business analyst manager.

Responsibilities:
- Establish clear team goals, performance expectations, and structured workflows that enable the team to manage a high volume of work efficiently.
- Effectively manage time, resources, and personnel, with working knowledge of principles and practices of supervision, shift scheduling, training and performance evaluation.
- Review and approve staff timecards within prescribed timeline.
- Ensure that all staff comply with the 5-consecutive-days out-of-office policy.
- Participate in the Credit Union-sponsored and community-centered events.
- Serve as organizational role model, both on and off the Credit Union facility premises.
- Responsible for the development, implementation and maintenance of department documentation; this includes standardized processes and procedures, workflows, change management, and disaster recovery plans.
- Responsible for full business systems analysis; this includes evaluating and recommending to management potential enhancements for member experience and staff efficiency.
- Responsible to develop and maintain a culture of continuous improvement that emphasizes efficiency, quality and innovation.
- Lead department projects, partnering with the Project Management Office (PMO) and company- wide stakeholders.

Working hours: 8:00 AM - 5:00 PM

Skills:
- Ability to communicate effectively verbally, in writing, and over the phone, with members, co- workers, external professionals, and senior management.
- Excellent organizational, analytical, problem-solving, and negotiation skills.
- Possess and display a high level of interpersonal skills, including the development and maintenance of professional relationships.
- Advanced understanding of clerical procedures, office equipment and computer systems, including recordkeeping and filing.
- Ability and willingness to go above and beyond expected work schedule to accomplish what is needed within assigned department(s) and the organization as a whole.
- Ability and willingness to pursue and obtain additional professional training and/or certifications as needed.
- Ability and willingness to travel to other branches.

Education:
Bachelors

Experience:
4-7 years

Qualifications:
- Bachelors degree in Business Administration, MIS, Operations Management, or equivalent experience.
- 3-5 years of supervisory (preferred) or leadership experience in banking/credit union operations or IT/business analysis.
- Strong background in process design, documentation, and implementation.
- Preferred experience with banking software, especially Symitar, Synergy, MeridianLink, Alkami, OpCon.
- Relevant certifications (PMI-PBA, CBAP, etc.) preferred or willingness to obtain within 12 months.


Apply now at www.spherion.com/apply/75034

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).