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    4 jobs found for Customer service in Illinois

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      • Decatur, Illinois
      • Temp to Perm
      • $15.00 - $16.00 per hour
      • 8:00 AM - 5:00 PM
      A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.Responsibilities:- Providing introductory information to new customers- Ensuring that customers are satisfied with products or services- Following up with clients or customers to check that they???re still satisfied with any purchases- Letting customers or clients know about additional products or services- Determining the quickest, most effective ways to answer a client???s or customer???s questions- Escalating queries and concerns- Troubleshooting common issues with a product or service- Working with a team of CSRs and other departments to find appropriate solutionsWorking hours: 8:00 AM - 5:00 PMSkills:- Ability to multi-task, prioritize, and manage time effectively- Ability to stay calm when customers are stressed or upset- Comfortable using computers.- Experience working with customer support.Education:High SchoolExperience:1-4 yearsQualifications:-High school diploma, general education degree, or equivalent-Ability to stay calm when customers are stressed or upset-Comfortable using computers.-Experience working with customer support. Apply today at: https://www.spherion.com/apply/75103/Spherion thinks you deserve more cash this holiday season, so we're giving away thousands in our Spherion Get More! Giveaway. Each week you work for us* between Oct. 18 - Dec. 1, you get a digital scratchcard with a chance to win up to $100 cash instantly and an entry to win the big cash prizes: $2,500 or $10,000! Learn more here: https://www.spherion.com/getmore/Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.Responsibilities:- Providing introductory information to new customers- Ensuring that customers are satisfied with products or services- Following up with clients or customers to check that they???re still satisfied with any purchases- Letting customers or clients know about additional products or services- Determining the quickest, most effective ways to answer a client???s or customer???s questions- Escalating queries and concerns- Troubleshooting common issues with a product or service- Working with a team of CSRs and other departments to find appropriate solutionsWorking hours: 8:00 AM - 5:00 PMSkills:- Ability to multi-task, prioritize, and manage time effectively- Ability to stay calm when customers are stressed or upset- Comfortable using computers.- Experience working with customer support.Education:High SchoolExperience:1-4 yearsQualifications:-High school diploma, general education degree, or equivalent-Ability to stay calm when customers are stressed or upset-Comfortable using computers.-Experience working with customer support. Apply today at: https://www.spherion.com/apply/75103/Spherion thinks you deserve more cash this holiday season, so we're giving away thousands in our Spherion Get More! Giveaway. Each week you work for us* between Oct. 18 - Dec. 1, you get a digital scratchcard with a chance to win up to $100 cash instantly and an entry to win the big cash prizes: $2,500 or $10,000! Learn more here: https://www.spherion.com/getmore/Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Rockford, Illinois
      • Permanent
      • $19.00 - $21.00 per hour
      • 8:00 AM - 4:30 PM
      Spherion Staffing & Recruiting is partnered with a rewarding Fortune 500 Logistics company in Rockford that's looking to add Direct Hire Customer Service Logistics Representatives to their internal team! Are you an individual who wants a career opportunity in the Logistics field with a well-respected organization? If so, keep reading! These are Direct Hire positions that offer competitive wages and great benefits! The training is excellent, the facility accommodations are clean, safe and inviting! As your staffing local in Rockford, we will set you up for this great opportunity! The whole customer service team is well managed, tenured - and works extremely well together! - Immediate Benefit Platform at the time of hire! - Hours: Monday thru Friday from 8:00am to 4:30pm- There "may be" some overtime up to 1.5 hours when needed- Benefits include - Major Medical, Dental, Vision, Short Term Disability and company incentive programs.- Accrue 2-hours per week and up to 2-weeks in the 1st year vacation! - 401K / PTO / Sick / Holiday Pay!- 10-no fault attendance points!Responsibilities:Customer Service Logistics Representatives will be a first point of contact for inbound/outbound customers and employees. They will interact and assist customers, drivers and fellow team members via phone, email and fax during the course of the day. Their typical day will consist of tracing shipments, billing discrepancies, running and presenting AP and AR reports for management, invoicing/billing questions and other administrative tasks assigned.- Provide both inbound and outbound customer service support- Perform a multitude of clerical duties during the course of the day including - answering, directing phone calls, filing, data entry and billing- Run AP/AR and other operational reports to management, various departments and customers upon request- Assist customers and drivers with expected delivery times and/or delay- Escalate calls that require dispatch or freight product support- Communicate with customers by phone or through e-mail in order to provide a great customer service experienceWorking hours: 8:00 AM - 4:30 PMSkills:- Previous Logistics Customer Service experience is a plus- Excellent communication and interpersonal skills- Possess the ability to work in a busy - team orientated environment.- Intermediate computer skills including Outlook, Word and Excel- Some AP/AR experience preferred- Proficiency with Alpha/Numeric keystroke while demonstrating both speed and accuracy- Good typing skills- Experience in the customer service field is required - Possess the ability to understand or comprehend written and/or oral instructionsEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or GED equivalence required- Previous experience working in a logistics environment a plus- Must be flexible to working in changing environments and duties- A minimum of 2+ years of customer service experience required - Some Screening RequiredThe company follows all CDC guidelines by wearing face masks at the time of arrival, during the course of the day and departure from the facility. The whole facility follows all protocols and requirements to ensure a clean and safe working environment for all team members! Apply today for the opportunity to work with a solid team of professionals who hold a high regard for teamwork and maintaining a positive work experience for everyone!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing & Recruiting is partnered with a rewarding Fortune 500 Logistics company in Rockford that's looking to add Direct Hire Customer Service Logistics Representatives to their internal team! Are you an individual who wants a career opportunity in the Logistics field with a well-respected organization? If so, keep reading! These are Direct Hire positions that offer competitive wages and great benefits! The training is excellent, the facility accommodations are clean, safe and inviting! As your staffing local in Rockford, we will set you up for this great opportunity! The whole customer service team is well managed, tenured - and works extremely well together! - Immediate Benefit Platform at the time of hire! - Hours: Monday thru Friday from 8:00am to 4:30pm- There "may be" some overtime up to 1.5 hours when needed- Benefits include - Major Medical, Dental, Vision, Short Term Disability and company incentive programs.- Accrue 2-hours per week and up to 2-weeks in the 1st year vacation! - 401K / PTO / Sick / Holiday Pay!- 10-no fault attendance points!Responsibilities:Customer Service Logistics Representatives will be a first point of contact for inbound/outbound customers and employees. They will interact and assist customers, drivers and fellow team members via phone, email and fax during the course of the day. Their typical day will consist of tracing shipments, billing discrepancies, running and presenting AP and AR reports for management, invoicing/billing questions and other administrative tasks assigned.- Provide both inbound and outbound customer service support- Perform a multitude of clerical duties during the course of the day including - answering, directing phone calls, filing, data entry and billing- Run AP/AR and other operational reports to management, various departments and customers upon request- Assist customers and drivers with expected delivery times and/or delay- Escalate calls that require dispatch or freight product support- Communicate with customers by phone or through e-mail in order to provide a great customer service experienceWorking hours: 8:00 AM - 4:30 PMSkills:- Previous Logistics Customer Service experience is a plus- Excellent communication and interpersonal skills- Possess the ability to work in a busy - team orientated environment.- Intermediate computer skills including Outlook, Word and Excel- Some AP/AR experience preferred- Proficiency with Alpha/Numeric keystroke while demonstrating both speed and accuracy- Good typing skills- Experience in the customer service field is required - Possess the ability to understand or comprehend written and/or oral instructionsEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or GED equivalence required- Previous experience working in a logistics environment a plus- Must be flexible to working in changing environments and duties- A minimum of 2+ years of customer service experience required - Some Screening RequiredThe company follows all CDC guidelines by wearing face masks at the time of arrival, during the course of the day and departure from the facility. The whole facility follows all protocols and requirements to ensure a clean and safe working environment for all team members! Apply today for the opportunity to work with a solid team of professionals who hold a high regard for teamwork and maintaining a positive work experience for everyone!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Urbana, Illinois
      • Temporary
      • $15.00 per hour
      • 3:00 PM - 11:00 PM
      Experienced individual needed for an established healthcare facility to take care of patients and provide excellent customer service in their emergency departmentResponsibilities:Greeting patientsHelp facilitate patient registrationBe a runner between patient and emergency department registrationWorking hours: 3:00 PM - 11:00 PMSkills:Must be detailed oriented and organizedEnjoy working with peopleMust be a team playerEducation:AssociateExperience:1-4 yearsQualifications:Previous computer documentation experience preferredPrevious customer service experience requiredMust have an Associate's DegreeRotating weekends/evenings requiredRotating holidays required Go to spherion.com/appy/75102 to register and complete and online applicationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Experienced individual needed for an established healthcare facility to take care of patients and provide excellent customer service in their emergency departmentResponsibilities:Greeting patientsHelp facilitate patient registrationBe a runner between patient and emergency department registrationWorking hours: 3:00 PM - 11:00 PMSkills:Must be detailed oriented and organizedEnjoy working with peopleMust be a team playerEducation:AssociateExperience:1-4 yearsQualifications:Previous computer documentation experience preferredPrevious customer service experience requiredMust have an Associate's DegreeRotating weekends/evenings requiredRotating holidays required Go to spherion.com/appy/75102 to register and complete and online applicationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Decatur, Illinois
      • Temp to Perm
      • $15.00 - $16.00 per hour
      • 8:00 AM - 5:00 PM
      Looking for part-time work with a flexible schedule? This may be a great opportunity for you! Maximize paid circulation and track free subscriptions for a publication company.Responsibilities:- Maintain accurate database of subscriber information for multiple magazines.- Maintain accurate records of all facilities and subscribers that are contacted to confirm company, name, title, address, and contact information. This will require daily phone calls to facilities as needed. - Utilize database to generate print orders and labels for each magazine prior to the publication printing deadline.- Utilizes database to generate reports as needed. - Provide coverage as needed. - Work with the Sales Department to keep advertiser's contact information current. Please note: Client operates a smoke-free campus.Working hours: 8:00 AM - 5:00 PMSkills:- Excellent time management, organization, and self-management skills- Strong attention to detail to maintain accurate circulation database - Ability to meet deadlines and work productively with coworkers- Good phone etiquette to research and obtain accurate contact information - Performs work in normal office environment - Able to lift 20 - 40 pounds throughout the dayEducation:High SchoolExperience:1-4 yearsQualifications:High School DiplomaKnowledge of Excel, Word, and database software Apply today at: https://www.spherion.com/apply/75103/Spherion thinks you deserve more cash this holiday season, so we're giving away thousands in our Spherion Get More! Giveaway. Each week you work for us* between Oct. 18 - Dec. 1, you get a digital scratchcard with a chance to win up to $100 cash instantly and an entry to win the big cash prizes: $2,500 or $10,000! Learn more here: https://www.spherion.com/getmore/Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Looking for part-time work with a flexible schedule? This may be a great opportunity for you! Maximize paid circulation and track free subscriptions for a publication company.Responsibilities:- Maintain accurate database of subscriber information for multiple magazines.- Maintain accurate records of all facilities and subscribers that are contacted to confirm company, name, title, address, and contact information. This will require daily phone calls to facilities as needed. - Utilize database to generate print orders and labels for each magazine prior to the publication printing deadline.- Utilizes database to generate reports as needed. - Provide coverage as needed. - Work with the Sales Department to keep advertiser's contact information current. Please note: Client operates a smoke-free campus.Working hours: 8:00 AM - 5:00 PMSkills:- Excellent time management, organization, and self-management skills- Strong attention to detail to maintain accurate circulation database - Ability to meet deadlines and work productively with coworkers- Good phone etiquette to research and obtain accurate contact information - Performs work in normal office environment - Able to lift 20 - 40 pounds throughout the dayEducation:High SchoolExperience:1-4 yearsQualifications:High School DiplomaKnowledge of Excel, Word, and database software Apply today at: https://www.spherion.com/apply/75103/Spherion thinks you deserve more cash this holiday season, so we're giving away thousands in our Spherion Get More! Giveaway. Each week you work for us* between Oct. 18 - Dec. 1, you get a digital scratchcard with a chance to win up to $100 cash instantly and an entry to win the big cash prizes: $2,500 or $10,000! Learn more here: https://www.spherion.com/getmore/Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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