Responsibilities: ? Repairs, calibrates and maintains upper or lower prosthetics. ? Performs component testing protocols for quality assurance. ? Provides technical assistance to customers regarding repair issues, estimates, product knowledge and compatibilities. ? Offers guidance to customers on repair decisions. ? Identifies and resolves problems in a timely manner. ? Looks for ways to improve and promote quality and demonstrates accuracy and thoroughness. ? Follows instructions, responds to management direction and solicits feedback to improve performance. ? Prioritizes and plans work activities, uses time efficiently and develops realistic action plans. ? Shows dependability by being to work on time and plans requests for time off ahead of schedule. ? Maintains a clean and safe work environment. Promotes and personally observes safety procedures, and uses equipment and materials properly.