We're looking for a detail-oriented and customer-focused IT Desktop Support Specialist for a client in College Station, TX. In this role, you'll be the go-to person for technical assistance, ensuring employees have the tools and support they need to do their jobs effectively. This includes setting up new workstations, troubleshooting day-to-day tech issues, and maintaining hardware and software across the organization. If you enjoy solving problems, working with people, and making tech work smoothly-this is the role for you! This is NOT a remote position.
...
Responsibilities:
Set up and configure new employee workstations, including desktops, laptops, monitors, and peripherals
Install and update operating systems, software applications, and security tools
Provide Tier 1 and Tier 2 support for hardware, software, and connectivity issues
Troubleshoot and resolve issues related to printers, mobile devices, and audio/video equipment
Manage user accounts and permissions through Active Directory
Maintain IT asset inventory and documentation
Assist remote users with tech support via phone, chat, or remote access tools
Escalate complex technical issues to senior IT staff when necessary
Working hours: 8:00 AM - 5:00 PM
Skills:
Associate's or Bachelor's degree in Information Technology or related field
Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional
Experience with remote support tools and IT ticketing systems
Education:
High School
Experience:
1-4 years
Qualifications:
1?3 years of experience in desktop or help desk support
Strong understanding of Windows OS and Microsoft Office Suite
Hands-on experience setting up and maintaining workstations
Familiarity with Active Directory, user account setup, and password resets
Excellent communication and customer service skills
High school diploma or equivalent (technical certifications a plus)
Apply Now!
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).