Spherion Staffing is Hiring a Customer Service Agent to begin work in Fishers, IN.Be apart of a company that was named 2021 Best Place to Work and Indy Star Top Workplace!Shift and Pay:Monday-Friday 11:30AM - 8PMStarting Pay is $14/HRBenefits:- Starts with full benefits and PTO on day one!Responsibilities:The Customer Service Center provides advanced inbound customer service for all Indiana Medicaid members and providers who have questions regarding pharmacy coverage and claims processing. Member Service Representatives must utilize multi-line phones to respond to inquiries concerning in-network pharmacy locations, general coverage inquiries, and medication pricing.Customer Service Agents must satisfy workload within specific time frames and must be self-motivated to complete these tasks and may have the opportunity for overtime depending on workload, which may include evenings and/or weekends.Working hours: 11:30 AM - 8:00 PMSkills:- Customer service experience- Proficiency with computers, software systems, data entry, and Microsoft Office SuiteEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED Equivalent- 1-2 years customer service experience (in a call center environment highly preferred) Apply Today! Once you apply, call or text 317-870-5555 to speak with a recruiter directly!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is Hiring a Customer Service Agent to begin work in Fishers, IN.Be apart of a company that was named 2021 Best Place to Work and Indy Star Top Workplace!Shift and Pay:Monday-Friday 11:30AM - 8PMStarting Pay is $14/HRBenefits:- Starts with full benefits and PTO on day one!Responsibilities:The Customer Service Center provides advanced inbound customer service for all Indiana Medicaid members and providers who have questions regarding pharmacy coverage and claims processing. Member Service Representatives must utilize multi-line phones to respond to inquiries concerning in-network pharmacy locations, general coverage inquiries, and medication pricing.Customer Service Agents must satisfy workload within specific time frames and must be self-motivated to complete these tasks and may have the opportunity for overtime depending on workload, which may include evenings and/or weekends.Working hours: 11:30 AM - 8:00 PMSkills:- Customer service experience- Proficiency with computers, software systems, data entry, and Microsoft Office SuiteEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED Equivalent- 1-2 years customer service experience (in a call center environment highly preferred) Apply Today! Once you apply, call or text 317-870-5555 to speak with a recruiter directly!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.