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      • Fort Wayne, Indiana
      • Temp to Perm
      • $13.00 per hour
      • 7:45 AM - 4:45 PM
      Spherion Staffing is hiring a Medical Appointment Schedulers in Fort Wayne, IN!Shift and Pay:Monday - Friday: 7:45am-4:45pm - $13/HRThe Appointment Reception Operators will be the first responders to the incoming calls for new patient appointment calls. Specific activities in this department include a brief medical interview of all patients with new problems to triage the patients to the most appropriate providers and educating new patients about our patient services web portal.Responsibilities:First responder on all phone calls for new patient appointment calls providing superior customer serviceSchedules all new patient and new medical problem appointments for callersGathers and enters or updates patient demographic informationEducate patients about realistic expectations of time and payment expected at the time of the appointmentInterview patients to make certain they are triaged in to the most appropriate sub-specialtyThorough knowledge of the EMR, PM (appt scheduling and demographic portions) as well as the patient portal tools is essential to this positionSetting expectations for patients when transferring callsUnderstanding of the Workers Compensation policies and scheduling/transferring as appropriateSchedule meetings, depositions and Medical Review Panels according to physician protocols.Refers callers to the phone nurse that require clinical information or expertise.Provides information to incoming callers about our services and assist them in selecting a physician.Has a basic understanding of contracted insurance plans.Performs other duties as directed by supervisor.Regular attendance and punctuality are requiredWorking hours: 7:45 AM - 4:45 PMSkills:Ability to read and comprehend, sort, alphabetize and file.Ability to operate computer keyboard and multi line telephone.Ability to maintain confidentiality.Ability to prioritize time and concentrate on multiple tasks.Ability to maintain a positive attitude while working under stress.Strong communication, listening and decision-making skills.Willingness to function as a team players, fostering effective work relationships with physicians and co-workers.Possess a pleasant personality, courteous manner and professional demeanor.Education:High SchoolExperience:1-4 yearsQualifications:High school graduate or equivalent experience required.Knowledge of computer keyboarding is required.Prior patient/customer relations experience required.Prior medical office experience preferred.Prior scheduling experience is preferred. If interested Apply Today! Then call or text us at 260-496-9900 to take the next steps!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is hiring a Medical Appointment Schedulers in Fort Wayne, IN!Shift and Pay:Monday - Friday: 7:45am-4:45pm - $13/HRThe Appointment Reception Operators will be the first responders to the incoming calls for new patient appointment calls. Specific activities in this department include a brief medical interview of all patients with new problems to triage the patients to the most appropriate providers and educating new patients about our patient services web portal.Responsibilities:First responder on all phone calls for new patient appointment calls providing superior customer serviceSchedules all new patient and new medical problem appointments for callersGathers and enters or updates patient demographic informationEducate patients about realistic expectations of time and payment expected at the time of the appointmentInterview patients to make certain they are triaged in to the most appropriate sub-specialtyThorough knowledge of the EMR, PM (appt scheduling and demographic portions) as well as the patient portal tools is essential to this positionSetting expectations for patients when transferring callsUnderstanding of the Workers Compensation policies and scheduling/transferring as appropriateSchedule meetings, depositions and Medical Review Panels according to physician protocols.Refers callers to the phone nurse that require clinical information or expertise.Provides information to incoming callers about our services and assist them in selecting a physician.Has a basic understanding of contracted insurance plans.Performs other duties as directed by supervisor.Regular attendance and punctuality are requiredWorking hours: 7:45 AM - 4:45 PMSkills:Ability to read and comprehend, sort, alphabetize and file.Ability to operate computer keyboard and multi line telephone.Ability to maintain confidentiality.Ability to prioritize time and concentrate on multiple tasks.Ability to maintain a positive attitude while working under stress.Strong communication, listening and decision-making skills.Willingness to function as a team players, fostering effective work relationships with physicians and co-workers.Possess a pleasant personality, courteous manner and professional demeanor.Education:High SchoolExperience:1-4 yearsQualifications:High school graduate or equivalent experience required.Knowledge of computer keyboarding is required.Prior patient/customer relations experience required.Prior medical office experience preferred.Prior scheduling experience is preferred. If interested Apply Today! Then call or text us at 260-496-9900 to take the next steps!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temp to Perm
      • $18.50 per hour
      • 8:00 AM - 5:00 PM
      Become a temp to hire Medical Administrative Assistant for some of the most skilled, compassionate, and respected physicians in Madison! Our client is Dane County's longest-serving independent, multi-specialty health care provider, and they are hiring! The Float Scheduling/Registration Representative provides coverage in internal medicine, pediatrics, OB/GYN, and physical therapy; and acts as switchboard operator, patient services representative, abstractor, and medical records clerk as assigned. This position greets patients, answers the telephone or switchboard, schedules appointments, registers patients, verifies and updates demographic and insurance information, prepares charts, pulls and files medical records, and performs other general clerical duties.Responsibilities:- Build and maintain provider schedules. Accurately schedule, reschedule, cancel, and coordinate patient appointments per physician protocol. Verifies demographic and insurance information. Schedules patients for follow-up appointments and procedures. Contacts patients 1-2 days prior to appointment to confirm appointment- Register patients; verify, update, and/or enter patient demographic and insurance information with a high degree of accuracy- Greets patients and others in a positive and helpful manner. Provides directions, information, and other assistance as needed- Answer telephone in a pleasant and professional manner, identify department and name, and forward calls to or accurately record messages for physicians and staff- Review patient notes and follow through on requests from the business office (e.g. checking for payment before scheduling, directing patients to registration for a copy of insurance card, etc.)- Accept checks, debit/credit, and cash payments in person and provide a receipt- Distribute materials to patients as required by the department (e.g. Medicare brochures, pediatric questionnaires, testing instructions, and educational materials, etc.). Distribute drug samples for patients as instructed by physicians/nursing staff and has recipient sign receipt- Perform pre-registration and work registration and billing work queues- Pull, file, and deliver charts; number and file documentation and correspondence; and answer telephone requests for charts and/or medical information release- Adhere to the clinic and departmental policies and procedures including patient confidentiality- Attend and participate in department meetingsWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent organization, planning, and prioritization skills; clear and effective written and verbal communication skills- Strong attention to detail/accuracy; resourcefulness and initiative to learn new skills- Ability to perform multiple tasks in a fast-paced environment- Ability to demonstrate empathy and compassion- Proficiency in use of Microsoft Word, Excel, and OutlookEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or equivalent required, some college preferred- 2+ years of reception/office experience in a medical/dental office, or insurance setting- Prior Epic experience required- Current CPT and ICD coding, and medical terminology; and cash handling experience Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Become a temp to hire Medical Administrative Assistant for some of the most skilled, compassionate, and respected physicians in Madison! Our client is Dane County's longest-serving independent, multi-specialty health care provider, and they are hiring! The Float Scheduling/Registration Representative provides coverage in internal medicine, pediatrics, OB/GYN, and physical therapy; and acts as switchboard operator, patient services representative, abstractor, and medical records clerk as assigned. This position greets patients, answers the telephone or switchboard, schedules appointments, registers patients, verifies and updates demographic and insurance information, prepares charts, pulls and files medical records, and performs other general clerical duties.Responsibilities:- Build and maintain provider schedules. Accurately schedule, reschedule, cancel, and coordinate patient appointments per physician protocol. Verifies demographic and insurance information. Schedules patients for follow-up appointments and procedures. Contacts patients 1-2 days prior to appointment to confirm appointment- Register patients; verify, update, and/or enter patient demographic and insurance information with a high degree of accuracy- Greets patients and others in a positive and helpful manner. Provides directions, information, and other assistance as needed- Answer telephone in a pleasant and professional manner, identify department and name, and forward calls to or accurately record messages for physicians and staff- Review patient notes and follow through on requests from the business office (e.g. checking for payment before scheduling, directing patients to registration for a copy of insurance card, etc.)- Accept checks, debit/credit, and cash payments in person and provide a receipt- Distribute materials to patients as required by the department (e.g. Medicare brochures, pediatric questionnaires, testing instructions, and educational materials, etc.). Distribute drug samples for patients as instructed by physicians/nursing staff and has recipient sign receipt- Perform pre-registration and work registration and billing work queues- Pull, file, and deliver charts; number and file documentation and correspondence; and answer telephone requests for charts and/or medical information release- Adhere to the clinic and departmental policies and procedures including patient confidentiality- Attend and participate in department meetingsWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent organization, planning, and prioritization skills; clear and effective written and verbal communication skills- Strong attention to detail/accuracy; resourcefulness and initiative to learn new skills- Ability to perform multiple tasks in a fast-paced environment- Ability to demonstrate empathy and compassion- Proficiency in use of Microsoft Word, Excel, and OutlookEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or equivalent required, some college preferred- 2+ years of reception/office experience in a medical/dental office, or insurance setting- Prior Epic experience required- Current CPT and ICD coding, and medical terminology; and cash handling experience Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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