customer on-site coordinator.

Responsibilities:
Facilitate the initial new-hire check-ins and onboarding process, including facility tours and introduction to supervisors, to ensure a smooth transition and positive start for new employees.
Employee Management and Support:
Monitor daily attendance, performance, and workplace behavior of the on-site workforce, addressing issues in real-time.
Manage employee relations at the site, including coaching, counseling, performance evaluations, and conflict resolution.
Implement and manage employee retention and recognition programs to improve morale and reduce turnover.
Conduct exit interviews to gather feedback and identify areas for continuous improvement in the staffing process.

Working hours: 6:00 PM - 4:30 AM

Skills:
Employee Management and Support:
Monitor daily attendance, performance, and workplace behavior of the on-site workforce, addressing issues in real-time.
Manage employee relations at the site, including coaching, counseling, performance evaluations, and conflict resolution.
Implement and manage employee retention and recognition programs to improve morale and reduce turnover.
Conduct exit interviews to gather feedback and identify areas for continuous improvement in the staffing process.
Administrative and Compliance:
Oversee and ensure accurate timekeeping and payroll processes for all temporary employees, resolving any discrepancies promptly.
Prepare and submit regular reports on key metrics, including headcount, attendance, turnover, and productivity data.
Ensure full compliance with all company policies, client-specific standards (e.g., safety, manufacturing practices), and relevant federal and state employment laws.
Complete injury reports and conduct initial accident investigations, communicating appropriately with the safety department.

Education:
Associate

Experience:
1-4 years

Qualifications:
Skills:
Exceptional customer service and communication skills (verbal and written).
Strong organizational, problem-solving, and time management abilities with attention to detail.
Proficiency in Microsoft Office Suite and experience with Applicant Tracking Systems (ATS) or workforce management software.
Ability to work independently in a fast-paced, dynamic environment and manage multiple priorities effectively.
Strong interpersonal skills with the ability to build rapport with diverse individuals.


Submit resume. Interviews will begin immediately.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).