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      • Cape Coral, Florida
      • Temp to Perm
      • $15.50 per hour
      • 12:00 PM - 9:00 PM
      Spherion staffing is hiring Customer Service Rockstars for a pharmaceutical company in Cape Coral Fl. Shift runs from 12:30 PM to 9:00 PM. You would train for 2 weeks on the morning shift. This is a temp to hire opportunity. Once you go permanent you rare eligible for their full benefits package.Responsibilities:- Handle customer inquiries and complaints- Provide information about the products and services- Troubleshoot and resolve product issues and concerns- Document and update customer records based on interactions- Develop and maintain a knowledge base of the evolving products and servicesWorking hours: 12:00 PM - 9:00 PMSkills:- Ability to build rapport with clients- Ability to prioritize and multitask- Positive and professional demeanor- Excellent written and verbal communication skillsEducation:High SchoolExperience:0-1 yearsQualifications:- High School Diploma or equivalent- Previous experience in customer service, sales, or other related fields Apply for immediate consideration! We can interview onsite or virtually. Spherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion staffing is hiring Customer Service Rockstars for a pharmaceutical company in Cape Coral Fl. Shift runs from 12:30 PM to 9:00 PM. You would train for 2 weeks on the morning shift. This is a temp to hire opportunity. Once you go permanent you rare eligible for their full benefits package.Responsibilities:- Handle customer inquiries and complaints- Provide information about the products and services- Troubleshoot and resolve product issues and concerns- Document and update customer records based on interactions- Develop and maintain a knowledge base of the evolving products and servicesWorking hours: 12:00 PM - 9:00 PMSkills:- Ability to build rapport with clients- Ability to prioritize and multitask- Positive and professional demeanor- Excellent written and verbal communication skillsEducation:High SchoolExperience:0-1 yearsQualifications:- High School Diploma or equivalent- Previous experience in customer service, sales, or other related fields Apply for immediate consideration! We can interview onsite or virtually. Spherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fort Myers, Florida
      • Temp to Perm
      • $13.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion staffing in Partnership with Chico's FAS, is seeking high energy customer service reps for PT and FT work! Stay safe at home (this job can be done 100% from home AFTER A 3 WEEK, ONSITE TRAINING CLASS is completed in Fort Myers FL) Only local candidates in Fort Myers will be considered. These positions are temp to hire. This is a great job if you are looking for flexibility in your schedule. You must be available to work weekend shifts. You will have the opportunities to advance quickly and gain additional pay by taking on training for Omni (Chat functions). If you are computer savvy and have great customer service skills this job is for you!!!Next training class start November 1st.Responsibilities:Use customer service and sales skills to optimize the opportunity of each customer contact.Identify and handle customer phone inquiries completely and accurately.Resolve customer complaints and problems to the satisfaction of the customer.Educate the customer about the products and services.Complete and maintain accurate customer data including documentation of discussions, issues, customer requests or other relevant information into Contact Center systems as required.Schedule, assign, or act on any required customer follow-up in accordance with Contact Center guidelines.Maximize opportunities to upsell or cross-sell company products and services.Suggest Contact Center process improvements and participate in Contact Center initiatives for increased effectiveness.Conduct outbound calls for customer surveys, marketing and notification purposes.Use technology tools as directed and within established guidelines.Maintain confidentiality of all company and customer data/information.Participate in individual and team trainings and meetings to ensure knowledge is up to date.Alert management of issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem.Able to work independently, adhere to work schedule and manage regular duties with minimal supervision.Able to work at your home base campus (Winder or Fort Myers) when scheduled in advance (e.g., meetings with Supervisor, team meetings, training, etc.) or in unable to work remotely for any reason.Other miscellaneous duties assigned.Working hours: 8:00 AM - 5:00 PMSkills:Technical - Microsoft SuiteDecision QualityInterpersonal SavvyCustomer ServiceEducation:High SchoolExperience:0-1 yearsQualifications:Years of sales/customer service experienceOutstanding interpersonal and relationship building skillsExcellent verbal and written communicationExcellent detail orientation, with the ability to learn and follow policies and procedures correctlyComputer proficiency in Microsoft Office productsAbility to organize and communicate information clearly Apply on line www.spherionjobcentral.comEmail your Resume by replying to this postCall our office at 239-939-9999 for more informationSpherion_GTWB_FTMYERSSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion staffing in Partnership with Chico's FAS, is seeking high energy customer service reps for PT and FT work! Stay safe at home (this job can be done 100% from home AFTER A 3 WEEK, ONSITE TRAINING CLASS is completed in Fort Myers FL) Only local candidates in Fort Myers will be considered. These positions are temp to hire. This is a great job if you are looking for flexibility in your schedule. You must be available to work weekend shifts. You will have the opportunities to advance quickly and gain additional pay by taking on training for Omni (Chat functions). If you are computer savvy and have great customer service skills this job is for you!!!Next training class start November 1st.Responsibilities:Use customer service and sales skills to optimize the opportunity of each customer contact.Identify and handle customer phone inquiries completely and accurately.Resolve customer complaints and problems to the satisfaction of the customer.Educate the customer about the products and services.Complete and maintain accurate customer data including documentation of discussions, issues, customer requests or other relevant information into Contact Center systems as required.Schedule, assign, or act on any required customer follow-up in accordance with Contact Center guidelines.Maximize opportunities to upsell or cross-sell company products and services.Suggest Contact Center process improvements and participate in Contact Center initiatives for increased effectiveness.Conduct outbound calls for customer surveys, marketing and notification purposes.Use technology tools as directed and within established guidelines.Maintain confidentiality of all company and customer data/information.Participate in individual and team trainings and meetings to ensure knowledge is up to date.Alert management of issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem.Able to work independently, adhere to work schedule and manage regular duties with minimal supervision.Able to work at your home base campus (Winder or Fort Myers) when scheduled in advance (e.g., meetings with Supervisor, team meetings, training, etc.) or in unable to work remotely for any reason.Other miscellaneous duties assigned.Working hours: 8:00 AM - 5:00 PMSkills:Technical - Microsoft SuiteDecision QualityInterpersonal SavvyCustomer ServiceEducation:High SchoolExperience:0-1 yearsQualifications:Years of sales/customer service experienceOutstanding interpersonal and relationship building skillsExcellent verbal and written communicationExcellent detail orientation, with the ability to learn and follow policies and procedures correctlyComputer proficiency in Microsoft Office productsAbility to organize and communicate information clearly Apply on line www.spherionjobcentral.comEmail your Resume by replying to this postCall our office at 239-939-9999 for more informationSpherion_GTWB_FTMYERSSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fort Myers, Florida
      • Permanent
      • $50,000 - $60,000 per year
      • 2:00 PM - 11:00 PM
      Spherion has partnered with a fast paced organization seeking an experienced Supervisor to lead their call center team on 2nd shift. This position is responsible for the overall supervision of Contact Center email/chat/phone associates. It will maintain the effectiveness and efficiency of Contact Center email/chat/phone team to deliver a high level of customer satisfaction and profitability to the organization. Support the training and development initiatives to ensure motivated staff and a positive and productive work environment. Supports and reinforces company policies, procedures, and values. This position will include: Plans and aligns, Manages complexity, Culture, Organizational savvy, Courage. This is an excellent direct hire opportunity for a motivational leader!Responsibilities:- Supervise a team of email/chat/phone Customer Consultants and Sr. Specialists.- Monitor agent performance to ensure quality and productivity standards.- Provide coaching and on-the-job training to improve performance.- Implement and execute departmental programs and play a key role in staffing decisions.- Identify and address individual and group training needs.- Provide guidance to team members when responding to changing business conditions.- Prepare and perform, in partnership with Contact Center management, associate performance appraisals.- Proactively solve problems and provide timely resolution to ensure minimal impact to customer and associate satisfaction. Identify the most appropriate course of action for problem resolution and effectively communicate plans to those impacted.- Promote a supportive environment in which associates are encouraged to solve problems and address customer issues.- Handle escalated customer issues.- Communicate personal and team customer service and sales goals.- Identify critical Contact Center issues and report them to the Customer Service/Sales Manager.- Value individuality and the diverse talents of the team. Lead the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best.- Other miscellaneous duties as assigned.Working hours: 2:00 PM - 11:00 PMSkills:- Proven success at leading, supervising, and motivating others- Excellent verbal and written communication skills- Strong interpersonal and relationship building skills- Strong computer proficiency in Microsoft Office products- Technical Skill - Operating Systems- Technical Skill - Microsoft Suite- Technical Skill - Process Management- Technical Skill - Project Management- Technical Skill - Reporting and AnalyticsEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or GED - Some college preferred or equivalent combination of education and businessexperience- 3-5 years supervising staff - Supervisory experience in a Contact Center environment- 1-3 years retail customer service experience in apparel Please apply with a current resume for immediate consideration!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion has partnered with a fast paced organization seeking an experienced Supervisor to lead their call center team on 2nd shift. This position is responsible for the overall supervision of Contact Center email/chat/phone associates. It will maintain the effectiveness and efficiency of Contact Center email/chat/phone team to deliver a high level of customer satisfaction and profitability to the organization. Support the training and development initiatives to ensure motivated staff and a positive and productive work environment. Supports and reinforces company policies, procedures, and values. This position will include: Plans and aligns, Manages complexity, Culture, Organizational savvy, Courage. This is an excellent direct hire opportunity for a motivational leader!Responsibilities:- Supervise a team of email/chat/phone Customer Consultants and Sr. Specialists.- Monitor agent performance to ensure quality and productivity standards.- Provide coaching and on-the-job training to improve performance.- Implement and execute departmental programs and play a key role in staffing decisions.- Identify and address individual and group training needs.- Provide guidance to team members when responding to changing business conditions.- Prepare and perform, in partnership with Contact Center management, associate performance appraisals.- Proactively solve problems and provide timely resolution to ensure minimal impact to customer and associate satisfaction. Identify the most appropriate course of action for problem resolution and effectively communicate plans to those impacted.- Promote a supportive environment in which associates are encouraged to solve problems and address customer issues.- Handle escalated customer issues.- Communicate personal and team customer service and sales goals.- Identify critical Contact Center issues and report them to the Customer Service/Sales Manager.- Value individuality and the diverse talents of the team. Lead the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best.- Other miscellaneous duties as assigned.Working hours: 2:00 PM - 11:00 PMSkills:- Proven success at leading, supervising, and motivating others- Excellent verbal and written communication skills- Strong interpersonal and relationship building skills- Strong computer proficiency in Microsoft Office products- Technical Skill - Operating Systems- Technical Skill - Microsoft Suite- Technical Skill - Process Management- Technical Skill - Project Management- Technical Skill - Reporting and AnalyticsEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or GED - Some college preferred or equivalent combination of education and businessexperience- 3-5 years supervising staff - Supervisory experience in a Contact Center environment- 1-3 years retail customer service experience in apparel Please apply with a current resume for immediate consideration!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fort Myers, Florida
      • Temp to Perm
      • $11.00 per hour
      • 7:30 AM - 4:30 PM
      Spherion is seeking a customer service rep with cash handling experience for Lee County Utilities. This is a temp to hire position to work with the county and if hired on you would receive county benefits and many paid days off. Pay also goes up once you become a permanent employee.Responsibilities:Helping with customer set upTaking paymentsExplaining customer account informationWorking hours: 7:30 AM - 4:30 PMSkills:Customer service skills Cash handlingEducation:High SchoolExperience:0-1 yearsQualifications:You must be ok dealing with a high volume of customers and standing all day Call to get started or join us for open house Tuesday/Wednesday/ Thursday 9am until noon. Spherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is seeking a customer service rep with cash handling experience for Lee County Utilities. This is a temp to hire position to work with the county and if hired on you would receive county benefits and many paid days off. Pay also goes up once you become a permanent employee.Responsibilities:Helping with customer set upTaking paymentsExplaining customer account informationWorking hours: 7:30 AM - 4:30 PMSkills:Customer service skills Cash handlingEducation:High SchoolExperience:0-1 yearsQualifications:You must be ok dealing with a high volume of customers and standing all day Call to get started or join us for open house Tuesday/Wednesday/ Thursday 9am until noon. Spherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fort Myers, Florida
      • Permanent
      • $38,000 per year
      • 8:00 AM - 5:00 PM
      Spherion has partnered with a rapidly growing fast paced logistics provider seeking an aspiring sales professional with a strong drive to succeed. Outbound Sales Account Managers will be provided with the knowledge, skills, and abilities necessary to perform successfully and grow professionally. With guided training and mentoring, you will learn all facets of the transportation and logistics industry and develop a strong set of skills to surpass competition. With newly gained knowledge and confidence, you will implement the company's business methodologies in pursuing clients and successfully managing the transit of customer goods. The succession of personal account responsibilities and building clientele will allow for the opportunity of growth within the company. This is an immediate direct hire opportunity for someone that is jump starting their career and seeking a "google" atmosphere!Responsibilities:-Build a portfolio of clients by actively researching and seeking out prospects - Act as the liaison between clients, carriers, shippers, and receivers -Develop long-term relationships with clients by providing them with excellent customer service -Negotiate rates with clients and carriers -Freight management; ensuring that customer goods are picked up and delivered on time, to the client?s satisfaction -Locate carriers for negotiated loads -Communicate daily with customers, carriers, and team members-Proactively identify and solve problemsWorking hours: 8:00 AM - 5:00 PMSkills:-Strong written and verbal communication skills. Ability to multi-task and prioritize. Must be detail oriented with excellent time management skills -Must embody a strong work ethic and desire to learn new sales techniques and strategies in a fast-paced environmentEducation:High SchoolExperience:1-4 yearsQualifications:-1 yr outbound calling experience-Bachelor's degree in Sales Management, Supply Chain and Logistics, Marketing or other related field of Business is strongly preferred Interested candidates please apply with a current resume to Stacy Madden for immediate consideration!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion has partnered with a rapidly growing fast paced logistics provider seeking an aspiring sales professional with a strong drive to succeed. Outbound Sales Account Managers will be provided with the knowledge, skills, and abilities necessary to perform successfully and grow professionally. With guided training and mentoring, you will learn all facets of the transportation and logistics industry and develop a strong set of skills to surpass competition. With newly gained knowledge and confidence, you will implement the company's business methodologies in pursuing clients and successfully managing the transit of customer goods. The succession of personal account responsibilities and building clientele will allow for the opportunity of growth within the company. This is an immediate direct hire opportunity for someone that is jump starting their career and seeking a "google" atmosphere!Responsibilities:-Build a portfolio of clients by actively researching and seeking out prospects - Act as the liaison between clients, carriers, shippers, and receivers -Develop long-term relationships with clients by providing them with excellent customer service -Negotiate rates with clients and carriers -Freight management; ensuring that customer goods are picked up and delivered on time, to the client?s satisfaction -Locate carriers for negotiated loads -Communicate daily with customers, carriers, and team members-Proactively identify and solve problemsWorking hours: 8:00 AM - 5:00 PMSkills:-Strong written and verbal communication skills. Ability to multi-task and prioritize. Must be detail oriented with excellent time management skills -Must embody a strong work ethic and desire to learn new sales techniques and strategies in a fast-paced environmentEducation:High SchoolExperience:1-4 yearsQualifications:-1 yr outbound calling experience-Bachelor's degree in Sales Management, Supply Chain and Logistics, Marketing or other related field of Business is strongly preferred Interested candidates please apply with a current resume to Stacy Madden for immediate consideration!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Bonita Springs, Florida
      • Temporary
      • $15.00 per hour
      • 8:00 AM - 4:00 PM
      Support the General Manager and Owners by performing administrative functions for the Barefoot BeachClub organization. This person will update and maintain all sources of communication within theAssociation and assist in the upkeep, maintenance of association owned computer hardware and software.The person must have excellent written and oral communication and time management skills. They must beable to administer a website and be able to quickly learn new computer programs. They will be expected towork in a professional manner with the Staff, Board of Directors, Residents, and Vendors.Responsibilities:-Provide administrative support to the management team.-Update and maintain owner information in Website.-Organize and maintain files.-Answer and direct phone calls. Respond to inquiries from owners, vendors, contractors, and othersin a timely manner.-Maintain confidentiality in all owners, staff, and board matters.-Must be proficient in in written communication for letters, memos, and customer interaction.-Always maintains professional appearance and demeanor.-Ability to meet US Employment eligibility requirements.-Responsible for making keys fobs and assigning parking decals.-Maintain Insurance/Vendor binder.-Assist General Manager in Unit Alteration Request Files.-Must be flexible to work weekends in season.Working hours: 8:00 AM - 4:00 PMSkills:-Must be computer proficient with expertise in Word, Excel, Internet Applications, etc.-Must have excellent interpersonal/communication and customer service skills, approachable,cheerful, helpful, etc.-Ability to solve practical problems and deal with difficult customers.-Strong work ethic and self-motivation.-Ability to organize and manage multiple priorities.Education:High SchoolExperience:1-4 yearsQualifications:Education:- College education or similar institutional training preferred.- Previous experience in a Community Association preferred.- 3-5 years of administrative experience in the field or in a related area. Spherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Support the General Manager and Owners by performing administrative functions for the Barefoot BeachClub organization. This person will update and maintain all sources of communication within theAssociation and assist in the upkeep, maintenance of association owned computer hardware and software.The person must have excellent written and oral communication and time management skills. They must beable to administer a website and be able to quickly learn new computer programs. They will be expected towork in a professional manner with the Staff, Board of Directors, Residents, and Vendors.Responsibilities:-Provide administrative support to the management team.-Update and maintain owner information in Website.-Organize and maintain files.-Answer and direct phone calls. Respond to inquiries from owners, vendors, contractors, and othersin a timely manner.-Maintain confidentiality in all owners, staff, and board matters.-Must be proficient in in written communication for letters, memos, and customer interaction.-Always maintains professional appearance and demeanor.-Ability to meet US Employment eligibility requirements.-Responsible for making keys fobs and assigning parking decals.-Maintain Insurance/Vendor binder.-Assist General Manager in Unit Alteration Request Files.-Must be flexible to work weekends in season.Working hours: 8:00 AM - 4:00 PMSkills:-Must be computer proficient with expertise in Word, Excel, Internet Applications, etc.-Must have excellent interpersonal/communication and customer service skills, approachable,cheerful, helpful, etc.-Ability to solve practical problems and deal with difficult customers.-Strong work ethic and self-motivation.-Ability to organize and manage multiple priorities.Education:High SchoolExperience:1-4 yearsQualifications:Education:- College education or similar institutional training preferred.- Previous experience in a Community Association preferred.- 3-5 years of administrative experience in the field or in a related area. Spherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Bonita Springs, Florida
      • Temporary
      • $17.60 per hour
      • 5:00 AM - 4:00 PM
      Spherion is looking to fill a Customer Return Inspector and Warranty is a professional who facilitates all returns as warranty related issues forthe Company. This occupation typically works in the automotive sales and service industry. This is a temporary position hours: Monday through Thursday *5:00am- 4:00pmResponsibilities:Facilitating all warranty related issues regarding warranty services, and ensuring timely repairs/replacements for customers; Inspect mechanical parts, including complete assemblies returned from the field.Performs Initial Root Cause Analysis against each return to determine cause of failure. Takes ownership in and maintains company claims database with an emphasis on continually seeking opportunities for improvement.Coordinates warranty claims data with Quality assurance and Engineering supporting statistical analysis of product line failuretrends and identifying areas where corrective action is needed.Communicates received findings reports to the Sales Department, Warranty Manager, and Quality.Negotiate settlements within budget.Completion of Field Return Log for Engineering, Warranty, and Quality.Performs weekly Corrective Action Reporting to the Senior Staff.Performs all general receiving inspection tasks whenever requested.Insures that all claims are processed in a timely manner and within department metrics.Assists with product related customer trouble-shooting.Working hours: 5:00 AM - 4:00 PMSkills:Ability to read, analyze, and interpret policies, documents and regulations in English.Write reports and businesscorrespondence. Ability to effectively present information and respond to questions from managers, directors and customers.Education:AssociateExperience:1-4 yearsQualifications:Solid warranty administration experience with an emphasis on customer service; Excellent written and verbal communication skills;Strong organizational skills with the ability to effectively develop and execute plans to accomplish goals Excellent computer skills(MS Word, PowerPoint, Excel & NAV); a positive and proactive attitude is essential. Associate's degree or Bachelor's degree in atechnical field or equivalent experience Several ways to Apply-*Apply in Person MONDAY- FRIDAY between the hours of 9:30am-1:30pm or call our office to schedule an appointment*4964 Tamiami Trail North, Naples FL 34103*Apply on line www.spherionjobcentral.com*Email your Resume by replying to this post*Call our office at 239-494-3044 for more informationSpherion_gtwb_naplesSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is looking to fill a Customer Return Inspector and Warranty is a professional who facilitates all returns as warranty related issues forthe Company. This occupation typically works in the automotive sales and service industry. This is a temporary position hours: Monday through Thursday *5:00am- 4:00pmResponsibilities:Facilitating all warranty related issues regarding warranty services, and ensuring timely repairs/replacements for customers; Inspect mechanical parts, including complete assemblies returned from the field.Performs Initial Root Cause Analysis against each return to determine cause of failure. Takes ownership in and maintains company claims database with an emphasis on continually seeking opportunities for improvement.Coordinates warranty claims data with Quality assurance and Engineering supporting statistical analysis of product line failuretrends and identifying areas where corrective action is needed.Communicates received findings reports to the Sales Department, Warranty Manager, and Quality.Negotiate settlements within budget.Completion of Field Return Log for Engineering, Warranty, and Quality.Performs weekly Corrective Action Reporting to the Senior Staff.Performs all general receiving inspection tasks whenever requested.Insures that all claims are processed in a timely manner and within department metrics.Assists with product related customer trouble-shooting.Working hours: 5:00 AM - 4:00 PMSkills:Ability to read, analyze, and interpret policies, documents and regulations in English.Write reports and businesscorrespondence. Ability to effectively present information and respond to questions from managers, directors and customers.Education:AssociateExperience:1-4 yearsQualifications:Solid warranty administration experience with an emphasis on customer service; Excellent written and verbal communication skills;Strong organizational skills with the ability to effectively develop and execute plans to accomplish goals Excellent computer skills(MS Word, PowerPoint, Excel & NAV); a positive and proactive attitude is essential. Associate's degree or Bachelor's degree in atechnical field or equivalent experience Several ways to Apply-*Apply in Person MONDAY- FRIDAY between the hours of 9:30am-1:30pm or call our office to schedule an appointment*4964 Tamiami Trail North, Naples FL 34103*Apply on line www.spherionjobcentral.com*Email your Resume by replying to this post*Call our office at 239-494-3044 for more informationSpherion_gtwb_naplesSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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