Spherion Jacksonville is looking for a CCR&R Specialist for their client in Southside. The CCR&R Specialist provides parents and providers with information, materials, and related assistance on School Readiness (SR) and Voluntary Pre-Kindergarten (VPK) services according to funding guidelines. Such duties as offering CCR&R services including ch
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ild care listings, consumer education, and information regarding community resources to each family applying for or requesting CCR&R, School Readiness, or Voluntary Prekindergarten Education Program services, without regard to age, level of income, or individual circumstances. This person must be able to function as a team member and work on multiple projects at the same time. The position requires excellent customer service, organization skills, and advanced computer literacy in a Windows environment.
Responsibilities:
-Incoming phone calls
-Actively engages parents in responding to all their needs by including more referral services to our partner community resource agencies
-Routinely shares resources, websites, information, etc. in a collegial way with other members of the team
-Determines eligibility for SR and VPK services according to funding and state guidelines
-Ensures that all case action is documented in the database
-Attends and represents the client and CCR&R network at visibilities and events as needed
-Must be reliable, able to be at work consistently with regular attendance and punctuality, and be willing and able to handle all the duties and responsibilities of the position daily
-Committed to empowering themselves and others to solve problems
-Responds appropriately and effectively to the diversity of co-workers, customers, and stakeholders
-Other duties as assigned by Manager
Working hours: 8:00 AM - 5:00 PM
Skills:
-Strong attention to detail and organization
-Excellent customer service skills
-Ability to handle multiple projects and priorities in a professional manner
-Excellent oral and written communication skills
-Ability to interact with all levels of personnel and families and childcare providers
-Self-starter and proactive approach to resolving problems and issues
-Demonstrated exemplary customer service, networking, and interpersonal skills
-Experience and proficiency as a team player
-Proficiency in computer hardware and software programs used by the client
-Bilingual Spanish/English a plus
Education:
Associate
Experience:
0-1 years
Qualifications:
1.High School Diploma required; Associates degree preferred
2.Experience in social work, children's or educational advocacy, and/or educational and DCF standards for VPK and child/early learning care preferred
Please apply today if this is the right fit for you!
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).