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        • Raleigh, North Carolina
        • Temporary
        • $13.00 - $14.00 per hour
        • Various Shifts Available
        As an Enrollment Specialists you will serve as the day-to-day frontline support for members and authorized representatives to provide choice counseling and support with enrollments, disenrollments and appeals for NC residents enrolling in Medicaid benefits. You will help to de-escalate issues as appropriate and properly document all call center contacts. In addition to handling inbound volume, Enrollment Specialists will also assist with Outbound follow up calls and working manual tasks as needed to support the North Carolina Medicaid Transformation program.Responsibilities:Handle high volume inbound calls supporting members with counseling when selecting appropriate health care plans to meet their needsAccurately document member information and call notesProvide members with accurate information and a positive experience to all callers (callers may also include local county offices)De-escalate callers when handling complaints and escalating when appropriateHandle up to 3 incoming chat sessions simultaneouslyComplete offline work as neededWorking hours: Various Shifts AvailableSkills:Attention to detailBi-lingual a PlusMedicaid experience a plusAbility to multi-task and complete work on-time with accuracyProficient typing skillsSolid computer skills: Word, Excel and OutlookVerbal and written skillsEducation:High SchoolExperience:1-4 yearsQualifications:1-3 years inbound call center experience is required, preferred in healthcareHS diploma or GEDAbility to work in a high-speed, fast paced environmentAbility to work flexible schedules including evenings and weekends APPLY TODAY - Work starts in the new year - all qualified applicants will be considered - call 919-873-5588 and ask for KamSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        As an Enrollment Specialists you will serve as the day-to-day frontline support for members and authorized representatives to provide choice counseling and support with enrollments, disenrollments and appeals for NC residents enrolling in Medicaid benefits. You will help to de-escalate issues as appropriate and properly document all call center contacts. In addition to handling inbound volume, Enrollment Specialists will also assist with Outbound follow up calls and working manual tasks as needed to support the North Carolina Medicaid Transformation program.Responsibilities:Handle high volume inbound calls supporting members with counseling when selecting appropriate health care plans to meet their needsAccurately document member information and call notesProvide members with accurate information and a positive experience to all callers (callers may also include local county offices)De-escalate callers when handling complaints and escalating when appropriateHandle up to 3 incoming chat sessions simultaneouslyComplete offline work as neededWorking hours: Various Shifts AvailableSkills:Attention to detailBi-lingual a PlusMedicaid experience a plusAbility to multi-task and complete work on-time with accuracyProficient typing skillsSolid computer skills: Word, Excel and OutlookVerbal and written skillsEducation:High SchoolExperience:1-4 yearsQualifications:1-3 years inbound call center experience is required, preferred in healthcareHS diploma or GEDAbility to work in a high-speed, fast paced environmentAbility to work flexible schedules including evenings and weekends APPLY TODAY - Work starts in the new year - all qualified applicants will be considered - call 919-873-5588 and ask for KamSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Winchester, Virginia
        • Temp to Perm
        • $14.00 per hour
        • 3:00 PM - 11:30 PM
        Make outbound calls and document the background processTraining will start the first week of March.Responsibilities:.Working hours: 3:00 PM - 11:30 PMSkills:.Education:No Degree RequiredExperience:1-4 yearsQualifications:Previous Office Setting Experience. Please call our office to learn more about this exciting opportunity 540-431-4857Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Make outbound calls and document the background processTraining will start the first week of March.Responsibilities:.Working hours: 3:00 PM - 11:30 PMSkills:.Education:No Degree RequiredExperience:1-4 yearsQualifications:Previous Office Setting Experience. Please call our office to learn more about this exciting opportunity 540-431-4857Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Indianapolis, Indiana
        • Temp to Perm
        • $15.50 per hour
        • Various Shifts Available
        Spherion Staffing is hiring Call Center Representatives located in Plainfield! This position is temporarily remote.Must be available for any shift between the hours of 8am-10pm.Pay is $15.50/hr.You will be assigned to one of the following shifts:1. 08:00 AM - 05:00 PM2. 10:00 AM - 07:00 PM3. 01:00 PM - 10:00 PMStable internet connection required and the ability to work remotely temporarily.Responsibilities:Provide excellent customer service to clients, internal and external business partners, and vendors, both over the phone and in writing, following the Perfect Client Experience model.Minimize risk through consistent and accurate application of Bank, investor, insurer and regulatory guidelines in relation to default processesProvide guidance and direction to assist clients in completing their Mortgage Assistance ApplicationNotify and educate clients of all Investor /Insurer programs available while informing of the decision process.Complete loan research and notations of the servicing file in Mortgage Servicing Platform (MSP) and auxiliary systems.Monitor and perform frequent follow-up with clients to ensure the best execution of the appropriate workout.Track, resolve and ensure appropriate handling of client complaints by properly logging them in the appropriate system, notating a detailed explanation of the issue and resolution, and correctly routing for reporting purposes.Enhance personal and professional growth through completion of mandatory training courses within the given timeframe, as well as voluntary training and education related to job function or areas of interest.Working hours: Various Shifts AvailableSkills:Strong analytical and organizational skills with great attention to detailAbility to grasp concepts quicklyFlexibility to adapt to frequently changing processes and proceduresDemonstrated proficiency in basic computer applications, such as Microsoft Office software productsUnderstanding of Call Center telephony and technologyCustomer focused interpersonal skills-Ability to multitask and prioritize issues-Communication SkillsEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or GED EquivalentPreferred:Previous Mortgage Single Point of Contact ExperienceExperience in mortgage, banking, financial risk, audit or complianceKnowledge of basic collection, mortgage servicing and default servicing concepts Apply now or text/call 317-843-2512 for more information!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Spherion Staffing is hiring Call Center Representatives located in Plainfield! This position is temporarily remote.Must be available for any shift between the hours of 8am-10pm.Pay is $15.50/hr.You will be assigned to one of the following shifts:1. 08:00 AM - 05:00 PM2. 10:00 AM - 07:00 PM3. 01:00 PM - 10:00 PMStable internet connection required and the ability to work remotely temporarily.Responsibilities:Provide excellent customer service to clients, internal and external business partners, and vendors, both over the phone and in writing, following the Perfect Client Experience model.Minimize risk through consistent and accurate application of Bank, investor, insurer and regulatory guidelines in relation to default processesProvide guidance and direction to assist clients in completing their Mortgage Assistance ApplicationNotify and educate clients of all Investor /Insurer programs available while informing of the decision process.Complete loan research and notations of the servicing file in Mortgage Servicing Platform (MSP) and auxiliary systems.Monitor and perform frequent follow-up with clients to ensure the best execution of the appropriate workout.Track, resolve and ensure appropriate handling of client complaints by properly logging them in the appropriate system, notating a detailed explanation of the issue and resolution, and correctly routing for reporting purposes.Enhance personal and professional growth through completion of mandatory training courses within the given timeframe, as well as voluntary training and education related to job function or areas of interest.Working hours: Various Shifts AvailableSkills:Strong analytical and organizational skills with great attention to detailAbility to grasp concepts quicklyFlexibility to adapt to frequently changing processes and proceduresDemonstrated proficiency in basic computer applications, such as Microsoft Office software productsUnderstanding of Call Center telephony and technologyCustomer focused interpersonal skills-Ability to multitask and prioritize issues-Communication SkillsEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or GED EquivalentPreferred:Previous Mortgage Single Point of Contact ExperienceExperience in mortgage, banking, financial risk, audit or complianceKnowledge of basic collection, mortgage servicing and default servicing concepts Apply now or text/call 317-843-2512 for more information!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • East Lansing, Michigan
        • Temp to Perm
        • $12.75 per hour
        • Various Shifts Available
        Our client has immediate openings for Customer Service Representatives in an all inbound call center. They are looking for candidates with data entry skills, excellent communication and a good work ethic. In this role, you will provide knowledgeable, courteous and responsive customer service in a high-volume, fast-paced call center environment using PC, Internet, and phone technology.There are some good benefits to working for this company such as it is a Monday-Friday position, you get all the state holidays off and it is work from home as of right now!The pay: $12.75/hrResponsibilities:The Customer Service Representative is responsible for answering incoming customer calls promptly and in accordance with the established call-handling procedures. The agent will provide concise, quality customer service in a professional, timely, and courteous mannerWorking hours: Various Shifts AvailableSkills:Customer service mindsetPhone etiquettetyping ability to stay focused in a sedentary environmentEducation:High SchoolExperience:0-1 yearsQualifications:MUST HAVE availability between 8am-7pm Monday - FridayHigh School equivalent or higher educationUPDATED customer service oriented resumeMust be able to type 25 WPM minimum APPLY NOW! call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Our client has immediate openings for Customer Service Representatives in an all inbound call center. They are looking for candidates with data entry skills, excellent communication and a good work ethic. In this role, you will provide knowledgeable, courteous and responsive customer service in a high-volume, fast-paced call center environment using PC, Internet, and phone technology.There are some good benefits to working for this company such as it is a Monday-Friday position, you get all the state holidays off and it is work from home as of right now!The pay: $12.75/hrResponsibilities:The Customer Service Representative is responsible for answering incoming customer calls promptly and in accordance with the established call-handling procedures. The agent will provide concise, quality customer service in a professional, timely, and courteous mannerWorking hours: Various Shifts AvailableSkills:Customer service mindsetPhone etiquettetyping ability to stay focused in a sedentary environmentEducation:High SchoolExperience:0-1 yearsQualifications:MUST HAVE availability between 8am-7pm Monday - FridayHigh School equivalent or higher educationUPDATED customer service oriented resumeMust be able to type 25 WPM minimum APPLY NOW! call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Livonia, Michigan
        • Temp to Perm
        • $14.62 per hour
        • 8:00 AM - 5:00 PM
        We have an exciting opportunity starting promptly starting on 2/24. We have partnered with child support and they are looking for eager, hardworking individuals with 1 year of prior customer service experience.Responsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines.- Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures.- Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:- Good phone etiquette- exceptional customer service- time management - ability to work in officeEducation:High SchoolExperience:1-4 yearsQualifications:Must haves- High school diploma or GED- Reliable transportation- Must be able to work in office (not optional)- Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience- Up to date resume- Must be able type a minimum of 25 wpm APPLY NOW Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        We have an exciting opportunity starting promptly starting on 2/24. We have partnered with child support and they are looking for eager, hardworking individuals with 1 year of prior customer service experience.Responsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines.- Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures.- Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:- Good phone etiquette- exceptional customer service- time management - ability to work in officeEducation:High SchoolExperience:1-4 yearsQualifications:Must haves- High school diploma or GED- Reliable transportation- Must be able to work in office (not optional)- Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience- Up to date resume- Must be able type a minimum of 25 wpm APPLY NOW Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Livonia, Michigan
        • Temp to Perm
        • $14.62 per hour
        • 8:00 AM - 5:00 PM
        We have an exciting opportunity starting promptly starting on 12.15. We have partnered with child support and they are looking for eager, hardworking individuals with 1 year of prior customer service experience. The job will require you to be able toResponsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines.- Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures.- Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:- Good phone etiquette- exceptional customer service- time management - ability to work in officeEducation:High SchoolExperience:1-4 yearsQualifications:Must haves- High school diploma or GED- Reliable transportation- Must be able to work in office (not optional)- Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience- Up to date resume- Must be able type a minimum of 25 wpm APPLY NOW Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        We have an exciting opportunity starting promptly starting on 12.15. We have partnered with child support and they are looking for eager, hardworking individuals with 1 year of prior customer service experience. The job will require you to be able toResponsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines.- Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures.- Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:- Good phone etiquette- exceptional customer service- time management - ability to work in officeEducation:High SchoolExperience:1-4 yearsQualifications:Must haves- High school diploma or GED- Reliable transportation- Must be able to work in office (not optional)- Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience- Up to date resume- Must be able type a minimum of 25 wpm APPLY NOW Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Livonia, Michigan
        • Temp to Perm
        • $14.62 per hour
        • 8:00 AM - 5:00 PM
        We have an exciting opportunity starting promptly starting on 9.21. We have partnered with child support and they are looking for eager, hardworking individuals with 1 year of prior customer service experience. The job will require you to be able toResponsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines.- Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures.- Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:- Good phone etiquette- exceptional customer service- time management - ability to work in officeEducation:High SchoolExperience:1-4 yearsQualifications:Must haves- High school diploma or GED- Reliable transportation- Must be able to work in office (not optional)- Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience- Up to date resume- Must be able type a minimum of 25 wpm APPLY NOW Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        We have an exciting opportunity starting promptly starting on 9.21. We have partnered with child support and they are looking for eager, hardworking individuals with 1 year of prior customer service experience. The job will require you to be able toResponsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines.- Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures.- Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:- Good phone etiquette- exceptional customer service- time management - ability to work in officeEducation:High SchoolExperience:1-4 yearsQualifications:Must haves- High school diploma or GED- Reliable transportation- Must be able to work in office (not optional)- Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience- Up to date resume- Must be able type a minimum of 25 wpm APPLY NOW Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • East Lansing, Michigan
        • Temp to Perm
        • $12.75 per hour
        • Various Shifts Available
        Our client has immediate openings for Customer Service Representatives in an all inbound call center. They are looking for candidates with data entry skills, excellent communication and a good work ethic. In this role, you will provide knowledgeable, courteous and responsive customer service in a high-volume, fast-paced call center environment using PC, Internet, and phone technology.There are some good benefits to working for this company such as it is a Monday-Friday position, you get all the state holidays off and it is work from home as of right now!The pay: $12.75/hrResponsibilities:The Customer Service Representative is responsible for answering incoming customer calls promptly and in accordance with the established call-handling procedures. The agent will provide concise, quality customer service in a professional, timely, and courteous mannerWorking hours: Various Shifts AvailableSkills:Customer service mindsetPhone etiquettetyping ability to stay focused in a sedentary environmentEducation:High SchoolExperience:0-1 yearsQualifications:MUST HAVE availability between 8am-7pm Monday - FridayHigh School equivalent or higher educationUPDATED customer service oriented resumeMust be able to type 25 WPM minimum APPLY NOW! call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Our client has immediate openings for Customer Service Representatives in an all inbound call center. They are looking for candidates with data entry skills, excellent communication and a good work ethic. In this role, you will provide knowledgeable, courteous and responsive customer service in a high-volume, fast-paced call center environment using PC, Internet, and phone technology.There are some good benefits to working for this company such as it is a Monday-Friday position, you get all the state holidays off and it is work from home as of right now!The pay: $12.75/hrResponsibilities:The Customer Service Representative is responsible for answering incoming customer calls promptly and in accordance with the established call-handling procedures. The agent will provide concise, quality customer service in a professional, timely, and courteous mannerWorking hours: Various Shifts AvailableSkills:Customer service mindsetPhone etiquettetyping ability to stay focused in a sedentary environmentEducation:High SchoolExperience:0-1 yearsQualifications:MUST HAVE availability between 8am-7pm Monday - FridayHigh School equivalent or higher educationUPDATED customer service oriented resumeMust be able to type 25 WPM minimum APPLY NOW! call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • East Lansing, Michigan
        • Temp to Perm
        • $12.75 per hour
        • Various Shifts Available
        Our client has immediate openings for Customer Service Representatives in an all inbound call center. They are looking for candidates with data entry skills, excellent communication and a good work ethic. In this role, you will provide knowledgeable, courteous and responsive customer service in a high-volume, fast-paced call center environment using PC, Internet, and phone technology.There are some good benefits to working for this company such as it is a Monday-Friday position, you get all the state holidays off and it is work from home as of right now!The pay: $12.75/hrResponsibilities:The Customer Service Representative is responsible for answering incoming customer calls promptly and in accordance with the established call-handling procedures. The agent will provide concise, quality customer service in a professional, timely, and courteous mannerWorking hours: Various Shifts AvailableSkills:Customer service mindsetPhone etiquettetyping ability to stay focused in a sedentary environmentEducation:High SchoolExperience:0-1 yearsQualifications:MUST HAVE availability between 8am-7pm Monday - FridayHigh School equivalent or higher educationUPDATED customer service oriented resumeMust be able to type 25 WPM minimum APPLY NOW! call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Our client has immediate openings for Customer Service Representatives in an all inbound call center. They are looking for candidates with data entry skills, excellent communication and a good work ethic. In this role, you will provide knowledgeable, courteous and responsive customer service in a high-volume, fast-paced call center environment using PC, Internet, and phone technology.There are some good benefits to working for this company such as it is a Monday-Friday position, you get all the state holidays off and it is work from home as of right now!The pay: $12.75/hrResponsibilities:The Customer Service Representative is responsible for answering incoming customer calls promptly and in accordance with the established call-handling procedures. The agent will provide concise, quality customer service in a professional, timely, and courteous mannerWorking hours: Various Shifts AvailableSkills:Customer service mindsetPhone etiquettetyping ability to stay focused in a sedentary environmentEducation:High SchoolExperience:0-1 yearsQualifications:MUST HAVE availability between 8am-7pm Monday - FridayHigh School equivalent or higher educationUPDATED customer service oriented resumeMust be able to type 25 WPM minimum APPLY NOW! call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Livonia, Michigan
        • Temp to Perm
        • $14.62 per hour
        • 8:00 AM - 5:00 PM
        We have an exciting opportunity starting promptly starting on 12.15. We have partnered with child support and they are looking for eager, hardworking individuals with 1 year of prior customer service experience.Responsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines.- Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures.- Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:- Good phone etiquette- exceptional customer service- time management - ability to work in officeEducation:High SchoolExperience:1-4 yearsQualifications:Must haves- High school diploma or GED- Reliable transportation- Must be able to work in office (not optional)- Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience- Up to date resume- Must be able type a minimum of 25 wpm APPLY NOW Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        We have an exciting opportunity starting promptly starting on 12.15. We have partnered with child support and they are looking for eager, hardworking individuals with 1 year of prior customer service experience.Responsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines.- Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures.- Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:- Good phone etiquette- exceptional customer service- time management - ability to work in officeEducation:High SchoolExperience:1-4 yearsQualifications:Must haves- High school diploma or GED- Reliable transportation- Must be able to work in office (not optional)- Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience- Up to date resume- Must be able type a minimum of 25 wpm APPLY NOW Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Raleigh, North Carolina
        • Temporary
        • $13.00 per hour
        • 7:00 AM - 8:00 PM
        As Customer Service Representative you will serve as the day-to-day frontline support for NC residents inquiring about unemployment benefits. This is a remote position, must have your own computer and internet.Responsibilities:- Facilitates the conversation by soliciting needed information, clarifying responses, and addressing concerns. - Manages customer inquiries with consistency, accuracy, and professionalism, displaying excellent customer service skills and quality standards. . - Cultural sensitivity, objectivity, and strong communication skills are essential. - Adheres to HIPPA and all procedures & policy guidelines - Regular and predictable attendance is required. - Performs other duties as may be assigned by managementWorking hours: 7:00 AM - 8:00 PMSkills:- Excellent organizational, written and verbal communication skills - Ability to perform comfortably in a fast-paced, deadline-oriented work environment - Ability to work as a team member, as well as independently - Ability to maintain confidentiality and security of all information - Ability to comply with current and updated policies and procedures - Ability to interact courteously and effectively with a diverse population - Proficient in the use of computer - Regular and predictable attendance is required - Must be able to work flexible hours (Availability: 7:00 AM - 8:00 PM and occasional Saturdays, as deemed necessary) - Bilingual capabilities - MUST BE AVAILABLE for all dates designated & scheduled for training classesEducation:High SchoolExperience:0-1 yearsQualifications:- Work from home position, must have your own computer- High school diploma or GED required, - Related work experience desired Call Kam at 919-873-5588Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        As Customer Service Representative you will serve as the day-to-day frontline support for NC residents inquiring about unemployment benefits. This is a remote position, must have your own computer and internet.Responsibilities:- Facilitates the conversation by soliciting needed information, clarifying responses, and addressing concerns. - Manages customer inquiries with consistency, accuracy, and professionalism, displaying excellent customer service skills and quality standards. . - Cultural sensitivity, objectivity, and strong communication skills are essential. - Adheres to HIPPA and all procedures & policy guidelines - Regular and predictable attendance is required. - Performs other duties as may be assigned by managementWorking hours: 7:00 AM - 8:00 PMSkills:- Excellent organizational, written and verbal communication skills - Ability to perform comfortably in a fast-paced, deadline-oriented work environment - Ability to work as a team member, as well as independently - Ability to maintain confidentiality and security of all information - Ability to comply with current and updated policies and procedures - Ability to interact courteously and effectively with a diverse population - Proficient in the use of computer - Regular and predictable attendance is required - Must be able to work flexible hours (Availability: 7:00 AM - 8:00 PM and occasional Saturdays, as deemed necessary) - Bilingual capabilities - MUST BE AVAILABLE for all dates designated & scheduled for training classesEducation:High SchoolExperience:0-1 yearsQualifications:- Work from home position, must have your own computer- High school diploma or GED required, - Related work experience desired Call Kam at 919-873-5588Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Pharr, Texas
        • Temporary
        • $16.00 - $19.20 per hour
        • 12:00 AM - 12:00 PM (Various Shifts Available)
        Open to Texas Residents Only.The Travel Authorization Customer Service Representative (TACSR) will assist residents of multiple countries navigate and review COVID 19 testing prior to traveling in order to ensure the customer meets the clinical travel requirements for each country. They will also be responding to inbound phones calls related to the basic technical support and FAQs.Responsibilities:?Answer incoming calls from customers related to COVID-19 testing requirements and clearances needed for the country they are traveling to.?Ensures that all COVID 19 testing documentation meets the destination country?s requirements is met for entry, for example: it is within the date guidelines and that all testing is done is a medical laboratory that is CLIA registered or ISO certified?Assist customers with questions on the travel application.?Transfer/refer customers to appropriate entities according to the established guidelines. ?Perform co-browse interactions with consumers seeking assistance with the application process, as necessary?Respond to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate.?Escalate calls or issues to the appropriate designated staff for resolution as needed.?Track and document all inquiries using the applicable systems.?Facilitate translation services for non-English speaking callers according to procedures.?Attends meetings and trainings as requested and maintains up-to-date knowledge of all programs and systems.?Must meet Quality Assurance (QA) and other key performance metrics ?Responsible for adhering to established safety standards.?Perform other duties as assigned by management.Working hours: 12:00 AM - 12:00 PM (Various Shifts Available)Skills:--Must be able to work alternate schedules. --Project Hours of Operation are Monday to Sunday 24/7 operations--Bilingual (English / Spanish) and overnight shift differential available--Must be able to remain in a stationary position for an extended period of timeEducation:High SchoolExperience:0-1 yearsQualifications:?High School Diploma or GED?2 years of experience in call center environment (computers, phone systems, headsets)?Strong data entry and telephone skills; ?Highly organized and detailed oriented with proven ability to multi-task?Excellent interpersonal, written, and verbal communication skills; ?Ability to perform comfortably in a fast-paced work environment; ?Ability to successfully execute many complex tasks simultaneously; ?Ability to work as a team member, as well as independently. APPLY TODAY and attach your resume!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Open to Texas Residents Only.The Travel Authorization Customer Service Representative (TACSR) will assist residents of multiple countries navigate and review COVID 19 testing prior to traveling in order to ensure the customer meets the clinical travel requirements for each country. They will also be responding to inbound phones calls related to the basic technical support and FAQs.Responsibilities:?Answer incoming calls from customers related to COVID-19 testing requirements and clearances needed for the country they are traveling to.?Ensures that all COVID 19 testing documentation meets the destination country?s requirements is met for entry, for example: it is within the date guidelines and that all testing is done is a medical laboratory that is CLIA registered or ISO certified?Assist customers with questions on the travel application.?Transfer/refer customers to appropriate entities according to the established guidelines. ?Perform co-browse interactions with consumers seeking assistance with the application process, as necessary?Respond to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate.?Escalate calls or issues to the appropriate designated staff for resolution as needed.?Track and document all inquiries using the applicable systems.?Facilitate translation services for non-English speaking callers according to procedures.?Attends meetings and trainings as requested and maintains up-to-date knowledge of all programs and systems.?Must meet Quality Assurance (QA) and other key performance metrics ?Responsible for adhering to established safety standards.?Perform other duties as assigned by management.Working hours: 12:00 AM - 12:00 PM (Various Shifts Available)Skills:--Must be able to work alternate schedules. --Project Hours of Operation are Monday to Sunday 24/7 operations--Bilingual (English / Spanish) and overnight shift differential available--Must be able to remain in a stationary position for an extended period of timeEducation:High SchoolExperience:0-1 yearsQualifications:?High School Diploma or GED?2 years of experience in call center environment (computers, phone systems, headsets)?Strong data entry and telephone skills; ?Highly organized and detailed oriented with proven ability to multi-task?Excellent interpersonal, written, and verbal communication skills; ?Ability to perform comfortably in a fast-paced work environment; ?Ability to successfully execute many complex tasks simultaneously; ?Ability to work as a team member, as well as independently. APPLY TODAY and attach your resume!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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