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      • Madison, Wisconsin
      • Temp to Perm
      • $17.25 per hour
      • 7:30 AM - 5:00 PM
      Become a Patient Services Representative for some of the most skilled, compassionate and respected physicians in Madison! Our client is Dane County's longest-serving independent, multi-specialty health care provider, and they are hiring! If you are an experienced Receptionist with Medical Software and Terminology experience, apply today!Responsibilities:- Provides assistance to patients in person and over the phone to coordinate care- Assists the clinical care team members to coordinate all post-appointment follow ups- Performs various clerical duties for physicians and nursing staff.Working hours: 7:30 AM - 5:00 PMSkills:- PC/typing and telephone experience; pleasant, outgoing personality- Ability to perform multiple tasks in a fast-paced environment- Ability to maintain patient confidentiality- Excellent organization, planning, and prioritization skills- Clear and effective written and verbal communication skills- Ability to establish and maintain effective working relationships with physicians, staff, patients, other healthcare facilities, service providers, and general public- Knowledge of clinic policies and procedures related to infection control, environmental safety, and patient confidentiality.- Knowledge or experience with health or dental plans, third party payers, CPT and ICD coding, and medical terminology; and cash handling experience preferred.Education:High SchoolExperience:1-4 yearsQualifications:- High school diploma or equivalent required, some college preferred- One year medical reception or patient care experience- Prior Epic experience Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Become a Patient Services Representative for some of the most skilled, compassionate and respected physicians in Madison! Our client is Dane County's longest-serving independent, multi-specialty health care provider, and they are hiring! If you are an experienced Receptionist with Medical Software and Terminology experience, apply today!Responsibilities:- Provides assistance to patients in person and over the phone to coordinate care- Assists the clinical care team members to coordinate all post-appointment follow ups- Performs various clerical duties for physicians and nursing staff.Working hours: 7:30 AM - 5:00 PMSkills:- PC/typing and telephone experience; pleasant, outgoing personality- Ability to perform multiple tasks in a fast-paced environment- Ability to maintain patient confidentiality- Excellent organization, planning, and prioritization skills- Clear and effective written and verbal communication skills- Ability to establish and maintain effective working relationships with physicians, staff, patients, other healthcare facilities, service providers, and general public- Knowledge of clinic policies and procedures related to infection control, environmental safety, and patient confidentiality.- Knowledge or experience with health or dental plans, third party payers, CPT and ICD coding, and medical terminology; and cash handling experience preferred.Education:High SchoolExperience:1-4 yearsQualifications:- High school diploma or equivalent required, some college preferred- One year medical reception or patient care experience- Prior Epic experience Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Augusta, Georgia
      • Temporary
      • $15.00 - $16.00 per hour
      • 8:00 AM - 5:00 PM
      Under the direction of the Patient Services Department Manager, the Operator is mainly responsible for proper and effective transfer of patients calls.Responsibilities:Major Areas of Responsibility for ALL Operator Staff:Answers phone calls in professional, helpful manner and directs calls appropriatelyProvides patients high quality customer serviceTransfer patients to appropriate extensionsCooperates with other departments in order to best address patient???s needs over the phoneCreates telephone encounters if neededResponsible for carefully screening patients for new addresses and new contact informationResponsible for communicating with the Scheduling Manager about creative ways to improve quality and productivity of the clinic Providing administrative, moral, and spiritual support to the rest of the departmentResponsible for helping other team members with the work load as neededOther duties as assigned by the Scheduling ManagerWorking hours: 8:00 AM - 5:00 PMSkills:Required Knowledge, Skills, Abilities:Must be able to organize, direct, prioritize, and delegate work appropriatelyMust have excellent customer service skillsMust be flexible with any schedule changesMust be able to stay professional at all timesMust have excellent analytical, problem-solving, and computer skillsStrong interpersonal communication skillsEducation:High SchoolExperience:1-4 yearsQualifications:Education and Experience: This position requires a High School diploma; Bachelor???s degree is preferred. Must speak BOTH English and SpanishPrevious medical office experience and experience with electronic medical records is preferred. Spherion has a great opportunity for a Spanish and English speaking individual to work in the medical field as a front desk receptionist. If you enjoy a fast paced environment while assisting others to get the treatment and attention they need, this position could be a solid fit for you or someone you know. Please apply and/or share!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Under the direction of the Patient Services Department Manager, the Operator is mainly responsible for proper and effective transfer of patients calls.Responsibilities:Major Areas of Responsibility for ALL Operator Staff:Answers phone calls in professional, helpful manner and directs calls appropriatelyProvides patients high quality customer serviceTransfer patients to appropriate extensionsCooperates with other departments in order to best address patient???s needs over the phoneCreates telephone encounters if neededResponsible for carefully screening patients for new addresses and new contact informationResponsible for communicating with the Scheduling Manager about creative ways to improve quality and productivity of the clinic Providing administrative, moral, and spiritual support to the rest of the departmentResponsible for helping other team members with the work load as neededOther duties as assigned by the Scheduling ManagerWorking hours: 8:00 AM - 5:00 PMSkills:Required Knowledge, Skills, Abilities:Must be able to organize, direct, prioritize, and delegate work appropriatelyMust have excellent customer service skillsMust be flexible with any schedule changesMust be able to stay professional at all timesMust have excellent analytical, problem-solving, and computer skillsStrong interpersonal communication skillsEducation:High SchoolExperience:1-4 yearsQualifications:Education and Experience: This position requires a High School diploma; Bachelor???s degree is preferred. Must speak BOTH English and SpanishPrevious medical office experience and experience with electronic medical records is preferred. Spherion has a great opportunity for a Spanish and English speaking individual to work in the medical field as a front desk receptionist. If you enjoy a fast paced environment while assisting others to get the treatment and attention they need, this position could be a solid fit for you or someone you know. Please apply and/or share!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fort Wayne, Indiana
      • Temp to Perm
      • $13.00 per hour
      • 7:45 AM - 4:45 PM
      Spherion Staffing is hiring Medical Appointment Schedulers in Fort Wayne, IN!Shift and Pay:Monday - Friday: 7:45am-4:45pm - $13/HRThe Appointment Reception Operators will be the first responders to the incoming calls for new patient appointment calls. Specific activities in this department include a brief medical interview of all patients with new problems to triage the patients to the most appropriate providers and educating new patients about our patient services web portal.Responsibilities:First responder on all phone calls for new patient appointment calls providing superior customer serviceSchedules all new patient and new medical problem appointments for callersGathers and enters or updates patient demographic informationEducate patients about realistic expectations of time and payment expected at the time of the appointmentInterview patients to make certain they are triaged in to the most appropriate sub-specialtyThorough knowledge of the EMR, PM (appt scheduling and demographic portions) as well as the patient portal tools is essential to this positionSetting expectations for patients when transferring callsUnderstanding of the Workers Compensation policies and scheduling/transferring as appropriateSchedule meetings, depositions and Medical Review Panels according to physician protocols.Refers callers to the phone nurse that require clinical information or expertise.Provides information to incoming callers about our services and assist them in selecting a physician.Has a basic understanding of contracted insurance plans.Performs other duties as directed by supervisor.Regular attendance and punctuality are requiredWorking hours: 7:45 AM - 4:45 PMSkills:Ability to read and comprehend, sort, alphabetize and file.Ability to operate computer keyboard and multi line telephone.Ability to maintain confidentiality.Ability to prioritize time and concentrate on multiple tasks.Ability to maintain a positive attitude while working under stress.Strong communication, listening and decision-making skills.Willingness to function as a team players, fostering effective work relationships with physicians and co-workers.Possess a pleasant personality, courteous manner and professional demeanor.Education:High SchoolExperience:1-4 yearsQualifications:High school graduate or equivalent experience required.Knowledge of computer keyboarding is required.Prior patient/customer relations experience required.Prior medical office experience preferred.Prior scheduling experience is preferred. If interested Apply Today! Then call or text us at 260-496-9900 to take the next steps!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is hiring Medical Appointment Schedulers in Fort Wayne, IN!Shift and Pay:Monday - Friday: 7:45am-4:45pm - $13/HRThe Appointment Reception Operators will be the first responders to the incoming calls for new patient appointment calls. Specific activities in this department include a brief medical interview of all patients with new problems to triage the patients to the most appropriate providers and educating new patients about our patient services web portal.Responsibilities:First responder on all phone calls for new patient appointment calls providing superior customer serviceSchedules all new patient and new medical problem appointments for callersGathers and enters or updates patient demographic informationEducate patients about realistic expectations of time and payment expected at the time of the appointmentInterview patients to make certain they are triaged in to the most appropriate sub-specialtyThorough knowledge of the EMR, PM (appt scheduling and demographic portions) as well as the patient portal tools is essential to this positionSetting expectations for patients when transferring callsUnderstanding of the Workers Compensation policies and scheduling/transferring as appropriateSchedule meetings, depositions and Medical Review Panels according to physician protocols.Refers callers to the phone nurse that require clinical information or expertise.Provides information to incoming callers about our services and assist them in selecting a physician.Has a basic understanding of contracted insurance plans.Performs other duties as directed by supervisor.Regular attendance and punctuality are requiredWorking hours: 7:45 AM - 4:45 PMSkills:Ability to read and comprehend, sort, alphabetize and file.Ability to operate computer keyboard and multi line telephone.Ability to maintain confidentiality.Ability to prioritize time and concentrate on multiple tasks.Ability to maintain a positive attitude while working under stress.Strong communication, listening and decision-making skills.Willingness to function as a team players, fostering effective work relationships with physicians and co-workers.Possess a pleasant personality, courteous manner and professional demeanor.Education:High SchoolExperience:1-4 yearsQualifications:High school graduate or equivalent experience required.Knowledge of computer keyboarding is required.Prior patient/customer relations experience required.Prior medical office experience preferred.Prior scheduling experience is preferred. If interested Apply Today! Then call or text us at 260-496-9900 to take the next steps!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temp to Perm
      • $18.50 per hour
      • 8:00 AM - 5:00 PM
      Become a Float Scheduler and Registration Representative for some of the most skilled, compassionate and respected physicians in Madison! Our client is Dane County's longest-serving independent, multi-specialty health care provider, and they are hiring! The Float Scheduling/Registration Representative provides coverage in internal medicine, pediatrics, OB/GYN, and physical therapy; and acts as switchboard operator, patient services representative, abstractor, and medical records clerk as assigned. This position greets patients, answers the telephone or switchboard, schedules appointments, registers patients, verifies and updates demographic and insurance information, prepares charts, pulls and files medical records, and performs other general clerical duties.Responsibilities:- Greets patients and others in a positive and helpful manner. Provides directions, information, and other assistance as needed. - Answers telephone in a pleasant and professional manner, identifying department and name, and forwards calls to, or accurately records messages for physicians and staff.- Builds and maintains provider schedules. Accurately schedules, reschedules, cancels, and coordinates patient appointments per physician protocol. Verifies demographic and insurance information. Schedules patients for follow-up appointments and procedures. Contacts patients 1-2 days prior to appointment to confirm appointment.- Registers patients, verifies, updates, and/or enters patient demographic and insurance information with a high degree of accuracy. - Reviews patient notes and follows through on requests from business office (e.g. checking for payment before scheduling, directing patient to registration for copy of insurance card, etc.). - Accepts checks, debit/credit, and cash payments in person and provides receipt.- Distributes materials to patients as required by department (e.g. Medicare brochures, pediatric questionnaires, testing instructions, and educational materials, etc.). Distributes drug samples for patients as instructed by physicians/nursing staff and has recipient sign receipt.- Performs pre-registration and works registration and billing workqueues.- Pulls, files, and delivers charts; numbers and files documentation and correspondence; and answers telephone requests for charts and/or medical information release.- Adheres to clinic and departmental policies and procedures including patient confidentiality.- Attends and participates in department meetings.Working hours: 8:00 AM - 5:00 PMSkills:- Excellent organization, planning and prioritization skills; clear and effective written and verbal communication skills- Strong attention to detail/accuracy; resourcefulness and initiative to learn new skills- Ability to perform multiple tasks in a fast-paced environment- Ability to demonstrate empathy and compassion- Proficiency in use of Microsoft Word, Excel and OutlookEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or equivalent required, some college preferred - 2+ years of reception/office experience in a medical/dental office, or insurance setting- Prior Epic experience required.- Current CPT and ICD coding, and medical terminology; and cash handling experience. Apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Become a Float Scheduler and Registration Representative for some of the most skilled, compassionate and respected physicians in Madison! Our client is Dane County's longest-serving independent, multi-specialty health care provider, and they are hiring! The Float Scheduling/Registration Representative provides coverage in internal medicine, pediatrics, OB/GYN, and physical therapy; and acts as switchboard operator, patient services representative, abstractor, and medical records clerk as assigned. This position greets patients, answers the telephone or switchboard, schedules appointments, registers patients, verifies and updates demographic and insurance information, prepares charts, pulls and files medical records, and performs other general clerical duties.Responsibilities:- Greets patients and others in a positive and helpful manner. Provides directions, information, and other assistance as needed. - Answers telephone in a pleasant and professional manner, identifying department and name, and forwards calls to, or accurately records messages for physicians and staff.- Builds and maintains provider schedules. Accurately schedules, reschedules, cancels, and coordinates patient appointments per physician protocol. Verifies demographic and insurance information. Schedules patients for follow-up appointments and procedures. Contacts patients 1-2 days prior to appointment to confirm appointment.- Registers patients, verifies, updates, and/or enters patient demographic and insurance information with a high degree of accuracy. - Reviews patient notes and follows through on requests from business office (e.g. checking for payment before scheduling, directing patient to registration for copy of insurance card, etc.). - Accepts checks, debit/credit, and cash payments in person and provides receipt.- Distributes materials to patients as required by department (e.g. Medicare brochures, pediatric questionnaires, testing instructions, and educational materials, etc.). Distributes drug samples for patients as instructed by physicians/nursing staff and has recipient sign receipt.- Performs pre-registration and works registration and billing workqueues.- Pulls, files, and delivers charts; numbers and files documentation and correspondence; and answers telephone requests for charts and/or medical information release.- Adheres to clinic and departmental policies and procedures including patient confidentiality.- Attends and participates in department meetings.Working hours: 8:00 AM - 5:00 PMSkills:- Excellent organization, planning and prioritization skills; clear and effective written and verbal communication skills- Strong attention to detail/accuracy; resourcefulness and initiative to learn new skills- Ability to perform multiple tasks in a fast-paced environment- Ability to demonstrate empathy and compassion- Proficiency in use of Microsoft Word, Excel and OutlookEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or equivalent required, some college preferred - 2+ years of reception/office experience in a medical/dental office, or insurance setting- Prior Epic experience required.- Current CPT and ICD coding, and medical terminology; and cash handling experience. Apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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