revenue sales manager.

The Revenue Manager builds essential relationships with buyers, sellers, sales reps, and partners. This pivotal role manages a team of 9 Closing Advocates and support staff, ensuring all transactions are timely, accurate, and compliant. The manager is responsible for meeting financial targets, achieving customer satisfaction goals, and developing strategic plans to support growth, including budget management. Additionally, the Revenue Manager will identify and develop "post-sale" revenue opportunities, building partnerships for ancillary products and services, and creating a profitable Closing Services team.

The typical work hours are 9:00 AM-6:15 PM, with occasional extra minutes on nights, weekends, or month-end

Responsibilities:
As the Revenue Manager, you will lead the closing function and drive financial performance:
Financial & Strategic Management:
Build strategic, tactical, business, organizational, and financial plans.
Meet monthly closing and revenue goals.
Build projections, budgets, and organization structures, reporting on and adjusting them as needed.
Manage the department within budget and to meet projections.
Identify and implement products from third-party partners into the closing sales process.

Team Leadership & Development:
Manage Closing Advocates and other team members , who coordinate all aspects of closing (finance, inspection, seller ownership doc review, scheduling, funding) once a unit is under contract.
Identify, hire, and manage Closing Services team members.
Build and implement training curriculum for the team.
Lead the team to complete each transaction fully and in a timely manner.
Embrace, coach, and evangelize company values and principles.

Compliance & Process Excellence:
Document processes and policies for the department, insuring strict adherence to these guidelines.
Build and maintain guidelines articulating the titling, tax, contractual, and regulatory requirements across all products sold for all 50 states and each province of Canada.
Implement and manage a Quality Assurance (QA) process that meets all regulatory and customer satisfaction requirements.

Customer Satisfaction & Revenue Generation:
Meet customer satisfaction goals and mitigate concerns of dissatisfied customers by following up daily.
Work with the marketing team to build collateral to promote and/or educate customers about closing services.
Manage the delivery of ancillary sales.

Working hours: 8:30 AM - 6:30 PM

Skills:
Experience in management at a car dealership.
Experience or deep understanding of financing at a car dealership.
Understanding of titling paperwork requirements, notary, sales, customer service, and financing/lending/banking.

Education:
Bachelors

Experience:
7-10 years

Qualifications:
Bachelor's Degree with 10+ years' experience in sales or product delivery.
Demonstrated management experience.
Deep understanding of core product areas, contractual law, and regulatory requirements.
Must be self-directed with a high level of reasoning and problem-solving ability related to information structure/analysis, communication tactics, and consumer-facing problem solving.
Proficiency in the Google productivity suite, process mapping and design tools, and dev tools.
Demonstrated ability to facilitate and lead group planning, design, and process improvement sessions.


Are you ready to be a big part of something big? We off

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).