Reception & Customer Service:- Greet and manage visitors - Receive and route phone calls, paperwork, and correspondence (e-mail, mail, packages etc.) to appropriate staff - Provide excellent customer service both over the phone and in-person - Effectively manage and maintain reception area- Receive, log, and issue receipts for payments- Balance meeting the needs of visitors/clients/staff members with daily/weekly administrative tasksOffice Operations:- Order, stock, and manage office, kitchen, janitorial, and other supplies - Work with Operations Manager to coordinate office activities, events, and safety/building maintenance and compliance - Maintain cleanliness of office in collaboration with Operations Manager and janitorial team - Anticipate needs to assist with office operationsScheduling & Additional Functions:- Assist with coordination of meetings and meals as requested- Provide calendar scheduling support to CEO- Assist Operations Manager and colleagues with projects and additional tasks as requested- Learn new tasks and take initiative to help where needed
1-4 years
- A passion to empower families and revitalize communities- Excellent customer service etiquette and attitude - Exceptional communication skills with a calm, pleasant demeanor when working with a wide variety of people in a busy office environment- Ability to establish and maintain excellent working relationships with Habitat staff, partner families, and other stakeholders- Excellent computer skills including Microsoft programs (Excel, Word, Outlook, OneDrive, Teams, etc.) - Strong organizational skills, particularly for organizing work and time efficiently and effectively- Ability to independently prioritize tasks- Ability to work in an office with frequent interruptions- Ability to respond to unexpected opportunities or problems- Self-Starter - Fluency in Arabic or French would be a huge plus!
- Administrative Experience- Organizational Skills- Communication Skills
High School
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