Spherion Staffing and Recruiting is currently seeking motivated and dependable individuals to join the central service coordination team at a premier healthcare facility in Temple, Texas. If you enjoy a fast-paced environment where your work directly supports the safety and comfort of patients and staff, we want to meet you!
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As an overnight Customer Service Representative, you are the steady hand that keeps the facility running smoothly while the world sleeps. You will manage incoming communications and monitor essential safety systems, ensuring that every request is handled with care and precision.
Work Highlights:
Compensation: $18.00 per hour.
Shift Stability: A consistent overnight schedule of 10:00 PM to 6:30 AM.
Work Week: Wednesday through Sunday (Enjoy your "weekend" during the week!).
Purpose: Your role ensures that hospital staff have the resources and support they need at all hours of the night.
Responsibilities:
In this role, you will be trained to manage a variety of vital coordination tasks:
Communication Center: Answering phone calls from the public, patients, and hospital employees with a professional and helpful tone.
Dispatch Services: Documenting and sending out work requests to ensure hospital needs are met promptly.
Facility Safety: Monitoring security cameras (CCTV), parking lot intercoms, and environmental alarms for doors and gates.
Team Support: Assisting with the workflow and assignments for patient transporters to keep the hospital efficient.
Problem Solving: Handling difficult situations calmly and providing helpful solutions for callers.
Working hours: 10:00 PM - 6:30 AM
Skills:
A background in customer service or administrative support.
Experience in a call center, dispatch office, or healthcare environment is a major plus.
The ability to stay focused and productive during a fast-paced overnight shift.
Education:
High School
Experience:
1-4 years
Qualifications:
Education: High School Diploma or GED equivalent.
Experience: At least one year of previous work experience.
Technical: Comfortable using Microsoft Office (Word, Excel, Outlook).
Ready to start your career in healthcare support? Apply with Spherion today!
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).