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    5 jobs found in apex, north carolina

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        • Morrisville, North Carolina
        • Temporary
        • $15.00 - $16.00 per hour
        • Various Shifts Available
        This position assists customers regarding advanced program inquiries and account resolutions in a call center environment. Answers complex questions, provides detailed information and education on programs and services, responds to complicated or escalated requests, and/or takes actions on accounts or applications requiring advanced program knowledge. Follows standard procedures to ensure consistency and accuracy. Facilitates the conversation by soliciting needed information, clarifying responses, and addressing concerns. Manages customer inquiries with consistency, accuracy, and professionalism, displaying excellent customer service skills and extensive technical program knowledge. Cultural sensitivity, objectivity, and strong communication skills are essential. Regular and predictable attendance is required.Responsibilities:Assists customers regarding advanced program inquiries and account resolutions in a call center environment. - Answers complex questions, provides detailed information and education on programs and services, responds to complicated or escalated requests, and/or takes actions on accounts or applications requiring advanced program knowledge. - Follows standard procedures to ensure consistency and accuracy. - Facilitates the conversation by soliciting needed information, clarifying responses, and addressing concerns. - Manages customer inquiries with consistency, accuracy, and professionalism, displaying excellent customer service skills and extensive technical program knowledge. - Cultural sensitivity, objectivity, and strong communication skills are essential.Working hours: Various Shifts AvailableSkills:- Mentors, assists, and advises Client Service Representatives when in a lead role - Handles complex or escalated issues for Client Service Representatives - Regular and predictable attendance is required. - Performs other duties as may be assigned by managementEducation:High SchoolExperience:0-1 yearsQualifications:- High school diploma or GED required, Associate degree is preferred - Minimum 6 months related work experience required - Excellent organizational, written and verbal communication skills - Ability to perform comfortably in a fast-paced, deadline-oriented work environment - Ability to work as a team member, as well as independently - Ability to maintain confidentiality and security of all information - Ability to comply with current and updated policies and procedures - Have your own computer, internet, camera, 2 monitors and headset- Ability to interact courteously and effectively with a diverse population - Proficient in the use of Microsoft Office products and general computer applications - Regular and predictable attendance is required Work from home position - Must have your own equipment - Call 919-873-5588 and ask for Kam for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        This position assists customers regarding advanced program inquiries and account resolutions in a call center environment. Answers complex questions, provides detailed information and education on programs and services, responds to complicated or escalated requests, and/or takes actions on accounts or applications requiring advanced program knowledge. Follows standard procedures to ensure consistency and accuracy. Facilitates the conversation by soliciting needed information, clarifying responses, and addressing concerns. Manages customer inquiries with consistency, accuracy, and professionalism, displaying excellent customer service skills and extensive technical program knowledge. Cultural sensitivity, objectivity, and strong communication skills are essential. Regular and predictable attendance is required.Responsibilities:Assists customers regarding advanced program inquiries and account resolutions in a call center environment. - Answers complex questions, provides detailed information and education on programs and services, responds to complicated or escalated requests, and/or takes actions on accounts or applications requiring advanced program knowledge. - Follows standard procedures to ensure consistency and accuracy. - Facilitates the conversation by soliciting needed information, clarifying responses, and addressing concerns. - Manages customer inquiries with consistency, accuracy, and professionalism, displaying excellent customer service skills and extensive technical program knowledge. - Cultural sensitivity, objectivity, and strong communication skills are essential.Working hours: Various Shifts AvailableSkills:- Mentors, assists, and advises Client Service Representatives when in a lead role - Handles complex or escalated issues for Client Service Representatives - Regular and predictable attendance is required. - Performs other duties as may be assigned by managementEducation:High SchoolExperience:0-1 yearsQualifications:- High school diploma or GED required, Associate degree is preferred - Minimum 6 months related work experience required - Excellent organizational, written and verbal communication skills - Ability to perform comfortably in a fast-paced, deadline-oriented work environment - Ability to work as a team member, as well as independently - Ability to maintain confidentiality and security of all information - Ability to comply with current and updated policies and procedures - Have your own computer, internet, camera, 2 monitors and headset- Ability to interact courteously and effectively with a diverse population - Proficient in the use of Microsoft Office products and general computer applications - Regular and predictable attendance is required Work from home position - Must have your own equipment - Call 919-873-5588 and ask for Kam for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Morrisville, North Carolina
        • Temporary
        • $13.00 - $14.00 per hour
        • Various Shifts Available
        As an Enrollment Specialists you will serve as the day-to-day frontline support for members and authorized representatives to provide choice counseling and support with enrollments, disenrollments and appeals for NC residents enrolling in Medicaid benefits.You will help to de-escalate issues as appropriate and properly document all call center contacts. In addition to handling inbound volume, Enrollment Specialists will also assist with Outbound follow up calls and working manual tasks as needed to support the North Carolina Medicaid Transformation program.Responsibilities:Responsibilities:- Handle high volume inbound calls supporting members with counseling when selecting appropriate health care plans to meet their needs- Accurately document member information and call notes- Provide members with accurate information and a positive experience to all callers (callers may also include local county offices)- De-escalate callers when handling complaints and escalating when appropriate- Handle up to 3 incoming chat sessions simultaneously- Complete offline work as neededWorking hours: Various Shifts AvailableSkills:- Accuracy and attention to detail- Ability to work in a fast paced environment- Excellent listening skills- Ability to manage callers with compassion and professionalismEducation:High SchoolExperience:0-1 yearsQualifications:- Must have your own computer, camera, 2 monitors, router and high speed internet- Typing 30 WPM - Ability to pass assessments with qualifying score- Bilingual candidates encouraged to apply Call 919-873-5588 and ask for Kam for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        As an Enrollment Specialists you will serve as the day-to-day frontline support for members and authorized representatives to provide choice counseling and support with enrollments, disenrollments and appeals for NC residents enrolling in Medicaid benefits.You will help to de-escalate issues as appropriate and properly document all call center contacts. In addition to handling inbound volume, Enrollment Specialists will also assist with Outbound follow up calls and working manual tasks as needed to support the North Carolina Medicaid Transformation program.Responsibilities:Responsibilities:- Handle high volume inbound calls supporting members with counseling when selecting appropriate health care plans to meet their needs- Accurately document member information and call notes- Provide members with accurate information and a positive experience to all callers (callers may also include local county offices)- De-escalate callers when handling complaints and escalating when appropriate- Handle up to 3 incoming chat sessions simultaneously- Complete offline work as neededWorking hours: Various Shifts AvailableSkills:- Accuracy and attention to detail- Ability to work in a fast paced environment- Excellent listening skills- Ability to manage callers with compassion and professionalismEducation:High SchoolExperience:0-1 yearsQualifications:- Must have your own computer, camera, 2 monitors, router and high speed internet- Typing 30 WPM - Ability to pass assessments with qualifying score- Bilingual candidates encouraged to apply Call 919-873-5588 and ask for Kam for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Morrisville, North Carolina
        • Temporary
        • $13.00 - $14.00 per hour
        • Various Shifts Available
        As an Enrollment Specialists you will serve as the day-to-day frontline support for members and authorized representatives to provide choice counseling and support with enrollments, disenrollments and appeals for NC residents enrolling in Medicaid benefits.You will help to de-escalate issues as appropriate and properly document all call center contacts. In addition to handling inbound volume, Enrollment Specialists will also assist with Outbound follow up calls and working manual tasks as needed to support the North Carolina Medicaid Transformation program.Responsibilities:Responsibilities:- Handle high volume inbound calls supporting members with counseling when selecting appropriate health care plans to meet their needs- Accurately document member information and call notes- Provide members with accurate information and a positive experience to all callers (callers may also include local county offices)- De-escalate callers when handling complaints and escalating when appropriate- Handle up to 3 incoming chat sessions simultaneously- Complete offline work as neededWorking hours: Various Shifts AvailableSkills:- Accuracy and attention to detail- Ability to work in a fast paced environment- Excellent listening skills- Ability to manage callers with compassion and professionalismEducation:High SchoolExperience:0-1 yearsQualifications:- Must have your own computer, camera, 2 monitors, router and high speed internet- Typing 30 WPM - Ability to pass assessments with qualifying score- Bilingual candidates encouraged to apply Call 919-873-5588 and ask for Kam for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        As an Enrollment Specialists you will serve as the day-to-day frontline support for members and authorized representatives to provide choice counseling and support with enrollments, disenrollments and appeals for NC residents enrolling in Medicaid benefits.You will help to de-escalate issues as appropriate and properly document all call center contacts. In addition to handling inbound volume, Enrollment Specialists will also assist with Outbound follow up calls and working manual tasks as needed to support the North Carolina Medicaid Transformation program.Responsibilities:Responsibilities:- Handle high volume inbound calls supporting members with counseling when selecting appropriate health care plans to meet their needs- Accurately document member information and call notes- Provide members with accurate information and a positive experience to all callers (callers may also include local county offices)- De-escalate callers when handling complaints and escalating when appropriate- Handle up to 3 incoming chat sessions simultaneously- Complete offline work as neededWorking hours: Various Shifts AvailableSkills:- Accuracy and attention to detail- Ability to work in a fast paced environment- Excellent listening skills- Ability to manage callers with compassion and professionalismEducation:High SchoolExperience:0-1 yearsQualifications:- Must have your own computer, camera, 2 monitors, router and high speed internet- Typing 30 WPM - Ability to pass assessments with qualifying score- Bilingual candidates encouraged to apply Call 919-873-5588 and ask for Kam for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Raleigh, North Carolina
        • Temporary
        • $13.00 per hour
        • 7:00 AM - 8:00 PM
        As Customer Service Representative you will serve as the day-to-day frontline support for NC residents inquiring about unemployment benefits. This is a remote position, must have your own computer and internet.Responsibilities:- Facilitates the conversation by soliciting needed information, clarifying responses, and addressing concerns. - Manages customer inquiries with consistency, accuracy, and professionalism, displaying excellent customer service skills and quality standards. . - Cultural sensitivity, objectivity, and strong communication skills are essential. - Adheres to HIPPA and all procedures & policy guidelines - Regular and predictable attendance is required. - Performs other duties as may be assigned by managementWorking hours: 7:00 AM - 8:00 PMSkills:- Excellent organizational, written and verbal communication skills - Ability to perform comfortably in a fast-paced, deadline-oriented work environment - Ability to work as a team member, as well as independently - Ability to maintain confidentiality and security of all information - Ability to comply with current and updated policies and procedures - Ability to interact courteously and effectively with a diverse population - Proficient in the use of computer - Regular and predictable attendance is required - Must be able to work flexible hours (Availability: 7:00 AM - 8:00 PM and occasional Saturdays, as deemed necessary) - Bilingual capabilities - MUST BE AVAILABLE for all dates designated & scheduled for training classesEducation:High SchoolExperience:0-1 yearsQualifications:- Work from home position, must have your own computer- High school diploma or GED required, - Related work experience desired Call Kam at 919-873-5588Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        As Customer Service Representative you will serve as the day-to-day frontline support for NC residents inquiring about unemployment benefits. This is a remote position, must have your own computer and internet.Responsibilities:- Facilitates the conversation by soliciting needed information, clarifying responses, and addressing concerns. - Manages customer inquiries with consistency, accuracy, and professionalism, displaying excellent customer service skills and quality standards. . - Cultural sensitivity, objectivity, and strong communication skills are essential. - Adheres to HIPPA and all procedures & policy guidelines - Regular and predictable attendance is required. - Performs other duties as may be assigned by managementWorking hours: 7:00 AM - 8:00 PMSkills:- Excellent organizational, written and verbal communication skills - Ability to perform comfortably in a fast-paced, deadline-oriented work environment - Ability to work as a team member, as well as independently - Ability to maintain confidentiality and security of all information - Ability to comply with current and updated policies and procedures - Ability to interact courteously and effectively with a diverse population - Proficient in the use of computer - Regular and predictable attendance is required - Must be able to work flexible hours (Availability: 7:00 AM - 8:00 PM and occasional Saturdays, as deemed necessary) - Bilingual capabilities - MUST BE AVAILABLE for all dates designated & scheduled for training classesEducation:High SchoolExperience:0-1 yearsQualifications:- Work from home position, must have your own computer- High school diploma or GED required, - Related work experience desired Call Kam at 919-873-5588Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Raleigh, North Carolina
        • Temporary
        • $13.00 per hour
        • 7:00 AM - 8:00 PM (Various Shifts Available)
        As Customer Service Representative you will serve as the day-to-day frontline support for NC residents inquiring about unemployment benefits. This is a remote position, must have your own computer and internet.Responsibilities:- Facilitates the conversation by soliciting needed information, clarifying responses, and addressing concerns. - Manages customer inquiries with consistency, accuracy, and professionalism, displaying excellent customer service skills and quality standards. . - Cultural sensitivity, objectivity, and strong communication skills are essential. - Adheres to HIPPA and all procedures & policy guidelines - Regular and predictable attendance is required. - Performs other duties as may be assigned by managementWorking hours: 7:00 AM - 8:00 PM (Various Shifts Available)Skills:- Excellent organizational, written and verbal communication skills - Ability to perform comfortably in a fast-paced, deadline-oriented work environment - Ability to work as a team member, as well as independently - Ability to maintain confidentiality and security of all information - Ability to comply with current and updated policies and procedures - Ability to interact courteously and effectively with a diverse population - Proficient in the use of computer - Regular and predictable attendance is required - Must be able to work flexible hours (Availability: 7:00 AM - 8:00 PM and occasional Saturdays, as deemed necessary) - Bilingual capabilities - MUST BE AVAILABLE for all dates designated & scheduled for training classesEducation:High SchoolExperience:0-1 yearsQualifications:- Work from home position, must have your own computer- High school diploma or GED required, - Related work experience desired Call Kam at 919-873-5588Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        As Customer Service Representative you will serve as the day-to-day frontline support for NC residents inquiring about unemployment benefits. This is a remote position, must have your own computer and internet.Responsibilities:- Facilitates the conversation by soliciting needed information, clarifying responses, and addressing concerns. - Manages customer inquiries with consistency, accuracy, and professionalism, displaying excellent customer service skills and quality standards. . - Cultural sensitivity, objectivity, and strong communication skills are essential. - Adheres to HIPPA and all procedures & policy guidelines - Regular and predictable attendance is required. - Performs other duties as may be assigned by managementWorking hours: 7:00 AM - 8:00 PM (Various Shifts Available)Skills:- Excellent organizational, written and verbal communication skills - Ability to perform comfortably in a fast-paced, deadline-oriented work environment - Ability to work as a team member, as well as independently - Ability to maintain confidentiality and security of all information - Ability to comply with current and updated policies and procedures - Ability to interact courteously and effectively with a diverse population - Proficient in the use of computer - Regular and predictable attendance is required - Must be able to work flexible hours (Availability: 7:00 AM - 8:00 PM and occasional Saturdays, as deemed necessary) - Bilingual capabilities - MUST BE AVAILABLE for all dates designated & scheduled for training classesEducation:High SchoolExperience:0-1 yearsQualifications:- Work from home position, must have your own computer- High school diploma or GED required, - Related work experience desired Call Kam at 919-873-5588Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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