operations manager.

The ideal candidate brings a proven track record in technology-driven project management, strong leadership and organizational skills, and an entrepreneurial mindset.

Responsibilities:
Operations Management
Coordinate, manage and prioritize project and company related tasks and resources on a daily
basis.

Maintain project scope, schedule, and budget to ensure on-time and within-budget completion.

Establish and enforce standards, policies, and procedures to enhance operational efficiency and
maintain a safe and healthy work environment.

Customer Relationship Management
Act as the primary point of contact for customers, maintaining relationships and ensuring
satisfaction.

Address customer issues promptly and effectively, striving to enhance the customer experience.

Manage AV/IT resources, including staffing levels, training, and utilization on projects.

Plan, communicate, and track all aspects of the IM Solutions Operations department

Lead weekly Line of Business (LOB) meetings

Lead weekly Operations department meetings

Actively participate in weekly Leadership meetings

Work closely with Leadership team to set and/or implement policies, procedures, and systems
and to follow through with implementation

Maintain safe and healthy work environment by establishing, following, and enforcing
standards, processes, and procedures

Communicate customer issues with operations team and devise ways of improving the customer
experience, including resolving problems and complaints

Serve as a key point of contact when there are customer issues related to equipment quality,
customer service, or accidents and mishaps on-site.??

Work collaboratively with all IMS Solutions staff for the greater good of the company

Working hours: 9:00 AM - 6:00 PM

Skills:
Project Management Professional (PMP) or technical degree preferred.

Commitment to people management with dignity and respect.

Entrepreneurial spirit or experience

Education:
Bachelors

Experience:
10+ years

Qualifications:
Minimum of 10 years of experience in technology-based project management and construction
methodology

Strong organizational??and leadership skills managing teams of 10 or more people.

Excellent written and verbal communication skills.

Adaptability to technology advancements and changing project requirements.

Proficiency in MIS tools such as ERP, BMS, CRM, and MS Office.

Knowledge of best project management practices and problem-solving abilities


If you have the leadership skills, experience and qualifactions to tackle this role, apply today.
Let's Get To Work!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).