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    2 jobs found for Customer service in Lakeland, Florida

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      • Lakeland, Florida
      • Permanent
      • $57,000 per year
      • 8:00 AM - 5:00 PM
      Spherion has partnered with a fast paced manufacturer of building products seeking an experienced Inside Sales representative to join their team. This position will support inbound calls and outside sales reps providing quotes and taking incoming orders for corporate products from both businesses and individuals. This is an immediate direct hire opportunity!Responsibilities:- Represents the company in a professional, courteous, and expeditous manner- Handles inbound sales calls, fax and e-mail inquiries from potential and existing customers to sell products and services- Interpret customer needs, quotes prices, delivery terms, and credit terms, and create sales orders from orders received- Overcome business and technical objections of prospective customers- Provides product samples on request to customers- Support and enable new customer and OEM sales growth efforts, such as new part creation and new account setup (Gatekeeping)- Enters new customer name and contact information into computer database- Continually improve in product and market knowledge- Initiates the customer service request when required- Processes cancellation and change orders when required- Monitors status on all open orders. Researches late orders- Maintains inventory for blanket order customers- Contacts vendors and outside sales processing for pricing- Works with outside sales representative to keep account activities and literature up to date- Works closely with the shop supervisors to prioritize work and schedule late or blanket stock order runs- Develop ability to quote items not in internal pricing system- Assures timely quote follow up- Assumes other responsibilities and performs other tasks as determined necessary by the National Sales ManagerWorking hours: 8:00 AM - 5:00 PMSkills:- Core Competencies : Fostering Teamwork; Managing Performance; Building Collaborative Relationships; Customer Orientation; Result Orientation; Personal Credibility- Organizational Competencies: Initiative; Developing Others; Influencing Others - Technical Skills: Microsoft Applications; expertise in Excel and other data management tools as well as PowerPointEducation:High SchoolExperience:1-4 yearsQualifications:- High School diploma, Associate?s or Bachelor?s Degree preferred- 1 year related sales experience Please apply with a current resume for immediate consideration!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion has partnered with a fast paced manufacturer of building products seeking an experienced Inside Sales representative to join their team. This position will support inbound calls and outside sales reps providing quotes and taking incoming orders for corporate products from both businesses and individuals. This is an immediate direct hire opportunity!Responsibilities:- Represents the company in a professional, courteous, and expeditous manner- Handles inbound sales calls, fax and e-mail inquiries from potential and existing customers to sell products and services- Interpret customer needs, quotes prices, delivery terms, and credit terms, and create sales orders from orders received- Overcome business and technical objections of prospective customers- Provides product samples on request to customers- Support and enable new customer and OEM sales growth efforts, such as new part creation and new account setup (Gatekeeping)- Enters new customer name and contact information into computer database- Continually improve in product and market knowledge- Initiates the customer service request when required- Processes cancellation and change orders when required- Monitors status on all open orders. Researches late orders- Maintains inventory for blanket order customers- Contacts vendors and outside sales processing for pricing- Works with outside sales representative to keep account activities and literature up to date- Works closely with the shop supervisors to prioritize work and schedule late or blanket stock order runs- Develop ability to quote items not in internal pricing system- Assures timely quote follow up- Assumes other responsibilities and performs other tasks as determined necessary by the National Sales ManagerWorking hours: 8:00 AM - 5:00 PMSkills:- Core Competencies : Fostering Teamwork; Managing Performance; Building Collaborative Relationships; Customer Orientation; Result Orientation; Personal Credibility- Organizational Competencies: Initiative; Developing Others; Influencing Others - Technical Skills: Microsoft Applications; expertise in Excel and other data management tools as well as PowerPointEducation:High SchoolExperience:1-4 yearsQualifications:- High School diploma, Associate?s or Bachelor?s Degree preferred- 1 year related sales experience Please apply with a current resume for immediate consideration!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Mulberry, Florida
      • Temp to Perm
      • $13.00 per hour
      • 9:00 AM - 8:00 PM (Various Shifts Available)
      Responsible to assist customers and stores in carrying out the credit services process related to delinquent accounts as well as processing accounts for litigation and bankruptcy. Assist in all areas of the Credit Services Department.Working Schedule: Tuesday - Saturday 9am - 6pm or Wed - Saturday 9am - 8pmResponsibilities:-Prepare and mail various letters including but not limited to: bad check, collections, FOI, audits and general response letters.-Prepare account audits and mail, fax or email to appropriate party.-Evaluate, research, and validate requests for customer account adjustments. Make necessary and accurate adjustments to accounts in accordance with company and departmental policies.-Provide superior support to customers, retail stores, dealers and other company departments by providing requested information or workable solutions to customer account, billing, bankruptcy, credit granting and/or litigation matters in a timely and courteous manner.-Receive customer payments, post to customer accounts following established payment acceptance policy. Record payments for bankruptcy accounts.-Process litigation and repossession requests and communicate status to stores.-Provide information to banks and mortgage companies (account verification)-Communicate necessary and accurate information with outside parties such as courts and/or attorneys.-Process bankruptcy dismissals and or discharges.-Review and transfer or flag accounts as needed according to policy and procedure.-Follow all laws and regulations governing credit and collections, as well as corporate policies and procedures developed to reinforce those laws and regulations.-Perform special projects or tasks as assigned by management.Working hours: 9:00 AM - 8:00 PM (Various Shifts Available)Skills:-Ability to communicate effectively with management, courts, outside attorneys, customers and personnel by telephone, or through written communication; assimilate information and make decisions; work under pressure in a detailed, organized manner.-Ability to use and complete the essential functions with the Credit Services systems.-Ability to read, analyze, and interpret general business periodicals, professional journals, procedures or governmental regulations. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages in order to evaluate merchandise value.-Strong analytical skills, problem solving and decision making abilities.Effective time management skills and the ability to multi-task.Education:High SchoolExperience:1-4 yearsQualifications:--High school diploma / GED--Two years of collections, billing, or customer service experience--Strong computer skills to include Microsoft Office (Outlook, Word and Excel)--Bilingual Preferred(not required)**Employer performs computer assessment testing, pre-employment drug screening and national background check.** Please submit resume for review.Spherion_gtwbSpherion_gtwbSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Responsible to assist customers and stores in carrying out the credit services process related to delinquent accounts as well as processing accounts for litigation and bankruptcy. Assist in all areas of the Credit Services Department.Working Schedule: Tuesday - Saturday 9am - 6pm or Wed - Saturday 9am - 8pmResponsibilities:-Prepare and mail various letters including but not limited to: bad check, collections, FOI, audits and general response letters.-Prepare account audits and mail, fax or email to appropriate party.-Evaluate, research, and validate requests for customer account adjustments. Make necessary and accurate adjustments to accounts in accordance with company and departmental policies.-Provide superior support to customers, retail stores, dealers and other company departments by providing requested information or workable solutions to customer account, billing, bankruptcy, credit granting and/or litigation matters in a timely and courteous manner.-Receive customer payments, post to customer accounts following established payment acceptance policy. Record payments for bankruptcy accounts.-Process litigation and repossession requests and communicate status to stores.-Provide information to banks and mortgage companies (account verification)-Communicate necessary and accurate information with outside parties such as courts and/or attorneys.-Process bankruptcy dismissals and or discharges.-Review and transfer or flag accounts as needed according to policy and procedure.-Follow all laws and regulations governing credit and collections, as well as corporate policies and procedures developed to reinforce those laws and regulations.-Perform special projects or tasks as assigned by management.Working hours: 9:00 AM - 8:00 PM (Various Shifts Available)Skills:-Ability to communicate effectively with management, courts, outside attorneys, customers and personnel by telephone, or through written communication; assimilate information and make decisions; work under pressure in a detailed, organized manner.-Ability to use and complete the essential functions with the Credit Services systems.-Ability to read, analyze, and interpret general business periodicals, professional journals, procedures or governmental regulations. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages in order to evaluate merchandise value.-Strong analytical skills, problem solving and decision making abilities.Effective time management skills and the ability to multi-task.Education:High SchoolExperience:1-4 yearsQualifications:--High school diploma / GED--Two years of collections, billing, or customer service experience--Strong computer skills to include Microsoft Office (Outlook, Word and Excel)--Bilingual Preferred(not required)**Employer performs computer assessment testing, pre-employment drug screening and national background check.** Please submit resume for review.Spherion_gtwbSpherion_gtwbSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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