:Responsible for completing training program.Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzes problems and provides information/solutionsOperates a PC/image station to obtain and extract information; documents information, activities and changes in the databaseThoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information.Working hours: 8:00 AM - 11:00 PMSkills:Impeccable Customer Service SkillsTelephone EtiquetteAttention to DetailConflict Resolution40 WPMEducation:High SchoolExperience:1-4 yearsQualifications:Must have a minimum of 2 years consecutive experience within the same employer HS Diploma or equivalentMust pass the appropriate pre-employment assessmentMust pass background and drug screenOpen evening availability is a PLUS! All interested candidates are encouraged to apply at www.Spherion.com.PLEASE NO PHONE CALLS. Applications will be processed in the order in which they were received.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Miami, Florida
      • Temp to Perm
      • $15.00 per hour
      • Various Shifts Available
      One of the largest healthcare technology companies in the U.S. is seeking Patient Service Representatives to assistpatients with questions, inquiries, and scheduling of medical appointments and procedures.Customer Service experience is required, and Medical Office or Medical Scheduling knowledge is preferredWork from home - Speed test required.Responsibilities:Obtains current patient information from established and new patients.Accurately enters/updates patient information in scheduling system.Identifies payer source, and verifies insurance eligibility.Assists patients with completion of paperwork when necessary.Creates new account if patient not in the system.Schedules and re-schedules appointments as needed.Working hours: Various Shifts AvailableSkills:Shift: Monday - 8 hour shift between 8am and 6pm, the three 4 hour days or four 3 hour daysSkills:Ability to type 30+ WPMAbility to navigate multiple various computer systemsAbility to work and be productive at home with little supervisionAbility to use Microsoft Office applications such as Word, Excel and OutlookEducation:High SchoolExperience:0-1 yearsQualifications:Completed High School Diploma, or equivalent, is requiredExcellent Communication SkillsBilingual is a plusMedical office or medical scheduling knowledge IF YOU ARE INTERESTED IN THIS POSITION PLEASE TEXT "CHANGE" TO 786-548-1775 OR SEND YOUR RESUME TO adrianapereira@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      One of the largest healthcare technology companies in the U.S. is seeking Patient Service Representatives to assistpatients with questions, inquiries, and scheduling of medical appointments and procedures.Customer Service experience is required, and Medical Office or Medical Scheduling knowledge is preferredWork from home - Speed test required.Responsibilities:Obtains current patient information from established and new patients.Accurately enters/updates patient information in scheduling system.Identifies payer source, and verifies insurance eligibility.Assists patients with completion of paperwork when necessary.Creates new account if patient not in the system.Schedules and re-schedules appointments as needed.Working hours: Various Shifts AvailableSkills:Shift: Monday - 8 hour shift between 8am and 6pm, the three 4 hour days or four 3 hour daysSkills:Ability to type 30+ WPMAbility to navigate multiple various computer systemsAbility to work and be productive at home with little supervisionAbility to use Microsoft Office applications such as Word, Excel and OutlookEducation:High SchoolExperience:0-1 yearsQualifications:Completed High School Diploma, or equivalent, is requiredExcellent Communication SkillsBilingual is a plusMedical office or medical scheduling knowledge IF YOU ARE INTERESTED IN THIS POSITION PLEASE TEXT "CHANGE" TO 786-548-1775 OR SEND YOUR RESUME TO adrianapereira@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Salt Lake City, Utah
      • Permanent
      • $14.00 per hour
      • 7:00 AM - 7:00 PM
      ***This job is REMOTE and We are HIRING IMMEDIATELY!***Ready to jump on board with the industry leader in the provision of wellness services to the military and Veteran communities?We have an outstanding opportunity for a Customer Service Representative to join our team.This is a Direct Hire, Full-time position in Salt Lake City with an AMAZING FREE BENEFITS PACKAGE---FREE BENEFITS INCLUDE:* Health and Dental Insurance (fully paid)* Generous vacation and holiday leave* 401(k)* Group Life insurance* Short-term and Long-term DisabilityYOU MUST LIVE IN UTAH FOR THIS POSITION.The Customer Service Representative provides front-line operational support for the Contact Center. In this role, you will respond to questions, issues and complaints pertaining to Veterans' services and concerns. Phone calls are from a wide variety of individuals including veterans, their family members and/or representatives, VA Employees, etc. You will direct callers to the right resources and guide through the right process based on their needs.Responsibilities:- Understand and explain Department of Veterans Affairs (VA) services or procedures- Ask clarifying questions to identify complex or vague requests for VA services and information- Accurately record details of calls and other service requests in an expected time frame- Select appropriate VA services to meet the specific needs of customers- Establish and maintain effective communication and working relationships with VA employees, outside agencies and the public- Utilize a multi-screen computer system including a Customer Relationship Management (CRM) application- Maintain confidentiality and privacy of callers- Organize and prioritize multiple tasks.Working hours: 7:00 AM - 7:00 PMSkills:- Computer literate, Typing 25+ wpm- Detail oriented with excellent organizational and time-management skills- Excellent verbal, interpersonal and written communication skills- Familiarity with the military and veteran community programs a plus- U.S. Military Veteran or Veteran family members receive additional consideration- Knowledge of VA benefits and entitlements as well as Veteran issues and concerns is a plusEducation:High SchoolExperience:0-1 yearsQualifications:- At least 6 months to 1 year work in a Call Center Environment- Ability to work under pressure including calm and effective dealing with escalating or difficult calls- Capability to "think on your feet" to offer additional solutions to problems- Ability to pass a federal NACI background check- Proof of eligibility to work in the United States- You MUST have a reliable High Speed Internet connection at home (No WiFi) --- Equipment will be provided. APPLY HERE ASAP!-- OR --Text "VETERAN" to 801-519-5093 and a Recruiter will get back to you.RESUME is required --- Have it ready!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      ***This job is REMOTE and We are HIRING IMMEDIATELY!***Ready to jump on board with the industry leader in the provision of wellness services to the military and Veteran communities?We have an outstanding opportunity for a Customer Service Representative to join our team.This is a Direct Hire, Full-time position in Salt Lake City with an AMAZING FREE BENEFITS PACKAGE---FREE BENEFITS INCLUDE:* Health and Dental Insurance (fully paid)* Generous vacation and holiday leave* 401(k)* Group Life insurance* Short-term and Long-term DisabilityYOU MUST LIVE IN UTAH FOR THIS POSITION.The Customer Service Representative provides front-line operational support for the Contact Center. In this role, you will respond to questions, issues and complaints pertaining to Veterans' services and concerns. Phone calls are from a wide variety of individuals including veterans, their family members and/or representatives, VA Employees, etc. You will direct callers to the right resources and guide through the right process based on their needs.Responsibilities:- Understand and explain Department of Veterans Affairs (VA) services or procedures- Ask clarifying questions to identify complex or vague requests for VA services and information- Accurately record details of calls and other service requests in an expected time frame- Select appropriate VA services to meet the specific needs of customers- Establish and maintain effective communication and working relationships with VA employees, outside agencies and the public- Utilize a multi-screen computer system including a Customer Relationship Management (CRM) application- Maintain confidentiality and privacy of callers- Organize and prioritize multiple tasks.Working hours: 7:00 AM - 7:00 PMSkills:- Computer literate, Typing 25+ wpm- Detail oriented with excellent organizational and time-management skills- Excellent verbal, interpersonal and written communication skills- Familiarity with the military and veteran community programs a plus- U.S. Military Veteran or Veteran family members receive additional consideration- Knowledge of VA benefits and entitlements as well as Veteran issues and concerns is a plusEducation:High SchoolExperience:0-1 yearsQualifications:- At least 6 months to 1 year work in a Call Center Environment- Ability to work under pressure including calm and effective dealing with escalating or difficult calls- Capability to "think on your feet" to offer additional solutions to problems- Ability to pass a federal NACI background check- Proof of eligibility to work in the United States- You MUST have a reliable High Speed Internet connection at home (No WiFi) --- Equipment will be provided. APPLY HERE ASAP!-- OR --Text "VETERAN" to 801-519-5093 and a Recruiter will get back to you.RESUME is required --- Have it ready!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fultondale, Alabama
      • Temp to Perm
      • $14.00 per hour
      • 7:00 AM - 4:00 PM
      High volume inbound Call Center in need of an experienced Call Center representative.Responsibilities:Answer and document all incoming calls. Greet and assist walk-in customers.Working hours: 7:00 AM - 4:00 PMSkills:Excellent customer service skills.Education:High SchoolExperience:1-4 yearsQualifications:High school diploma or equivalent.2+ years experience in a call center environment. Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      High volume inbound Call Center in need of an experienced Call Center representative.Responsibilities:Answer and document all incoming calls. Greet and assist walk-in customers.Working hours: 7:00 AM - 4:00 PMSkills:Excellent customer service skills.Education:High SchoolExperience:1-4 yearsQualifications:High school diploma or equivalent.2+ years experience in a call center environment. Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Livonia, Michigan
      • Temp to Perm
      • $14.62 per hour
      • 8:00 AM - 5:00 PM
      We have an exciting opportunity. We have partnered with child support and they are looking for eager, hardworking individuals with 1 year of prior customer service experience.Responsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines.- Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures.- Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:- Good phone etiquette- exceptional customer service- time management - ability to work in officeEducation:High SchoolExperience:1-4 yearsQualifications:Must haves- High school diploma or GED- Reliable transportation- Must be able to work in office (not optional)- Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience- Up to date resume- Must be able type a minimum of 25 wpm APPLY NOW Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We have an exciting opportunity. We have partnered with child support and they are looking for eager, hardworking individuals with 1 year of prior customer service experience.Responsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines.- Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures.- Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:- Good phone etiquette- exceptional customer service- time management - ability to work in officeEducation:High SchoolExperience:1-4 yearsQualifications:Must haves- High school diploma or GED- Reliable transportation- Must be able to work in office (not optional)- Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience- Up to date resume- Must be able type a minimum of 25 wpm APPLY NOW Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Indianapolis, Indiana
      • Temp to Perm
      • $16.50 per hour
      • Various Shifts Available
      We are hiring Call Center Representatives that are currently working from home! Working Remote is temporary.Must be available for any shift between the hours of 8am-10pm.Pay is $16.50/hr.You will be assigned to one of the following shifts:1st Shift: 8:00 AM - 5:00 PM2nd Shift: 10:00 AM - 7:00 PM3rd Shift: 1:00 PM - 10:00 PMStable internet connection required and the ability to work remotely temporarily.Responsibilities:Provide excellent customer service to clients, internal and external business partners, and vendors, both over the phone and in writing, following the Perfect Client Experience model.Minimize risk through consistent and accurate application of Bank, investor, insurer and regulatory guidelines in relation to default processesProvide guidance and direction to assist clients in completing their Mortgage Assistance ApplicationNotify and educate clients of all Investor /Insurer programs available while informing of the decision process.Complete loan research and notations of the servicing file in Mortgage Servicing Platform (MSP) and auxiliary systems.Monitor and perform frequent follow-up with clients to ensure the best execution of the appropriate workout.Track, resolve and ensure appropriate handling of client complaints by properly logging them in the appropriate system, notating a detailed explanation of the issue and resolution, and correctly routing for reporting purposes.Enhance personal and professional growth through completion of mandatory training courses within the given timeframe, as well as voluntary training and education related to job function or areas of interest.Working hours: Various Shifts AvailableSkills:Strong analytical and organizational skills with great attention to detailAbility to grasp concepts quicklyFlexibility to adapt to frequently changing processes and proceduresDemonstrated proficiency in basic computer applications, such as Microsoft Office software productsUnderstanding of Call Center telephony and technologyCustomer focused interpersonal skillsAbility to multitask and prioritize issuesCommunication SkillsEducation:High SchoolExperience:1-4 yearsQualifications:Required:High School Diploma or GED EquivalentPreferred:Previous Mortgage Single Point of Contact ExperienceExperience in mortgage, banking, financial risk, audit or complianceKnowledge of basic collection, mortgage servicing and default servicing concepts If interested, Apply Today! Once you apply, call or text 317-843-2512 to get started ASAP!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are hiring Call Center Representatives that are currently working from home! Working Remote is temporary.Must be available for any shift between the hours of 8am-10pm.Pay is $16.50/hr.You will be assigned to one of the following shifts:1st Shift: 8:00 AM - 5:00 PM2nd Shift: 10:00 AM - 7:00 PM3rd Shift: 1:00 PM - 10:00 PMStable internet connection required and the ability to work remotely temporarily.Responsibilities:Provide excellent customer service to clients, internal and external business partners, and vendors, both over the phone and in writing, following the Perfect Client Experience model.Minimize risk through consistent and accurate application of Bank, investor, insurer and regulatory guidelines in relation to default processesProvide guidance and direction to assist clients in completing their Mortgage Assistance ApplicationNotify and educate clients of all Investor /Insurer programs available while informing of the decision process.Complete loan research and notations of the servicing file in Mortgage Servicing Platform (MSP) and auxiliary systems.Monitor and perform frequent follow-up with clients to ensure the best execution of the appropriate workout.Track, resolve and ensure appropriate handling of client complaints by properly logging them in the appropriate system, notating a detailed explanation of the issue and resolution, and correctly routing for reporting purposes.Enhance personal and professional growth through completion of mandatory training courses within the given timeframe, as well as voluntary training and education related to job function or areas of interest.Working hours: Various Shifts AvailableSkills:Strong analytical and organizational skills with great attention to detailAbility to grasp concepts quicklyFlexibility to adapt to frequently changing processes and proceduresDemonstrated proficiency in basic computer applications, such as Microsoft Office software productsUnderstanding of Call Center telephony and technologyCustomer focused interpersonal skillsAbility to multitask and prioritize issuesCommunication SkillsEducation:High SchoolExperience:1-4 yearsQualifications:Required:High School Diploma or GED EquivalentPreferred:Previous Mortgage Single Point of Contact ExperienceExperience in mortgage, banking, financial risk, audit or complianceKnowledge of basic collection, mortgage servicing and default servicing concepts If interested, Apply Today! Once you apply, call or text 317-843-2512 to get started ASAP!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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