Our client in the public sector is seeking reliable and energetic individuals to support the administration of public employee benefit programs. As a Benefit Specialist, you will support operational staff and managers in member and/or employer services related to the administration employee benefit programs. You will need to learn complex benefit program requirements for eligibility, enrollment, benefit application and distribution processes. You will work with highly complex and sensitive data related to member demographics and benefit accounts and be responsible for updating changes. You will need to provide complex information in easy-to-understand formats for various audiences. At times, you may be assigned daily operational tasks such as processing retirement benefit estimates or taking calls in the member contact center and/or other special projects such as locating lost members or supporting targeted outreach efforts for customer experience improvements
Role Highlights
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What You’ll Do
Provide operational support for member and employer services related to benefit programs
Learn and apply complex eligibility, enrollment, and benefit distribution requirements
Manage and update sensitive member demographic and benefit account data
Translate complex information into clear, accessible formats for diverse audiences.
Contribute to technology modernization projects, including data research and remediation
Perform operational tasks, such as processing retirement benefit estimates and supporting customer service initiatives
What You’ll Bring
Previous experience in benefits administration highly preferred
Ability to understand and communicate complex data and information
Insurance background is helpful
Ability to understand and communicate complex data and information
Strong attention to detail and adaptability
Experience working with large data sets and complex information
Excellent analytical and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Proven customer service experience and collaborative mindset
Please apply to the Benefits Specialist role for immediate consideration!
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Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).