Job Functions & ResponsibilitiesUnder direct supervision of the Team Support Supervisor, you will provide administrative and data processing support for the disability case processing teamMUST display individual initiative and discretion.Knowledge of agency and Federal rules and regulations pertaining to the development and processing of Social Security disability claims will be requiredKnowledge of medical terminologyAbility to analyze data for useful output.Knowledge of capabilities and limitations of computer systems.Lifting 10 pounds occasionallyData processing and good communication skills are REQUIRED.Manages follow up calls and assists with incoming callsCreates barcodes for scanning purposes and prepares cases for claims closureOpens, receipts and distributes mail to DDS staff. Collects, collates and prepares outgoing mail. Ensures paper files are delivered to assigned location.Perform other related duties as required or assigned
1-4 years
Qualifications & RequirementsAssociate's degree or High School Diploma and 2 years of clerical experience in an office setting (Official transcripts will be required to verify education)Ability to type minimum 35 WPMBasic computer skillsSpeak, read and write English (Spanish is a PLUS)Ability to follow proceduresWork well in a team environmentExtensive Background Screenings will be completed, so please have patience during the hiring processMust have reliable transportation - attendance is key
* Homeland Security Presidential Directive (HSPD) clearance is REQUIRED. This job is a federal government initiative intended to enhance security, increase government efficiency, reduce identity fraud and protect personal privacy. ALL federal government employees must go through this process for employment.You must be able to successfully answer the following questions to be considered:Do you currently have any school Loans?If YES, have you ever been delinquent on repaying the school loan?If YES, you'll need to provide documentation of the school loan payment plan.Do you have any outstanding debt with the IRS?If YES, you'll need to provide documentation of the current payment plan.Have you ever had a bill (utility, hospital, etc.) turned over to collections?If YES, you'll need to provide documentation of the current payment plan or resolution (if paid off)Have you ever been delinquent in paying any credit card debt?If YES, you'll need to provide documentation of the current payment plan or resolution (if paid off)
High School
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