The ROI Specialist works Monday - Friday from 11:00PM - 7:00 AM. This position requires training for 3 - 4 weeks on the day shift which is 8:00 AM - 4:30 PM. As part of the Release of Information Team, interprets and responds to requests for protected health information. Ensures the privacy of the patient by safeguarding and protecting protected health information in the performance of duties. Fulfills release of information requests in an accurate and professional manner within timeframes established in contracted Service Level Agreements with the customer. Adheres to Customer policy, as well as, state and federal regulatory guidelines surrounding the release of protected health information.Responsibilities:Reproduces protected health information using a variety of technologies, including photocopiers, scanners and facsimiles. Performs data entry functions, utilizing tracking application, to log, monitor, and complete requests for information. Provides routine service to customers regarding release of information requests, and the retrieval and delivery of protected health information and materials on-site at customer facilities and at designated centers Periodically, attends meetings and/or training to keep abreast of industry and regulatory changes effecting release of information functions.Working hours: 11:00 PM - 7:00 AMSkills:Customer ServiceMedical Records (ROI)Data EntryEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or GED required, Associate?s Degree preferred. R.H.I.T. desired. A minimum of 1-3 years of customer service experience, records management or healthcare experience required.Demonstrated ability to maintain a high level of confidentiality regarding patient information. Knowledge of HIPAA preferred. Apply online or email updated resume to birminghamoffice@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
The ROI Specialist works Monday - Friday from 11:00PM - 7:00 AM. This position requires training for 3 - 4 weeks on the day shift which is 8:00 AM - 4:30 PM. As part of the Release of Information Team, interprets and responds to requests for protected health information. Ensures the privacy of the patient by safeguarding and protecting protected health information in the performance of duties. Fulfills release of information requests in an accurate and professional manner within timeframes established in contracted Service Level Agreements with the customer. Adheres to Customer policy, as well as, state and federal regulatory guidelines surrounding the release of protected health information.Responsibilities:Reproduces protected health information using a variety of technologies, including photocopiers, scanners and facsimiles. Performs data entry functions, utilizing tracking application, to log, monitor, and complete requests for information. Provides routine service to customers regarding release of information requests, and the retrieval and delivery of protected health information and materials on-site at customer facilities and at designated centers Periodically, attends meetings and/or training to keep abreast of industry and regulatory changes effecting release of information functions.Working hours: 11:00 PM - 7:00 AMSkills:Customer ServiceMedical Records (ROI)Data EntryEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or GED required, Associate?s Degree preferred. R.H.I.T. desired. A minimum of 1-3 years of customer service experience, records management or healthcare experience required.Demonstrated ability to maintain a high level of confidentiality regarding patient information. Knowledge of HIPAA preferred. Apply online or email updated resume to birminghamoffice@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
This position deals with very high call volume from patients, customers and clients.Must be able to handle the high volume, stressful call center situations with integrity, respect, and professionalism.Need to be able to follow a scriptResponsibilities:Reproduces protected health information using a variety of technologies, including photocopiers, scanners and facsimiles. Performs data entry functions, utilizing tracking application, to log, monitor, and complete requests for information. Provides routine service to customers regarding release of information requests, and the retrieval and delivery of protected health information and materials on-site at customer facilities and at designated Centers. Periodically, attends meetings and/or training to keep abreast of industry and regulatory changes effecting release of information functions.Working hours: 8:00 AM - 4:30 PMSkills:Customer ServiceMedical Records (ROI)Data EntryEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or GED required, Associate?s Degree preferred. R.H.I.T. desired. A minimum of 1-3 years of customer service experience, records management or healthcare experience required.Demonstrated ability to maintain a high level of confidentiality regarding patient information. Knowledge of HIPAA preferred. Apply online or email updated resume to birminghamoffice@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
This position deals with very high call volume from patients, customers and clients.Must be able to handle the high volume, stressful call center situations with integrity, respect, and professionalism.Need to be able to follow a scriptResponsibilities:Reproduces protected health information using a variety of technologies, including photocopiers, scanners and facsimiles. Performs data entry functions, utilizing tracking application, to log, monitor, and complete requests for information. Provides routine service to customers regarding release of information requests, and the retrieval and delivery of protected health information and materials on-site at customer facilities and at designated Centers. Periodically, attends meetings and/or training to keep abreast of industry and regulatory changes effecting release of information functions.Working hours: 8:00 AM - 4:30 PMSkills:Customer ServiceMedical Records (ROI)Data EntryEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or GED required, Associate?s Degree preferred. R.H.I.T. desired. A minimum of 1-3 years of customer service experience, records management or healthcare experience required.Demonstrated ability to maintain a high level of confidentiality regarding patient information. Knowledge of HIPAA preferred. Apply online or email updated resume to birminghamoffice@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Recruiting for two temp-to-hire opportunities in Birmingham (Hwy 280 area).Responsibilities:Assisting customers in-person, telephone, and emailExplaining skincare products/procedures Accept payments, schedule appointments, updating chartsWorking hours: 8:30 AM - 5:30 PMSkills:Professional Customer Service Skills (friendly, inviting, willingness to assist)Ability to learn skincare and cosmeticsProfessional demeanor in-person and telephone, excellent communication skills, reliable, trust-worthEducation:High SchoolExperience:4-7 yearsQualifications:Previous Receptionist experience is highly desiredExperience in a medical office/SPA/cosmetics industry are a plus!Must have an aptitude for healthy living and interest in skincare/cosmetics Employees may work until 6:00 - 7:00 on Thursday & Friday nights. All employees must be able to stay late on any given night or work overtime. Apply online or email an updated resume to birminghamoffice@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Recruiting for two temp-to-hire opportunities in Birmingham (Hwy 280 area).Responsibilities:Assisting customers in-person, telephone, and emailExplaining skincare products/procedures Accept payments, schedule appointments, updating chartsWorking hours: 8:30 AM - 5:30 PMSkills:Professional Customer Service Skills (friendly, inviting, willingness to assist)Ability to learn skincare and cosmeticsProfessional demeanor in-person and telephone, excellent communication skills, reliable, trust-worthEducation:High SchoolExperience:4-7 yearsQualifications:Previous Receptionist experience is highly desiredExperience in a medical office/SPA/cosmetics industry are a plus!Must have an aptitude for healthy living and interest in skincare/cosmetics Employees may work until 6:00 - 7:00 on Thursday & Friday nights. All employees must be able to stay late on any given night or work overtime. Apply online or email an updated resume to birminghamoffice@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.