Our client, a Manufacturer in Superior, WI, is hiring a Customer Support Specialist to provide top-tier, concierge-level service to their B2B and enterprise customers. In this role, you will be a key player in the sales lifecycle, managing everything from order processing and logistics to pricing and customer communication.
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Work hours: Monday-Friday, 8am to 5pm.
Responsibilities:
- Provide exceptional service to customers, handling inquiries about orders, pricing, and shipments.
- Accurately process customer purchase orders and coordinate shipment logistics with various internal and international teams.
- Manage and update customer accounts, ensuring all information is accurate and up-to-date in CRM and SharePoint.
- Work closely with finance to manage pricing lists and ensure accuracy.
Skills & Qualifications:
- A minimum of three years of experience in a related customer service or operations role
- Proven ability to build and maintain professional customer relationships.
- Experience with ERP systems (JDE is a plus), CRM, and Microsoft Office tools.
- Strong attention to detail, excellent communication, and problem-solving skills.
- High school diploma or equivalent is required -- Associate's or Bachelor's degree is preferred.
- B2B or manufacturing environment preferred.
If you are a proactive problem-solver with a passion for customer service, we want to hear from you!
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
Our client, a Manufacturer in Superior, WI, is hiring a Customer Support Specialist to provide top-tier, concierge-level service to their B2B and enterprise customers. In this role, you will be a key player in the sales lifecycle, managing everything from order processing and logistics to pricing and customer communication.
Work hours: Monday-Friday, 8am to 5pm.
Responsibilities:
- Provide exceptional service to customers, handling inquiries about orders, pricing, and shipments.
- Accurately process customer purchase orders and coordinate shipment logistics with various internal and international teams.
- Manage and update customer accounts, ensuring all information is accurate and up-to-date in CRM and SharePoint.
- Work closely with finance to manage pricing lists and ensure accuracy.
Skills & Qualifications:
- A minimum of three years of experience in a related customer service or operations role
- Proven ability to build and maintain professional customer relationships.
- Experience with ERP systems (JDE is a plus), CRM, and Microsoft Office tools.
- Strong attention to detail, excellent communication, and problem-solving skills.
- High school diploma or equivalent is required -- Associate's or Bachelor's degree is preferred.
- B2B or manufacturing environment preferred.
If you are a proactive problem-solver with a passion for customer service, we want to hear from you!
...
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
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