technical support coordinator.

Role Highlights
- Pay: $20.00 per hour
- Schedule: 1st shift, Monday to Friday (8:00 AM - 4:30 PM during training, shifting to 9:00 AM - 5:30 PM)
- Role type: Temporary-to-hire
- Growth potential: Clear path to permanent placement with the client
- Benefits: Competitive benefits package available

What You'll Do
- Answer inbound calls from field technicians requesting status updates or technical guidance
- Make outbound calls to field staff and partners to monitor service requests and maintain project timeline
- Verify that all required equipment and onsite arrangements are ready prior to scheduling technicians
- Log detailed status updates and close out completed service requests in customer databases
- Follow up with dispatched technicians when target resolution times or ETAs are exceeded

What You'll Bring
- 1-2 years of higher education in Information Technology or equivalent industry experience
- 2-3 years of experience in technical support, dispatching, or field service coordination
- Strong written and verbal communication skills with a clear, professional approach
- Proven ability to work effectively in a team environment and handle changing priorities

Responsibilities:
See above

Working hours: 8:00 AM - 4:30 PM

Skills:
See above

Education:
No Degree Required

Experience:
1-4 years

Qualifications:
See above


If this Technical Support Coordinator role fits what you are looking for, send in your application today.

#SPH1000

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability (all benefits are based on eligibility).