Provide learning administrative services to support client training needs, including onsite
class and training facility support, and oversight and implementation of courses and curriculum as
assigned
Responsibilities:
-Responsible for physical set up of onsite/offsite rooms, including configuring tables, setting materials,
...
and equipment setup
-Collect and return materials to storage after class
-Ensure facility is prepped with quality and client standards are maintained
-Troubleshoot audio visual equipment issues in training rooms
-Maintain course/curriculum information within Learning Management System (LMS)
-Provide onsite point of contact for course owners and class participants for service support
-Manage event activities including class adds, class cancellations, advertising, enrollments,
confirmations, waitlists, facilities scheduling, class close out activities, and reporting
-Enroll and maintain course rosters for all scheduled courses
- Enter attendance records into computer database and provide appropriate reports on
attendance to supervisor and/or client
-Maintain and record class evaluation information
-Perform data entry support as it relates to learning administration as needed
-Ensure client standard operating procedures, processes and service level agreements are maintained
-Identify and trouble shoot discrepancies
-Filing of paper training history records at the site
-Perform client requested tasks
-Escalate service issues to Manager for resolution
Working hours: 8:00 AM - 5:00 PM
Skills:
Entry level for Bachelor's degree or 2 years of successful working experience in:
-A learning organization
-Training administration (preferred but not required)
Education:
High School
Experience:
1-4 years
Qualifications:
-Customer service
-Knowledge of and experience with learning management systems (preferred but not required)
-Experience in Microsoft Office suite
-Team-oriented but self-motivated and able to work with minimal supervision
-Demonstrated attention to detail, strong quality focus, and well organized
-Successful prioritization of work requirements and multitasking, as necessary
-Analytical and problem solving skills
-Client focused to build and maintain professional working relationships
-Ability to remain flexible and adaptable to constant change
-Effective oral and written communication skills with clients, leadership and team members
Apply today or email your resume to plainfield-dl@spherion.com
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).