Responsible for daily administration of the network/server environment along with project work. Installs, configures, and maintains system hardware/software.Monitor network performance, troubleshoots issues and deploys solutions.Plans and implements upgrades, patches, and installation of new applications and equipment.Ensure proper security controls in access, logging, and auditing.Create technical support documentation for systems and applications.Assist with developing a disaster recovery, security, back up, and restoration plan.Implement and administer disaster recovery solutions and perform system failovers to ensure business continuity.Assist with evaluating new technologies to optimize network efficiency and performance.Accountable for configuring backups, configuring alerts and ensuring backups and alerts are working as designed.Plans and administers Microsoft licensing, including executing annual true-up to ensure accurate license tracking and compliance.Participates in weekly on-call rotation for after hours ITS support-related issues.Performs other duties as directed.
4-7 years
Enterprise level Wi-Fi, Radius, LAN/WAN, Fiber, DNS, Active Directory, DHCP, TACACS, Palo Alto firewalls, VPN, Extreme Networks switches, Cisco routers, BGP, OSPF, FortiSIEM, SolarWinds system monitoring/alerting applications, and Milestone IP based video surveillance systems. Expertise with Ivanti Security Controls patch management, Microsoft MCM or similar imaging and patch management tools, vulnerability management, cybersecurity, penetration testing and remediation, Nutanix virtual server and desktop infrastructure, Dizzion Frame VDI, HYCU and Backup Exec backup and recovery software, endpoint security products, anti-virus/anti-malware tools, Microsoft 365, AWS and similar cloud products, Microsoft MDM, password managers, Okta and MFA solutions.
Bachelor's degree with major course work in Computer Science and five years??? work experience related to enterprise level computer system/network administration, management, or support; or equivalent combination of education, training, and experience.Knowledge of Microsoft Windows client/server operating systems and Microsoft Active Directory desired.Valid Florida Driver's License required.May require after hours, weekend or emergency (natural disaster, major incident, etc.) support.Knowledge of Microsoft client and server patch management processes desired.Knowledge and experience implementing disaster recovery solutions, with proven ability to perform failovers in high-availability environments.Strong desire to learn and apply emerging technologies
Bachelors
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