Spherion Staffing is looking for a customer service representative. This is a full time position Monday-Friday 8am-5pm. This is a temp to hire position with an appliance company.Responsibilities:- Work in the eCommerce Dashboards space ability to reply to messages, handle claims, up-sell, process returns and give feedback to customers.- Follow appropriate procedures from start to finish ensuring customer satisfaction with existing customers.- Work towards continuous improvement with our virtual processes and procedure- Scheduling and troubleshooting for Technicians out in the field.- Awareness and knowledge regarding programming and some coding with highly functioning computer skills- Helping with any other duties.Working hours: 8:00 AM - 5:00 PMSkills:- Ability to build rapport with clients- Ability to prioritize and multitask- Positive and professional demeanor- Excellent written and verbal communication skillsEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or equivalent- Previous experience in customer service, sales, or other related fields Spherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is looking for a customer service representative. This is a full time position Monday-Friday 8am-5pm. This is a temp to hire position with an appliance company.Responsibilities:- Work in the eCommerce Dashboards space ability to reply to messages, handle claims, up-sell, process returns and give feedback to customers.- Follow appropriate procedures from start to finish ensuring customer satisfaction with existing customers.- Work towards continuous improvement with our virtual processes and procedure- Scheduling and troubleshooting for Technicians out in the field.- Awareness and knowledge regarding programming and some coding with highly functioning computer skills- Helping with any other duties.Working hours: 8:00 AM - 5:00 PMSkills:- Ability to build rapport with clients- Ability to prioritize and multitask- Positive and professional demeanor- Excellent written and verbal communication skillsEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or equivalent- Previous experience in customer service, sales, or other related fields Spherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion has partnered with a fast growing company in the health care space seeking an Instructional Designer to join the Learning & Development team in Fort Myers, FL. They are looking for a new team member who is positive, energetic, well-organized, can multi-task, and think outside of the box. They want someone who supports our top initiative of ensuring an excellent patient experience!The Instructional Designer will support the build out of company University training content and materials by identifying, packaging and deploying content for optimum delivery on behalf of the company's various audience groups. Formal learning and development content is used in a blended approach, involving eLearning, mobile training, virtual training, and classroom training. Informal learning and development includes "just in time" decision support and the ability for Subject Matter Experts to create and deploy content via methods such as social media formats and video.Responsibilities:- Establish and ensure adherence to The company University learning and development standards- Under direction of departmental leadership, create standard templates for content delivery (e.g., training documents, delivery materials)- Create and test structures to deploy content on various platforms/channels (e.g., Learning Management System, Intranet, mobile devices)- Create standard operating procedures regarding the use of various platforms- Create content inventory and adhere to taxonomy for identifying and tagging content within Learning Management System (LMS)- Keep up to date on learning tools, trends, and ideas- Write and edit text to communicate availability of training courses and materials- Create and package training and educational content for platforms and various learning modalities (e.g., classroom, webinar, eLearning, simulations)- Collaborate with Subject Matter Experts (SMEs) to identify content for new initiatives, and to remediate current issues and improve workflows- Translate company's protocols, procedures and policies into simple and well-structured decision support materials, newsletters and formal training formats (e.g., instructor-led, virtual, eLearning, video, simulation) according to adult learning and instructional design best practices- Design quizzes and meaningful course interactions to increase learning and retention- Collaborate with SMEs to maintain and update content to keep current- Assist in aligning all necessary content to support new hire orientation and onboarding- Identify, acquire and maintain external training and educational content- Research and recommend vendors for third party content- Maintain vendor content- Performs other job-related duties as requireWorking hours: 8:00 AM - 5:00 PMSkills:- Proficient knowledge of Microsoft Excel Spreadsheet software; Microsoft Word Processing software, PowerPoint, Access, Outlook and ADP Payroll systems. Knowledge of Computers, Fax, Portals, Uploading, Downloading etc.- Microsoft Word: basic text formatting functions, tables, bullets and numbering, hanging indents, inserting graphics, tracking changes, accepting comments and changes.- Microsoft PowerPoint: basic text formatting, tables, master layouts, text and title placeholders, entering slide notes; ability to use graphic design features to create screen layouts.- Ability to maintain & access files in an organized fashion on local hard drive, network drive and Learning Management System (LMS).Education:BachelorsExperience:1-4 yearsQualifications:Bachelor's degree in training and development, organizational design, organizational development, human resources, psychology, business/technical writing, communications, literature or a related discipline.3 years in the instructional design function.2+years solid experience in delivering training.Experience in basic eLearning authoring tools (e.g., Captivate, Articulate) Please apply with a current resume for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion has partnered with a fast growing company in the health care space seeking an Instructional Designer to join the Learning & Development team in Fort Myers, FL. They are looking for a new team member who is positive, energetic, well-organized, can multi-task, and think outside of the box. They want someone who supports our top initiative of ensuring an excellent patient experience!The Instructional Designer will support the build out of company University training content and materials by identifying, packaging and deploying content for optimum delivery on behalf of the company's various audience groups. Formal learning and development content is used in a blended approach, involving eLearning, mobile training, virtual training, and classroom training. Informal learning and development includes "just in time" decision support and the ability for Subject Matter Experts to create and deploy content via methods such as social media formats and video.Responsibilities:- Establish and ensure adherence to The company University learning and development standards- Under direction of departmental leadership, create standard templates for content delivery (e.g., training documents, delivery materials)- Create and test structures to deploy content on various platforms/channels (e.g., Learning Management System, Intranet, mobile devices)- Create standard operating procedures regarding the use of various platforms- Create content inventory and adhere to taxonomy for identifying and tagging content within Learning Management System (LMS)- Keep up to date on learning tools, trends, and ideas- Write and edit text to communicate availability of training courses and materials- Create and package training and educational content for platforms and various learning modalities (e.g., classroom, webinar, eLearning, simulations)- Collaborate with Subject Matter Experts (SMEs) to identify content for new initiatives, and to remediate current issues and improve workflows- Translate company's protocols, procedures and policies into simple and well-structured decision support materials, newsletters and formal training formats (e.g., instructor-led, virtual, eLearning, video, simulation) according to adult learning and instructional design best practices- Design quizzes and meaningful course interactions to increase learning and retention- Collaborate with SMEs to maintain and update content to keep current- Assist in aligning all necessary content to support new hire orientation and onboarding- Identify, acquire and maintain external training and educational content- Research and recommend vendors for third party content- Maintain vendor content- Performs other job-related duties as requireWorking hours: 8:00 AM - 5:00 PMSkills:- Proficient knowledge of Microsoft Excel Spreadsheet software; Microsoft Word Processing software, PowerPoint, Access, Outlook and ADP Payroll systems. Knowledge of Computers, Fax, Portals, Uploading, Downloading etc.- Microsoft Word: basic text formatting functions, tables, bullets and numbering, hanging indents, inserting graphics, tracking changes, accepting comments and changes.- Microsoft PowerPoint: basic text formatting, tables, master layouts, text and title placeholders, entering slide notes; ability to use graphic design features to create screen layouts.- Ability to maintain & access files in an organized fashion on local hard drive, network drive and Learning Management System (LMS).Education:BachelorsExperience:1-4 yearsQualifications:Bachelor's degree in training and development, organizational design, organizational development, human resources, psychology, business/technical writing, communications, literature or a related discipline.3 years in the instructional design function.2+years solid experience in delivering training.Experience in basic eLearning authoring tools (e.g., Captivate, Articulate) Please apply with a current resume for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We have partnered with an established Logistics company in Groveland to fill a Payroll Specialist position. The individual in this role would be responsible to coordinate Driver issues for units needing repair on the road.Day Shift Monday to Friday 7:00 am to 3:00 pmNight Shift Monday to Friday 3:00 pm to 12:00 amResponsibilities:?Via phone and SamSara message screen, assist Drivers with issued on the Road. Find nearest and most cost-effective way to get unit back in service. ?Enter all units needing repairs into FleetRX Downed Equipment. Enter updates as they happen. Close out units in Downed Equipment when repairs are complete. Ensure invoices are received for all repairs including no charge warranty repairs. ?Determine if repairs are an accident, driver charge back, customer charge back, warranty, or normal wear and tear. Code repair correctly in FleetRX.?Monitor and approve unit washes on the road. ?Request and approve repair estimate up $2,000.00.?Issue Purchase Orders/ComChecks/Virtual Credit Cards to Vendors per approved estimates. Create and close Repair Orders to track work done. ?Track warranty repairs and secure parts to return to Groveland for processing. ?Keep up to date on all regulatory requirements.?Help keep office area clean and orderly to ensure a safe and efficient work environment.?Ensure campaigns, PM?s, and Recalls are performed when necessary, on the Road.?Immediately ensure units in shop being worked on are in S status and removed from S status and entered as A status upon completion so unit can be dispatched as soon as available. Communicate status changes to -Operations via E-mail/Check Call (AS400). ?Assist during quarterly parts inventory as needed.?Monitor and clear Driver VIR?s.?Request Hotels and Lyft rides for Drivers.?Approve and monitor NTP repair estimates and repairs in progress.Working hours: 7:00 AM - 3:00 PMSkills:- Ability to multi-task- Ability to read and write English- Data Entry- Computer SkillsEducation:High SchoolExperience:0-1 yearsQualifications:Education: High School or GED For immediate consideration apply today with your resume.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We have partnered with an established Logistics company in Groveland to fill a Payroll Specialist position. The individual in this role would be responsible to coordinate Driver issues for units needing repair on the road.Day Shift Monday to Friday 7:00 am to 3:00 pmNight Shift Monday to Friday 3:00 pm to 12:00 amResponsibilities:?Via phone and SamSara message screen, assist Drivers with issued on the Road. Find nearest and most cost-effective way to get unit back in service. ?Enter all units needing repairs into FleetRX Downed Equipment. Enter updates as they happen. Close out units in Downed Equipment when repairs are complete. Ensure invoices are received for all repairs including no charge warranty repairs. ?Determine if repairs are an accident, driver charge back, customer charge back, warranty, or normal wear and tear. Code repair correctly in FleetRX.?Monitor and approve unit washes on the road. ?Request and approve repair estimate up $2,000.00.?Issue Purchase Orders/ComChecks/Virtual Credit Cards to Vendors per approved estimates. Create and close Repair Orders to track work done. ?Track warranty repairs and secure parts to return to Groveland for processing. ?Keep up to date on all regulatory requirements.?Help keep office area clean and orderly to ensure a safe and efficient work environment.?Ensure campaigns, PM?s, and Recalls are performed when necessary, on the Road.?Immediately ensure units in shop being worked on are in S status and removed from S status and entered as A status upon completion so unit can be dispatched as soon as available. Communicate status changes to -Operations via E-mail/Check Call (AS400). ?Assist during quarterly parts inventory as needed.?Monitor and clear Driver VIR?s.?Request Hotels and Lyft rides for Drivers.?Approve and monitor NTP repair estimates and repairs in progress.Working hours: 7:00 AM - 3:00 PMSkills:- Ability to multi-task- Ability to read and write English- Data Entry- Computer SkillsEducation:High SchoolExperience:0-1 yearsQualifications:Education: High School or GED For immediate consideration apply today with your resume.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Provide administrative support to firm's Consultants by managing calendars, coordinating meetings with clients, booking travel, and assisting with the creation and editing of sales proposals. Must be able to work in various systems and platforms such as Word, Excel, PowerPoint, HubSpot, Filemaker, Outlook, Dropbox, project management and scheduling platforms (Wrike, Acuity and others), and virtual video conferencing platforms (Zoom, Microsoft Teams and WebEx), as well as follow defined processes, while also identifying opportunities to innovate processes.Responsibilities:Perform a full spectrum of program and project management functions for approximately 30 to 50 seminars a year. You will be working directly with clients and consultants to ensure project deliverables and timelines are met. Effectively determine and direct the use of outsourced resource needs and manage outside vendors during client engagements, ensuring projects stay within budgets and client-driven timelines are met. Provide project management for Organizational Transformation engagements that include data collection, when needed.Working hours: 8:00 AM - 5:00 PMSkills:The ideal candidate will possess the following skills and abilities:Develop and manage schedules, timelines, work plans, for multiple projects all within strict deadlines, and within assigned budgets. Ability to maintain confidentiality with the highest professionalism. Excellent communication and listening skills, on phone, in person and written. Consistent ability to support consultants, during and off business hours. Work effectively with internal and external clients by communicating clearly, consistently, candidly, and openly. Can work as part of the team, but can also manage workload independently by prioritizing and delegating. Flexible with ability to work and focus on several assignments simultaneously and comfortable with consistently changing priorities, while striving to maintain a high degree of accuracy and attention to detail at all times.Education:BachelorsExperience:4-7 yearsQualifications:Bachelor's DegreeA minimum of 3-5 years of administrative or project management experience.Ability to speak and write in English and Spanish. If you have the experience and qualifications for this position. Please apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Provide administrative support to firm's Consultants by managing calendars, coordinating meetings with clients, booking travel, and assisting with the creation and editing of sales proposals. Must be able to work in various systems and platforms such as Word, Excel, PowerPoint, HubSpot, Filemaker, Outlook, Dropbox, project management and scheduling platforms (Wrike, Acuity and others), and virtual video conferencing platforms (Zoom, Microsoft Teams and WebEx), as well as follow defined processes, while also identifying opportunities to innovate processes.Responsibilities:Perform a full spectrum of program and project management functions for approximately 30 to 50 seminars a year. You will be working directly with clients and consultants to ensure project deliverables and timelines are met. Effectively determine and direct the use of outsourced resource needs and manage outside vendors during client engagements, ensuring projects stay within budgets and client-driven timelines are met. Provide project management for Organizational Transformation engagements that include data collection, when needed.Working hours: 8:00 AM - 5:00 PMSkills:The ideal candidate will possess the following skills and abilities:Develop and manage schedules, timelines, work plans, for multiple projects all within strict deadlines, and within assigned budgets. Ability to maintain confidentiality with the highest professionalism. Excellent communication and listening skills, on phone, in person and written. Consistent ability to support consultants, during and off business hours. Work effectively with internal and external clients by communicating clearly, consistently, candidly, and openly. Can work as part of the team, but can also manage workload independently by prioritizing and delegating. Flexible with ability to work and focus on several assignments simultaneously and comfortable with consistently changing priorities, while striving to maintain a high degree of accuracy and attention to detail at all times.Education:BachelorsExperience:4-7 yearsQualifications:Bachelor's DegreeA minimum of 3-5 years of administrative or project management experience.Ability to speak and write in English and Spanish. If you have the experience and qualifications for this position. Please apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We have partnered with an established Logistics company in Groveland to fill a Payroll Specialist position. The individual in this role would be responsible to coordinate Driver issues for units needing repair on the road.Day Shift Monday to Friday 7:00 am to 3:00 pmNight Shift Monday to Friday 3:00 pm to 12:00 amResponsibilities:?Via phone and SamSara message screen, assist Drivers with issued on the Road. Find nearest and most cost-effective way to get unit back in service. ?Enter all units needing repairs into FleetRX Downed Equipment. Enter updates as they happen. Close out units in Downed Equipment when repairs are complete. Ensure invoices are received for all repairs including no charge warranty repairs. ?Determine if repairs are an accident, driver charge back, customer charge back, warranty, or normal wear and tear. Code repair correctly in FleetRX.?Monitor and approve unit washes on the road. ?Request and approve repair estimate up $2,000.00.?Issue Purchase Orders/ComChecks/Virtual Credit Cards to Vendors per approved estimates. Create and close Repair Orders to track work done. ?Track warranty repairs and secure parts to return to Groveland for processing. ?Keep up to date on all regulatory requirements.?Help keep office area clean and orderly to ensure a safe and efficient work environment.?Ensure campaigns, PM?s, and Recalls are performed when necessary, on the Road.?Immediately ensure units in shop being worked on are in S status and removed from S status and entered as A status upon completion so unit can be dispatched as soon as available. Communicate status changes to -Operations via E-mail/Check Call (AS400). ?Assist during quarterly parts inventory as needed.?Monitor and clear Driver VIR?s.?Request Hotels and Lyft rides for Drivers.?Approve and monitor NTP repair estimates and repairs in progress.Working hours: 7:00 AM - 3:00 PMSkills:- Ability to multi-task- Ability to read and write English- Data Entry- Computer SkillsEducation:High SchoolExperience:0-1 yearsQualifications:Education: High School or GED For immediate consideration apply today with your resume.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We have partnered with an established Logistics company in Groveland to fill a Payroll Specialist position. The individual in this role would be responsible to coordinate Driver issues for units needing repair on the road.Day Shift Monday to Friday 7:00 am to 3:00 pmNight Shift Monday to Friday 3:00 pm to 12:00 amResponsibilities:?Via phone and SamSara message screen, assist Drivers with issued on the Road. Find nearest and most cost-effective way to get unit back in service. ?Enter all units needing repairs into FleetRX Downed Equipment. Enter updates as they happen. Close out units in Downed Equipment when repairs are complete. Ensure invoices are received for all repairs including no charge warranty repairs. ?Determine if repairs are an accident, driver charge back, customer charge back, warranty, or normal wear and tear. Code repair correctly in FleetRX.?Monitor and approve unit washes on the road. ?Request and approve repair estimate up $2,000.00.?Issue Purchase Orders/ComChecks/Virtual Credit Cards to Vendors per approved estimates. Create and close Repair Orders to track work done. ?Track warranty repairs and secure parts to return to Groveland for processing. ?Keep up to date on all regulatory requirements.?Help keep office area clean and orderly to ensure a safe and efficient work environment.?Ensure campaigns, PM?s, and Recalls are performed when necessary, on the Road.?Immediately ensure units in shop being worked on are in S status and removed from S status and entered as A status upon completion so unit can be dispatched as soon as available. Communicate status changes to -Operations via E-mail/Check Call (AS400). ?Assist during quarterly parts inventory as needed.?Monitor and clear Driver VIR?s.?Request Hotels and Lyft rides for Drivers.?Approve and monitor NTP repair estimates and repairs in progress.Working hours: 7:00 AM - 3:00 PMSkills:- Ability to multi-task- Ability to read and write English- Data Entry- Computer SkillsEducation:High SchoolExperience:0-1 yearsQualifications:Education: High School or GED For immediate consideration apply today with your resume.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.