Serving as the first point of contact for customers seeking technical assistance over the phone or email.Responsibilities:Performing remote troubleshooting through diagnostic techniques and pertinent questions. Determining the best solution based on the issue and details provided by customers.Ex: Resetting passwords etc.Working hours: 7:30 AM - 4:00 PMSkills:- Previous help desk/call center experience preferred - Previous experience with technical/IT suppo
Serving as the first point of contact for customers seeking technical assistance over the phone or email.Responsibilities:Performing remote troubleshooting through diagnostic techniques and pertinent questions. Determining the best solution based on the issue and details provided by customers.Ex: Resetting passwords etc.Working hours: 7:30 AM - 4:00 PMSkills:- Previous help desk/call center experience preferred - Previous experience with technical/IT suppo
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