customer service representative.

• Direct Hire
• Pay rate: $24-26/hr
• Schedule: M-F (8-4:30 PM)- Onsite
• Location Milwaukee, Wisconsin

Responsibilities:

• Provide professional support to customers via phone and email regarding product quotes, order status, and shipping inquiries
• Enter and process customer orders, shipment invoices, and related documentation accurately within the ERP system
• Assist customers with basic product troubleshooting and technical support inquiries
• Process customer return requests and issue Return Material Authorizations
• Collaborate with internal teams including operations, production, purchasing, and shipping to ensure on-time delivery
• Maintain accurate customer records and update databases regularly

Qualifications:

• At least 2 years of customer service, inside sales, or order management experience, preferably within a manufacturing or technical environment
• Strong verbal and written communication skills with the ability to professionally interact with internal teams and external clients
• Excellent organizational skills and high attention to detail
• Proficiency with computers and Microsoft Office applications, with ERP system experience preferred
• An Associate degree in a technical or business-related field is a plus but not required
• A customer-first mindset with a proactive, team-oriented attitude

Please apply to the Customer Service Representative role for immediate consideration!

#SPH1000

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).