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      • Superior, Wisconsin
      • Permanent
      • $20.00 - $24.00 per hour
      • 8:00 AM - 4:30 PM
      Spherion is looking for an Inside Sales Representative for our Client in Superior, WI. This is a Direct Hire position. This role is a key component to maintaining excellent dealer and end user relations by answering incoming parts inquiries via phone, fax, email, and web site chat and responding to these inquiries in a timely and professional manner. .Responsibilities:Key Performance Areas-Answer questions customer inquiries and provides accurate information regarding Heavy Equipment parts. -Provides timely and accurate information to incoming customer order status and product knowledge requests.-Processes customer orders/changes/returns according to established department policies and procedures.-Follows up on quotes and determines whether we achieved the sale or not.-Participate in various research projects as needed.-Works closely with the credit department to resolve disputed credit items.-Provides timely customer feedback to the company regarding any pricing, delivery, or quality issues. -Work as a member/leader of special or on-going projects that are important to area/process improvement including new product development and market research projects. -Assist in development of work procedures and processes that support company and departmental standards, procedures, and strategic directives. -Use appropriate judgment in upward communication regarding department or employee concerns.-Assist as needed in pricing, promotion, parts availability, and continuous improvement projects-This position is also expected to conduct out-bound calling to promote monthly specials.Working hours: 8:00 AM - 4:30 PMSkills:Highly motivated, pro-active, self-starter with a sales mentality.-Out-going personality, with the ability to develop excellent customer relationships. -Exceptional organizational, interpersonal, and project management skills-Experience in a manufacturing environment; in depth knowledge of Heavy Equipment products and parts preferred.Education:High SchoolExperience:1-4 yearsQualifications:Experience and Education:-Experience: One year of related experience and /or training, or equivalent combination of education and experience in a customer support role.-Education: High School Diploma-Communication: Excellent communication skills, both written and verbal communication.-Technology: Strong computer skills and working knowledge of MS Office, Teams, ERP systems, tracking systems and the ability to learn new software programs as required. Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is looking for an Inside Sales Representative for our Client in Superior, WI. This is a Direct Hire position. This role is a key component to maintaining excellent dealer and end user relations by answering incoming parts inquiries via phone, fax, email, and web site chat and responding to these inquiries in a timely and professional manner. .Responsibilities:Key Performance Areas-Answer questions customer inquiries and provides accurate information regarding Heavy Equipment parts. -Provides timely and accurate information to incoming customer order status and product knowledge requests.-Processes customer orders/changes/returns according to established department policies and procedures.-Follows up on quotes and determines whether we achieved the sale or not.-Participate in various research projects as needed.-Works closely with the credit department to resolve disputed credit items.-Provides timely customer feedback to the company regarding any pricing, delivery, or quality issues. -Work as a member/leader of special or on-going projects that are important to area/process improvement including new product development and market research projects. -Assist in development of work procedures and processes that support company and departmental standards, procedures, and strategic directives. -Use appropriate judgment in upward communication regarding department or employee concerns.-Assist as needed in pricing, promotion, parts availability, and continuous improvement projects-This position is also expected to conduct out-bound calling to promote monthly specials.Working hours: 8:00 AM - 4:30 PMSkills:Highly motivated, pro-active, self-starter with a sales mentality.-Out-going personality, with the ability to develop excellent customer relationships. -Exceptional organizational, interpersonal, and project management skills-Experience in a manufacturing environment; in depth knowledge of Heavy Equipment products and parts preferred.Education:High SchoolExperience:1-4 yearsQualifications:Experience and Education:-Experience: One year of related experience and /or training, or equivalent combination of education and experience in a customer support role.-Education: High School Diploma-Communication: Excellent communication skills, both written and verbal communication.-Technology: Strong computer skills and working knowledge of MS Office, Teams, ERP systems, tracking systems and the ability to learn new software programs as required. Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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