service administrative assistant.

Responsibilities:
Schedule and coordinate maintenance and service for company fleet and demonstration vehicles.
Provide backup support for sales order entry and accounting functions, including independently processing at least one complete order per week to maintain procedural proficiency.
Receive, route, and manage daily service and parts inquiries from web submissions, phone calls, and internal sources.
Set up, maintain, and update customer contact records in the company CRM system.
Develop, organize, and maintain a database of standardized responses to frequently asked service and parts questions.
Serve as the first point of contact for all initial service and parts calls, assessing customer needs, determining next steps, and coordinating appropriate solutions.
Prepare and verify all dealer paperwork prior to shipment, including preload documentation, bills of lading, customs documents, camper invoices, and state of origin paperwork.
Assist with physical inventory counts for the Parts Department and company-branded merchandise.
Provide reception desk coverage during employee breaks, the first or last hour of the workday, vacation periods, and employee absences as required.
Coordinate and schedule new camper installations by communicating directly with customers.
Support existing camper owners by handling inquiries related to upgrades, modifications, changes, and deletions.
Primarily office-based with occasional time spent in inventory or warehouse environments.
Standard business hours with flexibility required for coverage responsibilities

Working hours: 8:00 AM - 5:00 PM

Skills:
Professional customer service and problem-resolution skills.
Strong written, verbal, and analytical skills
Strong Excel and data entry experience, typing 30wpm
Strong time management, organizational and communication skills.
Ability to assess issues, determine appropriate actions, and follow through to resolution.
Dependable, adaptable, and able to work independently or as part of a team.
Willingness to provide cross-functional support as business needs require.
Experience working in a manufacturing, automotive, or service-oriented environment.
Ability to stand, sit, or walk for most of an 8-hour shift.
Ability to lift 25 to 50 pounds.
Ability to bend, kneel, and climb
Ability to assist with installations when needed.

Education:
High School

Experience:
1-4 years

Qualifications:
3+ years of overall experience in customer service and order entry
Familiarity with inventory processes, order entry, or logistics documentation.
Prior experience in an administrative, customer service, or service support role.
High School Diploma or equivalent


Submit your resume and cover letter to corwinberger@spherion.com
Call/Text the Spherion office @ 530-899-1300

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.