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    5 jobs found for Customer service in Moncks Corner, South Carolina

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      • Moncks Corner, South Carolina
      • Temp to Perm
      • $23.00 - $27.00 per hour
      • 7:30 AM - 4:30 PM
      New opportunity with a new company located in the Moncks Corner area! Great temp to perm opportunity with excellent benefits! This position you are responsible for supporting the daily operations of the Distribution Center, ensuring workload is built into accurate waves and work is waved in a timely fashion to ensure production is sustained throughout inbound and outbound operations. This company has a strong management team with great processes in place and needs someone to help lead the CSR group! This will be a hands on supervisor role with a team of 4-6 people!Responsibilities:Prepare shipping paperwork for all outbound freight following customer requirements and quality policiesCommunicate with carriers and client?s traffic to insure the timely movement of trailersAssisting with any clerical/warehouse duties the operations team requiresMaintain and update trailers statuses in systemMaintain and balance physical yard inventory of trailers against what is stated in the systemComplete bill at gate report dailyUse of System to track containersResponds to customer inquiries and special request in a timely mannerHandle receiving/shipping complaintsCheck reports for last free dates for containersMaintain and balance physical yard container inventoryMonitor and report LOSNotify Operations Manager of HOT/Rush ContainersManagement of containers for correct arrival informationFollow customer requirements Train new employeesSetup new customers and create work instructions for each accountSend monthly inventory reports to each customer on the 1st day of every monthManage a team (4-6 people) and work with the team. Knows how to build a team as one and have a team work atmosphere.Working hours: 7:30 AM - 4:30 PMSkills:Great multitaskingVerbal and writtenTeam buildingEducation:No Degree RequiredExperience:4-7 yearsQualifications:3-5 years experience minimum Apply online to spherion.comSubmit resume as wellSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      New opportunity with a new company located in the Moncks Corner area! Great temp to perm opportunity with excellent benefits! This position you are responsible for supporting the daily operations of the Distribution Center, ensuring workload is built into accurate waves and work is waved in a timely fashion to ensure production is sustained throughout inbound and outbound operations. This company has a strong management team with great processes in place and needs someone to help lead the CSR group! This will be a hands on supervisor role with a team of 4-6 people!Responsibilities:Prepare shipping paperwork for all outbound freight following customer requirements and quality policiesCommunicate with carriers and client?s traffic to insure the timely movement of trailersAssisting with any clerical/warehouse duties the operations team requiresMaintain and update trailers statuses in systemMaintain and balance physical yard inventory of trailers against what is stated in the systemComplete bill at gate report dailyUse of System to track containersResponds to customer inquiries and special request in a timely mannerHandle receiving/shipping complaintsCheck reports for last free dates for containersMaintain and balance physical yard container inventoryMonitor and report LOSNotify Operations Manager of HOT/Rush ContainersManagement of containers for correct arrival informationFollow customer requirements Train new employeesSetup new customers and create work instructions for each accountSend monthly inventory reports to each customer on the 1st day of every monthManage a team (4-6 people) and work with the team. Knows how to build a team as one and have a team work atmosphere.Working hours: 7:30 AM - 4:30 PMSkills:Great multitaskingVerbal and writtenTeam buildingEducation:No Degree RequiredExperience:4-7 yearsQualifications:3-5 years experience minimum Apply online to spherion.comSubmit resume as wellSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Charleston, South Carolina
      • Permanent
      • $75,000 - $100,000 per year
      • 7:00 AM - 4:30 PM
      Great new opportunity with a new distribution center in Summerville/Jedburg area!!The DC Operations Manager is responsible for the efficient day-to-day operation of the warehouse to ensure the customer expectations are being met with particular emphasis on the management of the warehouse personnel and the implementation of warehouse action plans, streamline processes, performs root cause analysis to eliminate waste, organizes staff and directs all operations in a 500,000 sq. ft. Distribution center. This is a team operation and the manager must be a proven leader in developing successful cooperative and collaborative staff. This position reports to the Director of Supply Chain.POSITION QUALIFICATIONSWorking knowledge of Microsoft Office applications, preferably Microsoft NAV, ERP systemsWorking knowledge of OSHA, DOT, FDA regulations and the willingness to become certified in one or more of these areas as necessaryAbility to work in fast paced environmentAbility to handle changing priorities and use good judgment in stressful situationsExcellent talent management and team building skillsExcellent verbal, and written communication skillsExcellent customer service skills specifically with external clientsMust be able to stand/walk for up to 10-12 hoursRegular bending, lifting, stretching and reaching both below the waist and above the headWalking in the DC and around area with great frequency; facilities are over a quarter mile in lengthShould be able to work in environments with variable noise levels, lighting conditions and temperature variation and able to access all areas of building without limitationsResponsibilities:Monitor and manage all aspects of the facilities performance, maintaining a high level of awareness of company objectives and standards.Ensure the development of procedures for operating and managing staff, equipment and products in an efficient and profitable manner.On time receipts, inventory accuracy and timely customer shipments with quality and accuracy are the priorities.Establish and monitor performance objectives, productivity and quality standards, and cross-training to ensure that the warehouse staff is highly productive, efficient and flexible.Identify areas for continuous improvement in all aspects of the operations to maximize efficiency.Must have the ability to determine root cause and implement solutions with corrective action.Responsible for maintaining a high level of awareness with checks and balances to maintain inventory accuracies within established standards.Conducts and/or supervises cycle counts, regular safety meetings and training, providing a safe and clean work environment within OSHA, MSDS and Company policies and regulations, including forklift operator certification compliance.Manager and team will be expected to perform at the highest level of quality and efficiency.Manager will be responsible for development of KPI???s (tbd), reporting and managing the business by metrics and performance standards with a bias toward quality and service. Continuous Improvements: Continually refine business procedures and staff training to increase efficiency and company profitability while improving the customer experienceThe selection, professional development and motivation of all operations staff are key responsibilities. Will plan and implement projects, relying on experience and judgment to accomplish goals in accordance with corporate policies and applicable laws. Accurate and timely metric reporting requirements include daily, weekly and monthly operational performance.Working hours: 7:00 AM - 4:30 PM  with some daily OT due to being over the facilitySkills:Education: High School Diploma or G.E.D. required. College degree preferred but not required, equivalent exp
      Great new opportunity with a new distribution center in Summerville/Jedburg area!!The DC Operations Manager is responsible for the efficient day-to-day operation of the warehouse to ensure the customer expectations are being met with particular emphasis on the management of the warehouse personnel and the implementation of warehouse action plans, streamline processes, performs root cause analysis to eliminate waste, organizes staff and directs all operations in a 500,000 sq. ft. Distribution center. This is a team operation and the manager must be a proven leader in developing successful cooperative and collaborative staff. This position reports to the Director of Supply Chain.POSITION QUALIFICATIONSWorking knowledge of Microsoft Office applications, preferably Microsoft NAV, ERP systemsWorking knowledge of OSHA, DOT, FDA regulations and the willingness to become certified in one or more of these areas as necessaryAbility to work in fast paced environmentAbility to handle changing priorities and use good judgment in stressful situationsExcellent talent management and team building skillsExcellent verbal, and written communication skillsExcellent customer service skills specifically with external clientsMust be able to stand/walk for up to 10-12 hoursRegular bending, lifting, stretching and reaching both below the waist and above the headWalking in the DC and around area with great frequency; facilities are over a quarter mile in lengthShould be able to work in environments with variable noise levels, lighting conditions and temperature variation and able to access all areas of building without limitationsResponsibilities:Monitor and manage all aspects of the facilities performance, maintaining a high level of awareness of company objectives and standards.Ensure the development of procedures for operating and managing staff, equipment and products in an efficient and profitable manner.On time receipts, inventory accuracy and timely customer shipments with quality and accuracy are the priorities.Establish and monitor performance objectives, productivity and quality standards, and cross-training to ensure that the warehouse staff is highly productive, efficient and flexible.Identify areas for continuous improvement in all aspects of the operations to maximize efficiency.Must have the ability to determine root cause and implement solutions with corrective action.Responsible for maintaining a high level of awareness with checks and balances to maintain inventory accuracies within established standards.Conducts and/or supervises cycle counts, regular safety meetings and training, providing a safe and clean work environment within OSHA, MSDS and Company policies and regulations, including forklift operator certification compliance.Manager and team will be expected to perform at the highest level of quality and efficiency.Manager will be responsible for development of KPI???s (tbd), reporting and managing the business by metrics and performance standards with a bias toward quality and service. Continuous Improvements: Continually refine business procedures and staff training to increase efficiency and company profitability while improving the customer experienceThe selection, professional development and motivation of all operations staff are key responsibilities. Will plan and implement projects, relying on experience and judgment to accomplish goals in accordance with corporate policies and applicable laws. Accurate and timely metric reporting requirements include daily, weekly and monthly operational performance.Working hours: 7:00 AM - 4:30 PM  with some daily OT due to being over the facilitySkills:Education: High School Diploma or G.E.D. required. College degree preferred but not required, equivalent exp
      • Charleston, South Carolina
      • Temp to Perm
      • $14.50 per hour
      • 8:00 AM - 4:00 PM
      The main function of the claims specialist is to analyzing claim denials, working with payors to resolve denials, tracking all denials by payor and denial category, trending recurring denials, and recommending process improvement or system edits to eliminate future denials.Responsibilities:Review and analyze claim denials in order to perform the appropriate appeals necessary for reimbursement. Receives denied claims and researches appropriate appeal steps. Collect required documentation, review file documentation, and make sure all items needed are requested. Ensure that all claim documentation is complete, accurate, and complies with company policy. Establish, maintain, and update files, databases, records, and other documents for recurring internal reports. Identifies, documents, and communicates trends in recurring denials and recommends process improvements or system edits to eliminate future denials Contact and communicate with clients by telephone, e-mail, or in-person.Working hours: 8:00 AM - 4:00 PMSkills:Basic knowledge in lending and the real estate industry. Excellent written and verbal communication. Strong attention to detail. Ability to handle multiple tasks with frequent interruptions. Knowledge of basic accounting processes and procedures. Basic computer skills including Microsoft Office.Education:AssociateExperience:1-4 yearsQualifications:Education / Training:? Required: High school diploma or equivalent work experienceBusiness Experience:? 1+ years? work experience? Healthcare and / or insurance billing, processing or customer service preferred Please call or come in and see us today.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      The main function of the claims specialist is to analyzing claim denials, working with payors to resolve denials, tracking all denials by payor and denial category, trending recurring denials, and recommending process improvement or system edits to eliminate future denials.Responsibilities:Review and analyze claim denials in order to perform the appropriate appeals necessary for reimbursement. Receives denied claims and researches appropriate appeal steps. Collect required documentation, review file documentation, and make sure all items needed are requested. Ensure that all claim documentation is complete, accurate, and complies with company policy. Establish, maintain, and update files, databases, records, and other documents for recurring internal reports. Identifies, documents, and communicates trends in recurring denials and recommends process improvements or system edits to eliminate future denials Contact and communicate with clients by telephone, e-mail, or in-person.Working hours: 8:00 AM - 4:00 PMSkills:Basic knowledge in lending and the real estate industry. Excellent written and verbal communication. Strong attention to detail. Ability to handle multiple tasks with frequent interruptions. Knowledge of basic accounting processes and procedures. Basic computer skills including Microsoft Office.Education:AssociateExperience:1-4 yearsQualifications:Education / Training:? Required: High school diploma or equivalent work experienceBusiness Experience:? 1+ years? work experience? Healthcare and / or insurance billing, processing or customer service preferred Please call or come in and see us today.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Charleston, South Carolina
      • Temporary
      • $19.00 - $21.00 per hour
      • 8:00 AM - 5:00 PM
      A plastic resin Logistics and Transportation company is looking for an energetic and detail oriented individual to join their growing team.Responsibilities:-Manage inbound and outbound truck schedules-Create specific paperwork and processes for each customer's needs-Communicate with Drivers and Transportation companies on gate codes-Work efficiently with corporate and warehouse teams -Make suggestions for productivity improvements-Communicate and collaborate with team membersWorking hours: 8:00 AM - 5:00 PMSkills:-MS Office Computer Knowledge - Must be proficient in MS Excel / Google-Able to work on a Warehouse Management Software System-Must be comfortable working in a fast paced and busy environment-Ability to input, retrieve and analyze data-Hands-on commitment to getting the job done-Excellent communication and interpersonal skills-Strong organizational and time management skillsEducation:No Degree RequiredExperience:1-4 yearsQualifications:-Must be comfortable working in a fast paced and busy environment-Ability to input, retrieve and analyze data-Hands-on commitment to getting the job done-Excellent communication and interpersonal skills-Strong organizational and time management skills For immediate consideration please apply online spherion.com/charleston or email your resume to Sean Cronkey seancronkey@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      A plastic resin Logistics and Transportation company is looking for an energetic and detail oriented individual to join their growing team.Responsibilities:-Manage inbound and outbound truck schedules-Create specific paperwork and processes for each customer's needs-Communicate with Drivers and Transportation companies on gate codes-Work efficiently with corporate and warehouse teams -Make suggestions for productivity improvements-Communicate and collaborate with team membersWorking hours: 8:00 AM - 5:00 PMSkills:-MS Office Computer Knowledge - Must be proficient in MS Excel / Google-Able to work on a Warehouse Management Software System-Must be comfortable working in a fast paced and busy environment-Ability to input, retrieve and analyze data-Hands-on commitment to getting the job done-Excellent communication and interpersonal skills-Strong organizational and time management skillsEducation:No Degree RequiredExperience:1-4 yearsQualifications:-Must be comfortable working in a fast paced and busy environment-Ability to input, retrieve and analyze data-Hands-on commitment to getting the job done-Excellent communication and interpersonal skills-Strong organizational and time management skills For immediate consideration please apply online spherion.com/charleston or email your resume to Sean Cronkey seancronkey@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Charleston, South Carolina
      • Permanent
      • $42,000 - $44,000 per year
      • Various Shifts Available
      Are you a great team player and motivator??? We are looking for strong Team Leaders for the newest Contact Center right here in North Charleston! Be a part of an exciting new company that appreciates your energy, drive, and enthusiasm as much as your skills! With competitive salaries, performance bonus, and benefits, the caring culture is what sets this company apart and the reason why you will want to become a part of the family.Responsibilities:The Team Leader will provide direction and guidance to ensure key performance metrics are achieved and customer contacts are handled professionally and with efficient resolution. You will be supervising agent personnel including: hiring, monitoring, and evaluating performance, and initiating corrective actions.You will track and measure team and individual productivity, drive improvements, and produce quality results.Be able to provide on the job training and adhere to all state labor and ePerformance policy.Skills:Prior leadership experience managing people in service delivery environments.Strong customer service skills with an upbeat, people-centric personality.Solution driven with strong critical thinking skills.Excellent organizational, leadership, interpersonal, and time management skills.Ability to effectively communicate with team members and managers of all levels.Understanding and ability to execute inbound programs to ensure service levels and financial objectives are met.Strong computer application skills including Microsoft Office and Google Workspace.Ability to maintain confidentiality.Excellent presentation skills.Education:High School diploma or equivalentExperience:1-4 years preferredQualifications:Knowledge of call center operations preferred Apply or e-mail your resume directly to the Recruiter to be considered for this opportunity at julievickery@spherion.com  Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Are you a great team player and motivator??? We are looking for strong Team Leaders for the newest Contact Center right here in North Charleston! Be a part of an exciting new company that appreciates your energy, drive, and enthusiasm as much as your skills! With competitive salaries, performance bonus, and benefits, the caring culture is what sets this company apart and the reason why you will want to become a part of the family.Responsibilities:The Team Leader will provide direction and guidance to ensure key performance metrics are achieved and customer contacts are handled professionally and with efficient resolution. You will be supervising agent personnel including: hiring, monitoring, and evaluating performance, and initiating corrective actions.You will track and measure team and individual productivity, drive improvements, and produce quality results.Be able to provide on the job training and adhere to all state labor and ePerformance policy.Skills:Prior leadership experience managing people in service delivery environments.Strong customer service skills with an upbeat, people-centric personality.Solution driven with strong critical thinking skills.Excellent organizational, leadership, interpersonal, and time management skills.Ability to effectively communicate with team members and managers of all levels.Understanding and ability to execute inbound programs to ensure service levels and financial objectives are met.Strong computer application skills including Microsoft Office and Google Workspace.Ability to maintain confidentiality.Excellent presentation skills.Education:High School diploma or equivalentExperience:1-4 years preferredQualifications:Knowledge of call center operations preferred Apply or e-mail your resume directly to the Recruiter to be considered for this opportunity at julievickery@spherion.com  Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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