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      • Mansfield, Ohio
      • Temp to Perm
      • $14.00 - $14.50 per hour
      Customer Care Advocate openings at School Specialty in Mansfield, Ohio. These positions can be temporary or offer the opportunity for permanent hire!1st Shift (8 hour shifts between 8am - 6pm) Monday - Friday Starting Pay Rate = $14.00/hr ($14.50/hr for returning employees)
      Customer Care Advocate openings at School Specialty in Mansfield, Ohio. These positions can be temporary or offer the opportunity for permanent hire!1st Shift (8 hour shifts between 8am - 6pm) Monday - Friday Starting Pay Rate = $14.00/hr ($14.50/hr for returning employees)
      • Raleigh, North Carolina
      • Temporary
      • $13.00 per hour
      • 7:00 AM - 8:00 PM
      As Customer Service Representative you will serve as the day-to-day frontline support for NC residents inquiring about unemployment benefits. This is a remote position, must have your own computer and internet.Responsibilities:- Facilitates the conversation by soliciting needed information, clarifying responses, and addressing concerns. - Manages customer inquiries with consistency, accuracy, and professionalism, displaying excellent customer service skills and quality standards. . - Cultural sensitivity, objectivity, and strong communication skills are essential. - Adheres to HIPPA and all procedures & policy guidelines - Regular and predictable attendance is required. - Performs other duties as may be assigned by managementWorking hours: 7:00 AM - 8:00 PMSkills:- Excellent organizational, written and verbal communication skills - Ability to perform comfortably in a fast-paced, deadline-oriented work environment - Ability to work as a team member, as well as independently - Ability to maintain confidentiality and security of all information - Ability to comply with current and updated policies and procedures - Ability to interact courteously and effectively with a diverse population - Proficient in the use of computer - Regular and predictable attendance is required - Must be able to work flexible hours (Availability: 7:00 AM - 8:00 PM and occasional Saturdays, as deemed necessary) - Bilingual capabilities - MUST BE AVAILABLE for all dates designated & scheduled for training classesEducation:High SchoolExperience:0-1 yearsQualifications:- Work from home position, must have your own computer- High school diploma or GED required, - Related work experience desired Call Kam at 919-873-5588Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      As Customer Service Representative you will serve as the day-to-day frontline support for NC residents inquiring about unemployment benefits. This is a remote position, must have your own computer and internet.Responsibilities:- Facilitates the conversation by soliciting needed information, clarifying responses, and addressing concerns. - Manages customer inquiries with consistency, accuracy, and professionalism, displaying excellent customer service skills and quality standards. . - Cultural sensitivity, objectivity, and strong communication skills are essential. - Adheres to HIPPA and all procedures & policy guidelines - Regular and predictable attendance is required. - Performs other duties as may be assigned by managementWorking hours: 7:00 AM - 8:00 PMSkills:- Excellent organizational, written and verbal communication skills - Ability to perform comfortably in a fast-paced, deadline-oriented work environment - Ability to work as a team member, as well as independently - Ability to maintain confidentiality and security of all information - Ability to comply with current and updated policies and procedures - Ability to interact courteously and effectively with a diverse population - Proficient in the use of computer - Regular and predictable attendance is required - Must be able to work flexible hours (Availability: 7:00 AM - 8:00 PM and occasional Saturdays, as deemed necessary) - Bilingual capabilities - MUST BE AVAILABLE for all dates designated & scheduled for training classesEducation:High SchoolExperience:0-1 yearsQualifications:- Work from home position, must have your own computer- High school diploma or GED required, - Related work experience desired Call Kam at 919-873-5588Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fultondale, Alabama
      • Temp to Perm
      • $14.00 per hour
      • 7:00 AM - 4:00 PM
      High volume inbound Call Center in need of an experienced Call Center representative.Responsibilities:Answer and document all incoming calls. Greet and assist walk-in customers.Working hours: 7:00 AM - 4:00 PMSkills:Excellent customer service skills.Education:High SchoolExperience:1-4 yearsQualifications:High school diploma or equivalent.2+ years experience in a call center environment. Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      High volume inbound Call Center in need of an experienced Call Center representative.Responsibilities:Answer and document all incoming calls. Greet and assist walk-in customers.Working hours: 7:00 AM - 4:00 PMSkills:Excellent customer service skills.Education:High SchoolExperience:1-4 yearsQualifications:High school diploma or equivalent.2+ years experience in a call center environment. Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Reno, Nevada
      • Temp to Perm
      • $15.00 per hour
      • 8:00 AM - 4:30 PM
      Inbound call center openings available for South Reno based location, Temp to hire. Assisting auto insurance members with membership renewal, coverage questions, and other inquiries. Working hours are typically Monday-Friday 8am-4:30pm, but shift times will vary and weekend coverage is required.This is a call center position. Our representatives assist auto insurance members by addressing inquiries in relations to the client's auto insurance policies.Responsibilities:Representatives are expected to:-Take inbound phone calls from auto insurance members and assist them with their insurance needs.-Complete outbound call campaigns. These do not involve cold calling and are in follow up to inquiries made by the customer.Working hours: 8:00 AM - 4:30 PMSkills:Customer service skillsPhone skillsComputer skills, outlook preferred.Education:No Degree RequiredExperience:1-4 yearsQualifications:Previous call center experience preferred, but customer service experience will be considered as well1-4 years of previous experience in either fieldBackground check required Apply today, positions begin mid July.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Inbound call center openings available for South Reno based location, Temp to hire. Assisting auto insurance members with membership renewal, coverage questions, and other inquiries. Working hours are typically Monday-Friday 8am-4:30pm, but shift times will vary and weekend coverage is required.This is a call center position. Our representatives assist auto insurance members by addressing inquiries in relations to the client's auto insurance policies.Responsibilities:Representatives are expected to:-Take inbound phone calls from auto insurance members and assist them with their insurance needs.-Complete outbound call campaigns. These do not involve cold calling and are in follow up to inquiries made by the customer.Working hours: 8:00 AM - 4:30 PMSkills:Customer service skillsPhone skillsComputer skills, outlook preferred.Education:No Degree RequiredExperience:1-4 yearsQualifications:Previous call center experience preferred, but customer service experience will be considered as well1-4 years of previous experience in either fieldBackground check required Apply today, positions begin mid July.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Asheville, North Carolina
      • Temp to Perm
      • $14.00 - $17.00 per hour
      • 7:00 AM - 3:30 PM
      A new company in Asheville is looking for Inbound Call Center Representatives to help with their growing business!Responsibilities:Handle inbound calls from customers and clientsFollow provided scripts to ensure quality and continuity in callsGather information and identify customer and client needs Build rapport and confidence with clientsKeep records of all conversations in databaseWorking hours: 7:00 AM - 3:30 PMSkills:Excellent written and verbal communication skillsAble to use multiline phone system Customer focused and committed to service excellenceAble to multi-task and work quicklyWork in a fast-paced, urgent environmentEducation:AssociateExperience:0-1 yearsQualifications:Able to type 60+ WPMHigh school diploma or equivalencyProficient on computers and MS Office SuitesPrevious call center experience a plusProfessional demeanor and attitude Apply today at spherion.com/apply!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      A new company in Asheville is looking for Inbound Call Center Representatives to help with their growing business!Responsibilities:Handle inbound calls from customers and clientsFollow provided scripts to ensure quality and continuity in callsGather information and identify customer and client needs Build rapport and confidence with clientsKeep records of all conversations in databaseWorking hours: 7:00 AM - 3:30 PMSkills:Excellent written and verbal communication skillsAble to use multiline phone system Customer focused and committed to service excellenceAble to multi-task and work quicklyWork in a fast-paced, urgent environmentEducation:AssociateExperience:0-1 yearsQualifications:Able to type 60+ WPMHigh school diploma or equivalencyProficient on computers and MS Office SuitesPrevious call center experience a plusProfessional demeanor and attitude Apply today at spherion.com/apply!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Charleston, South Carolina
      • Permanent
      • $120,000 - $170,000 per year
      • 8:00 AM - 5:00 PM
      THIS IS A BRAND NEW COMPANY OPENING UP AN INBOUND CALL CENTER IN CHARLESTON. Join a company that appreciates your energy, drive and enthusiasm just as much as your skills. The majority of our directors and managers started their careers as frontline agents. And yes, we offer competitive salaries and benefits. But even better - it's our caring culture that defines who we are and why you'll want to become part of our family.Reporting to the Vice President of Operations, the Operations Director position is responsible for leading the Operations of our new site in North Charleston, SC. Providing an inspired sense of leadership to a large matrixed and non-matrixed team which includes Senior Managers, HR, Finance, IT, Facilities and Contact Center Professionals. As the most senior operations leader in N. Charleston, this role provides significant contributions to activities related to the successful launch of the new site, customer acquisition, customer satisfaction, client relationship management, and program management. The Operations Director ensures operations and financial targets are met or surpassed e.g. balanced scorecard metrics and financial indicators such as EBITDA, profit and loss, gross margins etc.Responsibilities:Maintaining high levels of morale and productivity through leading by example, mirroring the TELUS values, and creating an inspired sense of purpose by communicating our mission, vision and competenciesEstablishing open communication about corporate performance, morale, rewards, incentives, succession planning with internal team membersCollaborating with other operations executives to anticipate the needs of the clients and act proactively on their requirementsLeading business and financial reviews to ensure key metrics and service level agreements are metSupporting business review presentations for TELUS International and implementing action plans resulting from these reviewscting as overall Operations prime: monitoring performance, and ensuring profitability and efficiency are maintained and / or improved for ourselves and our clientsDeveloping effective relationships with clients; serving as a key point of contact for escalationsReporting grievances or escalations to the executive team, as neededEnsuring proper budgeting, forecasting, and planning and delivery take place. Managing overall P&L and financial metrics for the N. Charleston siteWorking hours: 8:00 AM - 5:00 PMSkills:Cross cultural agility - ability to partner with international peers and leaders working within multiple countries and various disciplinesStrong relationship building skills with leader, peers, direct reports, and customersStrong written and verbal communication skillsEducation:Bachelors Experience:10+ yearsQualifications:10+ years experience in contact center operations10+ years experience in business process outsourcing would be a definite asset10+ years experience in a customer facing sales and/or sales support roles10+ years experience managing large, complex budgets10+ years experience providing inspired leadership to matrixed and non-matrixed teamsThe successful candidate must live in Charleston or be willing to relocate to Charleston (reasonable relocation and VISA support expenses to be covered by TI)Willingness and ability to travel domestically and internationally occasionally as requiredPost secondary education in business and commerce would be a definite assetFor immediate consideration please apply on our website: https://www.spherion.com/charlestonor email your resume to: marybarrineau@spherion.com Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      THIS IS A BRAND NEW COMPANY OPENING UP AN INBOUND CALL CENTER IN CHARLESTON. Join a company that appreciates your energy, drive and enthusiasm just as much as your skills. The majority of our directors and managers started their careers as frontline agents. And yes, we offer competitive salaries and benefits. But even better - it's our caring culture that defines who we are and why you'll want to become part of our family.Reporting to the Vice President of Operations, the Operations Director position is responsible for leading the Operations of our new site in North Charleston, SC. Providing an inspired sense of leadership to a large matrixed and non-matrixed team which includes Senior Managers, HR, Finance, IT, Facilities and Contact Center Professionals. As the most senior operations leader in N. Charleston, this role provides significant contributions to activities related to the successful launch of the new site, customer acquisition, customer satisfaction, client relationship management, and program management. The Operations Director ensures operations and financial targets are met or surpassed e.g. balanced scorecard metrics and financial indicators such as EBITDA, profit and loss, gross margins etc.Responsibilities:Maintaining high levels of morale and productivity through leading by example, mirroring the TELUS values, and creating an inspired sense of purpose by communicating our mission, vision and competenciesEstablishing open communication about corporate performance, morale, rewards, incentives, succession planning with internal team membersCollaborating with other operations executives to anticipate the needs of the clients and act proactively on their requirementsLeading business and financial reviews to ensure key metrics and service level agreements are metSupporting business review presentations for TELUS International and implementing action plans resulting from these reviewscting as overall Operations prime: monitoring performance, and ensuring profitability and efficiency are maintained and / or improved for ourselves and our clientsDeveloping effective relationships with clients; serving as a key point of contact for escalationsReporting grievances or escalations to the executive team, as neededEnsuring proper budgeting, forecasting, and planning and delivery take place. Managing overall P&L and financial metrics for the N. Charleston siteWorking hours: 8:00 AM - 5:00 PMSkills:Cross cultural agility - ability to partner with international peers and leaders working within multiple countries and various disciplinesStrong relationship building skills with leader, peers, direct reports, and customersStrong written and verbal communication skillsEducation:Bachelors Experience:10+ yearsQualifications:10+ years experience in contact center operations10+ years experience in business process outsourcing would be a definite asset10+ years experience in a customer facing sales and/or sales support roles10+ years experience managing large, complex budgets10+ years experience providing inspired leadership to matrixed and non-matrixed teamsThe successful candidate must live in Charleston or be willing to relocate to Charleston (reasonable relocation and VISA support expenses to be covered by TI)Willingness and ability to travel domestically and internationally occasionally as requiredPost secondary education in business and commerce would be a definite assetFor immediate consideration please apply on our website: https://www.spherion.com/charlestonor email your resume to: marybarrineau@spherion.com Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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