account manager.

lationships, love the satisfaction of expertly managing accounts, and want to make a real difference in people's lives, we're looking for you! If you have an active California DOI Life and Health Insurance License we encourage you to apply! If you don't, we encourage you to apply as well! The client will help you get your license once you have completed the required training.

Responsibilities:
What You'll Do:

Become the Account Maestro: Manage the day-to-day operations for your assigned client groups, seamlessly handling additions, changes, and terminations.
Ease Whiz: Expertly maintain and manage group and benefits structures within our Ease platform, ensuring accuracy and efficiency.
AMS Ace: Keep our policy information in AMS up-to-date and accurate, ensuring data integrity.
Renewal Navigator: Lead the annual quoting and renewal dance, coordinating with carriers, analyzing options, and providing clear, insightful recommendations to our clients.
Compliance Champion: Educate clients on their compliance responsibilities and expertly guide them through broker compliance tasks, keeping our company risk-free and informed on industry regulations.
Claims Crusader: Be a supportive resource for clients with claim-related questions, reviewing issues and escalating them effectively to carriers for swift resolution.
System Savvy: Ensure all our systems and records are current, accurate, and compliant with company standards.
Client Whisperer: Build and nurture strong, lasting relationships with clients through proactive communication, addressing their questions and requests with professionalism and a friendly touch.
Administrative Pro: Utilize the Microsoft Suite (Word, Excel, PowerPoint, Outlook) like a pro to complete tasks efficiently and deliver insightful reports.

Working hours: 9:00 AM - 5:00 PM

Skills:
Experience managing group accounts and benefits structures in Ease.
Familiarity with AMS platform and compliance support processes.

Education:
High School

Experience:
1-4 years

Qualifications:
What You Bring:

Proven experience in account management or a similar client-facing role within the insurance industry.
Exceptional organizational skills and meticulous attention to detail.
Strong communication, interpersonal, and presentation abilities.
Proficiency in navigating and maintaining information within CRM or benefits administration systems (experience with Ease and AMS is a significant plus!).
A solid understanding of insurance principles and the renewal process.
Knowledge of health and welfare compliance standards (HIPAA, PHI/PII).
Excellent problem-solving skills and a proactive approach to client service.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
A positive attitude, strong work ethic, and a genuine desire to help others.
A connection to or appreciation for the Santa Barbara community is a bonus!


For immediate consideration, please apply at www.spherion.com or email your resume to brooksmiller@spherion.com or text your resume to 805-683-1600 or call our office for more information.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Qualified applicants in the unincorporated areas of Los Angeles County with criminal histories will be considered for employment in accordance with the Los Angeles County's Fair Chance Ordinance for Employers.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.