support specialist.

• Pay range: $19.50 per hour
• Schedule: Monday - Friday, 8:30 AM - 5:00 PM
• Role type: Temporary (3-Month Assignment)
• Great entry point to build skills in technical support, electronics, and documentation
• Friendly, collaborative environment at a global headquarters

What You'll Do

• Respond to customer inquiries via phone, email, and chat with guidance from senior team members
• Help troubleshoot basic technical issues and escalate complex cases to experienced specialists
• Log customer interactions, track cases, and maintain accurate service records
• Prepare repair documentation and coordinate part replacements or loaner equipment
• Assist with updating knowledge base systems and relay customer details to repair technicians

What You'll Bring

• Associate degree or equivalent education combined with 3 to 5 years of related work experience
• Prior experience in customer service, help desk operations, or technical theater is preferred
• Basic familiarity with electronics or technical theater equipment is a plus
• Strong communication skills and a desire to build troubleshooting abilities
• Proficiency with Windows computers and Microsoft Office 365
• Flexibility to work occasional evenings or weekends if needed

If this opportunity aligns with what you?re looking for, send in your application today!

#SPH1000

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability (all benefits are based on eligibility).